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Location8.9
Amenities8.9
Service9.1
Cleanliness9.0
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Positive reviews(1491)
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Excellent room layout(36)
Negative reviews(43)
李美莲
Guestroom (Double Be
Stayed in Nov 2025
Solo traveler
8 review
8.5/10
Very good
Posted on Dec 23, 2025
Location was really good. There are several malls near the hotel and the subway station is only 10 minutes footwalk away. The hotel was clean overall but at some places a bit run down. Bed sheets had some holes and some amenties were a bit old but overall didn't affect the cleanliness. The hotel also has a SPA at the fourth floor but sadly it was closed for renovation during my stay.
Overall good choice for the price. Would book again for shorter stays!
Response from Property: 您好!非常感謝您選擇入住我們酒店,並對我們提出寶貴意見。關於您提到的環境老舊,作為一家經營多家的酒店,我們確實存在部分設施老化的問題,目前正在逐步推進裝修升級計劃,近期儘快改善硬件環境,祝您生活愉快!
M317666****
Guestroom (Double Be
Stayed in Nov 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 14, 2025
I felt their service was excellent and thoughtful. The facilities were also very complete, with self-service laundry machines that include a dryer. The cleanliness was also very well maintained, and everything in the room looked very tidy. Plus, the location is great, making shopping very convenient as there are several large shopping malls nearby. I will definitely come back again. The bed was very comfortable, and although breakfast was simple, everything looked fresh and tasted delicious.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住悦夢酒店,本酒店出門就是大潤發,天街,天虹交通非常方便,步行5分鐘就可到達。酒店配備烘乾一體洗衣房,免費停車場,您的滿意就是我們不懈追求的目標。我們一直致力於為每一位賓客提供温馨舒適的入住體驗,您的肯定是對我們最大的嘉獎!
Guest User
Guestroom (Double bed
Stayed in Feb 2025
Couple
18 review
10/10
Outstanding
Posted on Apr 6, 2025
The hotel room is spacious, tidy and the mattress is comfortable. The breakfast is buffet style and has a variety of choices.
Response from Property: 尊敬的賓客:很感謝您選擇入住悦夢酒店,謝謝您細心又暖心的點評,所有的讚譽都是小夢進步的動力!擁有用心服務的員工,是小夢的幸運,擁有您這樣的賓客,是小夢的福氣,滿意衹是起點,驚喜和感動才是小夢的入住體驗。盼望您的旅途中,小夢能夠常伴。蘇州悦夢酒店期待您下次光臨,祝您生活愉快
Guest User
Guestroom (Double Be
Stayed in May 2025
Traveling with friends
12 review
8.0/10
Very good
Posted on Jun 17, 2025
It was a nice stay ,stayed there for 2days the first day we got in the shower was broke but they fixed it as soon as they saw it ,it’s clean
Response from Property: 期待再次光臨,祝旅途愉快!
Guest User
Dream Movie Double Bed Suite
Stayed in Apr 2025
Couple
38 review
10/10
Outstanding
Posted on May 20, 2025
We just completed a five night stay at the Yuemeng and really enjoyed our visit. The location is great if you need to be in this area; if you are looking to visit Gusu or other parts of Suzhou, it is just a 10-15 minute walk to the nearby metro station, so easy to get around. We stayed in the Dream Move Suite, which was fantastic. The room is very large, with a great big bathtub and entry way, and very comfortable bed and bedroom. We stayed in a corner room, which was extremely quiet. We had some business to conclude and are on the last days of a. lengthy China trip and found the Yuemeng a very restful place. Breakfast was simple Chinese fare but very good. There are several shopping malls in the area, so no shortage of restaurants and shops within 10 minute walking distance. The young ladies at the front desk were great and very helpful to us throughout the stay. The housekeeping and breakfast restaurant staff were also very kind. We would recommend the Yumeng if staying in this area of Suzhou.
Response from Property: 尊敬的賓客:很感謝您選擇入住悦夢酒店,謝謝您細心又暖心的點評,所有的讚譽都是小夢進步的動力!擁有用心服務的員工,是小夢的幸運,擁有您這樣的賓客,是小夢的福氣,滿意衹是起點,驚喜和感動才是小夢的入住體驗。盼望您的旅途中,小夢能夠常伴。蘇州悦夢酒店期待您下次光臨,祝您生活愉快
Guest User
Joy Standard Room
Stayed in Apr 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on May 2, 2025
the place is close to the train station and very convenient
Response from Property: 尊敬的賓客:很感謝您選擇入住悦夢酒店,謝謝您細心又暖心的點評,所有的讚譽都是小夢進步的動力!擁有用心服務的員工,是小夢的幸運,擁有您這樣的賓客,是小夢的福氣,滿意衹是起點,驚喜和感動才是小夢的入住體驗。盼望您的旅途中,小夢能夠常伴。蘇州悦夢酒店期待您下次光臨,祝您生活愉快!
Gagash
Guestroom (Double Be
Stayed in Jul 2024
Solo traveler
12 review
7.0/10
Posted on Sep 21, 2024
Very basic hotel and a little outdated. A little bit of a musty smell but you get what you pay for. It's not expensive.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. It is the constant concern and supervision of customers like you that enables us to constantly discover problems in our work, make corrections, and make continuous progress. We regret to see from your review that this stay did not meet your expectations, and we apologize for any inconvenience caused. Sincerely looking forward to your visit again!
cocoshaker
Guestroom (Double bed
Stayed in Apr 2024
Solo traveler
17 review
6.5/10
Posted on May 27, 2024
This hotel should not be listed as 3 diamonds, it is at the very most 2.
Despite a comfy bed, the room was in dire need of renovation/repair.
Response from Property: Dear guests: Hello! Thank you very much for your stay and your evaluation of the hotel. We apologize for not being able to bring you a satisfactory accommodation experience! If you have any problems, you can contact the front desk by telephone and 24 hours a day. In order to provide you with a more comfortable check-in experience, the hotel hardware upgrade is under planning. I believe the next check-in will make you feel satisfied. All the staff of the hotel warmly look forward to your visit again!
Smilevishu9
Guestroom (Double Be
Stayed in Apr 2024
Business traveler
4 review
9.5/10
Amazing
Posted on May 14, 2024
The hotel was very good and clean. The amazing part is, at this cheaper price hotels ambience was very good.
Response from Property: Hello, dear guests! Sometimes happiness is a feeling. As long as you feel it with your heart, it will always linger around us. There are many things in your memory. Because of the feeling of happiness, no matter how long it takes, the mood will remain unchanged. Thank you for your love for us and affirmation of our services. We cherish every encounter with you, so we will continue to improve ourselves and bring you more professional services. Xiaomeng is waiting for you!
Nedned
Family Room
Stayed in Oct 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 30, 2025
Excellent!
Response from Property: 非常感謝您選擇入住悦夢酒店,本酒店出門就是大潤發,天街,天虹交通非常方便,步行5分鐘就可到達。酒店配備烘乾一體洗衣房,免費停車場,您的滿意就是我們不懈追求的目標。我們一直致力於為每一位賓客提供温馨舒適的入住體驗,您的肯定是對我們最大的嘉獎!
Response from Property: 尊敬的賓客:您好!感謝您對我們的喜愛,因為有您,我們是幸福的,悦夢今後會不斷地提升自己,給您提供更專業的服務,温馨的服務,讓您出差和旅遊都能感受到回家的舒心,爭取得到您更多的肯定,讓小夢成為您出差的第二個家,歡迎常回家看看!
MrSson
Joy Double Bed Room
Stayed in Sep 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Oct 21, 2024
Good. Very good
Response from Property: 尊敬的貴賓您好!真心感謝您在茫茫人海中選擇了悦夢酒店,看到您的五星點評,頓時心裏跟吃了蜜一樣甜!酒店一直希望用自己的貼心和温暖,成為您心中的那個家外之家,酒店位置優越,乘車方便,非常歡迎您無論是商務出差還是旅行再次選擇我們酒店,悦夢全體員工真誠期待您的再次光臨!祝您開心健康每一天
M358161****
Joy Standard Room
Stayed in Apr 2025
Traveling with friends
1 review
2.5/10
Posted on Jun 1, 2025
Don't come here. +30 upgraded me to a large suite with a living room. The environment is dirty and the decoration is poor. The internal facilities give me a feeling of the last century. I think it's possible that the facilities of those old hotels were dismantled and renovated and installed in this room. Although it is a holiday price, 280 yuan for such a night is really a breakthrough for the hotels I have stayed in, so I'm offline. There are moths as soon as you enter the door, and there are dead mosquitoes lying in the toilet when you open it. The floor drain in the shower is blocked, and the water cannot leak quickly and will form a small lake over your feet. It's my bad luck to stay in this hotel at this price in 2025. I didn't do much homework at the time and made a hasty decision, but I didn't expect it to be so bad. I can understand the simplicity and plainness, but the environment and sanitation and decoration quality, the paint on the ceiling is cracked and the putty is not wiped clean, it's really a good idea to save one. Everyone in the same price range should not come to this hotel. The pictures are not taken well, because they are really a bit disgusting. I don't have the mood to take detailed pictures for you to see.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay in our hotel and for giving us your valuable suggestions. We attach great importance to the problem of old environment and poor hygiene you mentioned. As a hotel with multiple operations, we do have some aging facilities. We are currently gradually advancing the renovation and upgrading plan to improve the hardware environment as soon as possible in the near future. At the same time, we will strengthen daily cleaning and maintenance work to ensure that the hygiene standards are met. Your feedback is the driving force for our progress. We sincerely hope that we will have the opportunity to make up for this regret through follow-up services. I apologize to you again and wish you a happy life!
M349614****
Joy Standard Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 18, 2025
The breakfast in this hotel is amazing, with a wide variety of options. I can eat a full meal every day to refuel for a day of sightseeing. Moreover, the environment of the hotel is very fresh and generous. Living here gives me a very good stay experience.
Original textTranslated by Google
Response from Property: 尊敬的賓客:很感謝您選擇入住悦夢酒店,謝謝您細心又暖心的點評,所有的讚譽都是小夢進步的動力!擁有用心服務的員工,是小夢的幸運,擁有您這樣的賓客,是小夢的福氣,滿意衹是起點,驚喜和感動才是小夢的入住體驗。盼望您的旅途中,小夢能夠常伴。蘇州悦夢酒店期待您下次光臨,祝您生活愉快
Kuangbendedouniu
Family Room
Stayed in Apr 2025
Couple
53 review
10/10
Outstanding
Posted on May 4, 2025
The hotel's facilities are great, especially the self-service laundry and drying function, and the ironing machine. Staying here makes you feel relaxed and happy. The hotel's service is also very good, and the staff are very warm and friendly
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!