Stayed here for 2 nites this week . The accommodation here is probably the best in the Redlands , the reception staff on arrival were very professional but unfortunately I cannot say the same for the bar staff or the restaurant staff and the food and cooks Some of the bar staff I encountered here should just go and work in a public bar in some average hotel , they simply don't listen to your order serving the wrong beer that I did not order , I guess they dont assume that you're staying in their lovely accommodation and just treat you like any old Joe blow The beer prices are probably the highest in the Redlands ( apart from happy hour ) compared to all the other pubs in the area ( I'm a local resident) The restaurant staff try to do their best but they simply are not professional in their jobs The cook or cooks that prepared my breakfast and dinners are sub standard in my view My eye fillet steak was cooked to order nicely ( med rare ) and very tender but it was almost cold . The oysters Kirkpatrick were just ok , and very small oysters On my second nite I ordered an eye fillet steak again and although it wasnt cooked to perfection (medium rare ) at least this time it was hot Ordered with the steak a mushroom sauce and an additional pepper sauce , what I got was 2 mushroom sauces Told wait staff and they quickly corrected my incorrect sauce with a pepper sauce but it was stone cold . Upon payment at least the wait staff asked how I enjoyed my meal , so I said I will tell you the truth since you asked , I was offered a complimentary cappuccino however it was the weakest coffee I have had in a long time and not very hot , I must add this waitress was very nice and did seem to care what I had to say, though perhaps seamed to me a little offended but I did not nor would I criticise anyone personally Breakfast , I was hesitant to have breakfast as the cook was continuously sneezing,(with mask on ) not a good look in this era of covid and from my room window I could see a kitchen staff smoking out the back of the kitchen, anyway I risked not contracting anything and ordered the smashed avocado on char grilled sour dough with roasted tomatoes and duchka What I got was a tasteless smashed avocado on lightly toasted something ( certainly not char grilled as per menu )and unroasted / ungrilled cherry tomatoes and could not taste any duhka ,I also ordered an XTRA hot cappuccino and it was luke warm when the waitress delivered it I let her know and she replaced it The breakfast menu is very well priced in comparison to other places around here but I will not be returning again because it would seem the cook obviously has little interest in even preparing food as per their own menu , there is much better places to eat breakfast around here . Beautiful accommodation rooms and superb beds and pillows and nice and quiet with curtains that block all the morning light , highly recommend the accommodation but unfortunately cannot say same for food or food
77 Reviews