Absolutely magnificent hotel! Staff were very helpful, tending to any and every need. Rooms are clean and spacious. And big plus point is that it is connected to the Annapoorna restaurant, a must visit for breakfast, lunch or dinner! Can't wait to be back.
This was genuinely one of the best hotels I've ever stayed in. The room had a tablet-like device that allowed you to control everything electronically, such as the curtains and lights. It also featured a Japanese toilet, completely automated. The room was spacious and clean. The location was good, and the breakfast was extensive and served in a lovely area. Definitely recommend.
The stay was comfortable and peaceful overall. The room was quiet, which I appreciated, and I slept well during my stay. The room itself was spacious and adequate for a restful stay.
However, I felt that the service could be improved, as it did not feel particularly warm or welcoming. Another disappointment was during my stay extension. As an existing guest, I would have appreciated a better rate offered directly by the hotel, instead of having to go through the full online booking process again.
Breakfast is another area for improvement, both in terms of food quality and offering more local dishes rather than a largely Western spread.
The hotel and room liked, purely in Indian standards, good location for visiting temples, the staff were friendly, allowed to leave the suitcase when I quit the room and went to see the temples again. Near shops and bus stop. Recommend.
Good amenities, good breakfast and buffet dinners. I booked the hotel car for a day trip to Sadhguru’s Isha yoga foundation. I am impressed by the driver. He is a steady driver, knowledgeable and forthcoming in sharing his knowledge. The Chinese restaurant is great too! Overall, I find the staffs friendly and have a strong interest in fulfilling guests needs.
The location is good, close to the airport, but shopping is difficult because there is no supermarket around. Also, the quality of free drinking water in the hotel room was poor and I broke my stomach.
Had a great stay at [Hotel Sri Devi, Kanyakumari] booked through MakeMyTrip. The check-in process was smooth, and the room was clean and well-maintained. The staff was friendly and helpful, ensuring a comfortable experience. The location was convenient, with easy access to nearby attractions. Overall, a hassle-free and enjoyable stay. Would definitely recommend to Friends, Couples and Family.
The front desk service was very good, but the business was very bad. To the hotel, don't let early check in understand, the front desk asks for the price, go to the restaurant to buy breakfast, the price of the restaurant is not the same as the price given by the front desk. When I checked out, I wanted to use the hotel's car to go to the airport. I asked the front desk for a price. I thought it was a little more expensive than Ola. It was okay. I said that I had a good meal and ordered it. After I came back, I changed the front desk. The price has changed. It is more expensive than Ola. Doubled. Early Check In, the hotel began to strictly demand that you can not check in early, must be 2 pm, after communication, helplessly understand, then go out for lunch, come back to 12 noon, found that the hotel even gave another pair of white couple check in, but also provide A towel and welcome drink. I didn't have this at all when I checked in. The above shows that hotel management is very confusing. The security guards greeted each other with enthusiasm. Breakfast is not expensive, but meals are average. The room hardware is very good, the air conditioning is also very powerful, but the refrigerator is very old, very noisy in the general heritage of the manor. The hygienic situation only looks beautiful, and if the wooden floor is stepped on, it will soon be dark. There are also a few large flies flying in the room, hey, a little disgusting. Overall, the price is not bad, that is, the front desk is very annoying, and the health situation is not equipped with hardware.
The hotel's location is superb, within walking distance of the LIC metro station and the large shopping mall EA Avenue. The staff provided excellent service, explaining everything clearly and thoroughly. A great bonus for environmentally conscious guests is the reusable glass water bottles provided in the rooms – a commendable effort to reduce plastic waste in the hospitality industry. The hotel's buffet offers a wide variety of dishes and good quality food, ensuring even non-local guests (whose bodies might not be accustomed to Indian cuisine for every meal) can enjoy their dining experience with various cuisines available. Additionally, the hotel's rooftop restaurant boasts a fantastic ambiance and serves a selection of Asian dishes. While some might not be entirely authentic (for instance, the Tom Yum Goong shown in the picture wasn't a perfect balance of sour, spicy, and salty, with the salty flavor being more prominent), I believe these are adjustments made to cater to local preferences, such as increasing the salt content in dishes to compensate for the hot weather and increased perspiration.
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8,1/10
Very Good
GGuest UserLocation: Excellent
Facilities: Good
Service: Unsatisfactory
1. There was no one to greet us upon arrival
2. Our suitcases were unattended and we had to carry them to our room ourselves.
3. Mosquitoes everywhere.
4. We had to request for mosquito repellent. The hotel staff should be more attentive and ensure rooms are stocked with essentials.
5. The food we ordered for in-room dining was not even warm (forget hot food). We only ordered some fries and a sandwich - not sure if the fries were prepared and shipped from France 😂
Will never opt this place again.
GGuest UserThe accommodation was good with a clear and neat room. Vary spacious with proper amenities, the hospitality was good speaking multiple languages like telugu, english, tamil and Hindi appreciable. It's near to asharam around 500m and 2 km from Raja gopuram. Highly recommended
GGuest UserThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
GGuest UserFabulous setting up on a hill about a 20 min walk down to the town(definitely get a rickshaw back). Didn’t realise we could order eggs for breakfast until our second morning (not offered them on the first morning). Cake at breakfast was yummy.
Bathroom hadn’t been cleaned on arrival and there were splatters marks on the wall above the tea/coffee area. We also returned to our room late afternoon to find maintenance working on our balcony - did feel this could have been done after checkout!
Fabulous shower.
We ate in the restaurant one night and the food was very good. The high taxes in Tamil Nadu added to the price (almost 25%) so bear this in mind . Cocktails weee excellent.
We did the morning ’hike’ which was well worth getting up for.
We were brought a hot water bottle on our second night which was a lovely surprise.
Tea & biscuits served between 5 & 5.30pm which was a nice touch although more of the breakfast cake would have been good.
Would recommend staying here as rooms, location & restaurant are excellent.
GGuest UserReturning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age.
On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay.
The restaurant manager Nazim was helpful.
However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol.
The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average.
The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.
GGuest UserThis was genuinely one of the best hotels I've ever stayed in. The room had a tablet-like device that allowed you to control everything electronically, such as the curtains and lights. It also featured a Japanese toilet, completely automated. The room was spacious and clean. The location was good, and the breakfast was extensive and served in a lovely area. Definitely recommend.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
AArivurajBerry Resort Hill Ooty Review: A 3-Day Paradise
I recently spent 3 unforgettable days at Berry Resort Hill Ooty, and it truly lived up to the hype. This is undoubtedly one of the best resorts in the region, offering breathtaking views that surpass any other I've encountered in Ooty. Perched atop a hill, the scenery is simply mesmerizing.
The resort itself is beautifully maintained and exudes a serene ambiance. The rooms are comfortable and well-appointed, providing a perfect retreat after a day of exploring.
A highlight of my stay was the delicious food. Every meal was a culinary delight, showcasing a wonderful blend of local flavors.
The staff, particularly Mr. Predeep at the reception, were incredibly friendly and helpful. Their warm hospitality made me feel truly welcome.
Key Takeaways:
* Book in Advance: This resort is highly sought after, so I strongly recommend booking well in advance, especially if traveling during peak season.
* Embrace the Views: The panoramic vistas from the resort are truly unforgettable.
* Don't Miss the Tea Factory: A visit to a nearby tea factory is a must for any visitor to Ooty.
Overall:
My 3-day stay at Berry Resort Hill was a truly rejuvenating experience. The stunning views, excellent food, and exceptional service combined to create an unforgettable vacation. I highly recommend this resort to anyone seeking a luxurious and relaxing getaway in Ooty.
I hope this review effectively captures your recent 3-day stay at Berry Resort Hill!
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
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