"The facilities are relatively old"

"I recently stayed at *SKS Inn, Gaibandha (Rooms 4002 & 4003)* and had a wonderful experience overall. The *service was outstanding—staff were extremely helpful, especially in the restaurant, where they even **heated and served our homemade food in the room. The **Bangla food was delicious (wow!), though the **Chinese dishes were average*. *Room Quality:* Good, but the *air-conditioning system was outdated* and couldn’t be adjusted manually, which was a bit inconvenient. *Location & Ambience:* *Superb!* The *internal decorations, security, and premises* were impressive—we enjoyed a late-night tour around the property. *Only Complaint:* We slept late (after 6 AM) due to enjoying the facilities and requested extra time to freshen up and eat before checking out. However, we were *charged extra* for the late departure, which felt a bit strict. *Final Verdict:* A *great place to stay* with top-notch service, food (especially local cuisine), and security. Just needs *AC upgrades* and *more flexibility in check-out timing*. Would definitely return!"

"The hotel bills itself as a 5-star hotel, but when we arrived, we were given one towel each for two guests, no robes, and no hot water. After explaining to the staff that a 5-star hotel should have five towels and a robe per guest (for the feet, face, head, body, and hands), the breakfast was meager; there weren't even any cheeses, and the hairdryer in the bathroom wasn't very good. There's not much entertainment for guests in the evening. We went to a bar on the premises, a smoky, red-light-type dump. We immediately ran out, even though the sign said it was a grill bar. Horrible! All the windows in the restaurant were closed, making it feel like you're in a basement. The fountains don't work during the day. We wanted to rent a helicopter, but they said no, even though it said it was available. The hotel itself is clean, and the rooms are quite nice and clean. We really liked the Chinese-style rice flour dumplings and coffee at the coffee shop; the food there is generally tastier than in the restaurant. I don't want to return to this hotel, overall it's a one-time trip."

"The hotel is new, which is a big plus – there are no strange odors. It's located just outside the city, so it's easy to catch a bus to any destination. Of course, they still have room to grow, but most importantly, the staff is incredibly nice! As a foreign woman traveling alone, I felt completely safe and well-cared for. They were also very helpful in organizing my trip to Mahasthan at a good price and even escorted me to the bus to the next city. At the hotel, I was also treated to a welcome drink and snacks, and the breakfast was prepared with my wishes in mind and was delicious. Md. Riyadh and Akash Chowdhury, thank you for your warm welcome and care!"

"Have stayed with my family at Hotel Maa International, Alipurduar for 3 (three) nights from 9th to 11th June and checked-out on 12th June. Our staying experience is amazing. The hotel is situated right in front of MN Bus Stand and very close to New Alupurduar Railway Station. Room and food qualities are very good. One can cherish their food of any order. Try Aloo Paratha, Paneer dishes etc. Food prices are very reasonable and if you compare it with the taste and quality then its cheaper. They have recently introduced the swimming pool and got to know that this is the only swimming pool at Alipurduar. I must specially mention about Mr. Asim Biswas, Manager, who helped and guided me in every step of our staying in Alupurduar including arranging tours to the jungles. He arranged everything for us. He is a very humble, polite and helpful person. Mr. Santosh Barua, the GM of this hotel ensures and monitors that the every guest receives the best ever hospitality in all respects whether its room or food or any facilities and available all the times at the hotel for guest related any issue. Will stay for sure at this hotel next time I visit Alipurduar."