"Clean and sanitary, airport shuttle, every 15 minutes, on-call pick-up and drop-off, good service attitude,"

"Very nice brand new hotel. With nice staff. Just opened up. HOWEVER, BEWARE...THERE IS A PARKING FEE FOR THIS HOTEL!! I did not realize until I was reviewing my bill...that this hotel charges $10 parking fee. Really hit me as being sneaky and greedy. Have never had a Marriott charge for parking...unless it is in a city or on airport property. This hotel is located outside the airport...and adjacent to a micro hotel and other normal chain hotels. Absolutely amazing that this hotel can think they can slip this charge in. Yes...on the Marriott web site...it does state that this hotel charges a fee...however, it is not very highlighted. Is slipped in with other fees. Bottomline...it is not a lot of money...however, the fact that this hotel thinks it can gouge the public really upsets me. Note...all of what I have said in this review...was related to the woman at the front desk this morning. She was very nice however did not know how to respond to me."

"Was turned away for reporting mold, roaches, and leaking across units at a sister hotel. Still allows me to book and they offered no refund"

"The hotel is right next to the airport and offers a free shuttle bus, which is very convenient for catching flights. The front desk service is also good, and the bus driver is very friendly. I would recommend this hotel."

"We booked 2 rooms. Actually, Richmond is very small and very close to the city center. We booked a room in the city center where there are more restaurants."

"This hotel recently opened a few minutes from the airport, yet we did not hear air traffic. As it is new, the facility is modern and pleasantly decorated. Our king bedded room was clean, quiet and comfortable. The mattress was excellent and the towels thick. The only drawback we noticed is that the sofa which serves as a trundle sleeper was too wide to sit on comfortably. It would likely be excellent for sleeping though. The fitness center is very well equipped. Breakfast included a nice variety of choices. The breakfast attendant was friendly and kept the area tidy. Customer service was stellar."

"It’s very funky, but the service is good. This place is literally for construction workers and truck drivers who are taking a break or something. But it’s a decent price and has whatever you need. Best to upgrade to the suite with the couch. You don’t want to be stuck in that little room."

"not bad."

"The room type we booked is OK. But when we checked in (during Christmas 2023), some rooms in the hotel were being renovated, and the corridor on the first floor smelled of renovation. There is a very good Mexican restaurant opposite the hotel. The hotel's breakfast time is too early compared to other hotels. When we went down according to our usual habits, there was no breakfast. I hope that guests who go to this hotel in the future will ask clearly about the breakfast time."