Top 5-Star Hotels in Sanya

As always Sunshine Resort in Sanya is like a home always from home...but with better cooking :) From the warm welcome from Vanessa at the front desk...to all the cleaners, wait staff and pool staff..you are treated as a valued visitor. It is great to see the extra loung chairs at the pool and on the property above the beach and chairs and umbrellas on the beach...well done. A big benefit is the newly developed bosrdwalk that goes the entire lenght of the beach with plenty of food and drink. Also....although I do not have kids here..they always have entertainment on the holidays for the young ones. I will always return the the special...”Sunshine” in Sanya

The view is partially very beautiful (except for the extremely ugly buildings below and around the hotel). The location isn't directly on the beach but it's very close. Very nice location. It's close to all the shops as well. The facilities are nice, however, the bath robes I had were extremely worn, frayed and haggard. I definitely would not keep it in any hotel. The TV and bedside light were broken. These things should be easy to fix? I was in one of the more expensive rooms. This is just negligence and easily avoidable by the hotel. Customer service is very delightful. They did offer me free snacks and drinks upon arriving, in order to give more time to prepare the room. The snacks and fruit are in the photo. That was nice. I also came back to the hotel one day to find a birthday cake in my room. Quite delicious and very thoughtful. I really appreciated that. Very good gesture, thank you! If the price was cheaper I would go there again. However, there are better hotels around for this price. Still, it's very nice.

There were definitely some positives and negatives about this hotel. First off, I will say the staff was very friendly. They would greet you with a smile wherever they saw you on property. I ate dinner at the poolside restaurant a few times and I enjoyed my food as well. Some negatives were that the hallway itself smelt moldy and nasty. Could be due to the carpeting, which was in bad condition, or all the old wood decor or a combo of both. My room smelt the same. The shower smelt like urine and some of the wood in the bathroom was rotting. I guess due to continuous exposure to water. I also didn’t like the fact that there was little accessibility for a stroller. Maybe I didn’t see it, but, to get down to the pool and most of the restaurants I only saw a staircase which was inconvenient to take my baby around. I did like the fact that it was right across the road from the beach, but, also somewhat far from the airport. Another positive is that they had a nice play area for the kids. My baby loved playing there. Everyone is different. Maybe you will enjoy this hotel. That is just a bit of my honest review.

Fifth time choosing this hotel while traveling to Sanya, used to come with friends, and now for business trips. The hotel has changed a lot over the years, and it was kinda going very low quality in terms of amenities and services few months ago. But they have made recent improvements, like the wooden deck that finally had been renovated and look nice and clean now. I was disappointed at first at my arrival since the staff was not welcoming at all, not even smiling or helping with luggages, but then Johnson took over and has been amazingly helpful! His English was great, and he upgraded my room for one with the nicest view over the pool and bay, which was really appreciated. Amber at the reception has also been a great host, great English and attitude, she helped me with my late check out. These two really made my stay better. Overall this hotel is always a good and quiet choice. Sadly they removed their western food options for the restaurant and room service, so not ideal for foreigners. But breakfast is good and got all the options. I’ll definitely come back, since to me it’s still one of the most beautiful hotel in the area, but hoping for some more improvements to take it back to the level it used to be.

This hotel was amazing. When I arrived the conceirge came to collect our suitcase, and I thaught that this gesture was excellent. Checking in was quick and smoothly done. How could forget to highlight hotel manager called ”Sweet” she was fabulous and professional, she made me wanting to extend my stay at this hotel immediately. Sweet is very sweet indeed, she is just like her name. People, when you book this hotel, just let Manager Sweet take care of you. You not regret it. Beach is nearby as well but not from the property, walking distance away. Omg there is more, the lobby area is gorgeously arranged, there is an amazing play area for kids, the room I stayed in had everything I needed to make my stay comfortable. The only issue I had was the pool water which what frigid. The hotel should consider heating a section of the pool. Overall, 5 stars rating for this hotel and Manager Sweet, thank you very much. Well done.

This hotel is a vestige of its former glory. It’s clean and tidy, but could use an upgrade. Facilities are ok, even though swimming pools are not all open. It’s quite disappointing and the hotel’s pictures do not represent the current conditions. Location is amazing, and while swimming in front of the hotel is technically forbidden, everybody does! Lots of nice restaurants nearby. Easy access to the beach (closer than most hotels in Yalong Bay). Budget friendly though so it might be worth it for the location. You’ve been warned!

The room was very nice and the view from the balcony was stunning. But there were multiple issues. It took them 40 minutes to check-in, at which time there were 2 power outages. The phone in my room didn’t work, and there were issues with scanning the room service QR code. There was left over food in my fridge also. There is also the issue of false advertising regarding the infinity pool which is non-existent. To top it all off, at 01:00, the fire alarm went off in my room for no reason. The staff are very nice, particularly Harry the lifeguard who went out of his way on multiple occasions to help me when I injured my finger. The issue regarding a lack of English speakers in SanYa is true.

Had a great time. Front desk and Housekeeping were very accommodating with our frivolous request. Breakfast is mostly Chinese but timing is vast and lasts till 10:30 AM. They have many swimming pools and the beach is accessible between 6:00 to 23:00 Hrs. Beware of the sea currents on the beach. Overall a very satisfying stay.

I stayed in this hotel for 3 nights and I think generally it’s a nice hotel with cool architecture but still maybe it’s a bit overrated because there were some things that shouldn’t be in this kind of hotel. The room was nice in general but still you could see some parts were repaired not really careful, the wall behind the TV was a bit dirty or repaired unwell, I could still see some splashes there. There were no paper for writing notes neither the pen or pencil. The water was some kind of strange brand or even advertising. The floor wasn’t clean even after cleaning my feet were a bit dirty and the sofa had some stains too… Some amenities of the hotel were closed for use, such as the upper pool and sky jacuzzi. Anyways it was a nice stay but those details are still making it a bit disappointing…

So many more positives that I would definitely stay here again - but there are a couple things that could be improved. Here are the good bits: Location: super close to Yalong bay and easy to get Didi to other places Service: rooms cleaned everyday, 24 hour reception, 24 hour resort transport, awesome breakfast, free shuttle bus to beach Cleanliness: all good! Amenities: warm swimming pool with loungers, all the usual things you would expect in the room. Here’s the stuff to improve: Half of the main swimming pool was closed the whole duration - this was not mentioned when booked. The swimming pool is open until 11:00pm which means if you’re in building one, you will hear kids screaming until 11:00pm. The beach bus is super old and broken - the ac doesn’t work and half the time I felt like we were going to break down! Also, there is no service between 11:30 and 14:00. Some areas of the resort/villas are still under construction.