Hotels With Parking in West Yorkshire, United Kingdom

The hotel is at the centre and near the shopping centre. I couldn’t sleep much because the room next door was very noisy. Breakfast was okay as expected from a free breakfast.

We strongly recommend this hotel where we have stayed many times before. The service, free breakfast, rooms and location are excellent. The location is very close to trains and buses and also only a short walking distance to the City Centre. Really excellent for a wonderful short break.

It is indeed a five-star hotel. The room is quite spacious, and the 1.5-meter single bed is comfortable. It would have been even better if the towels weren't a bit old. Also, it was a bit noisy outside at night, and the windows aren't very soundproof.

The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away. As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries). By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience. The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.

Can't fault the location, really handy Motorway links to Leeds just a short drive from Wakefield. Breakfast is really good, well cooked and readily replenished. However, tables were not being cleared, and there seemed to be no staff around to do it. The bedding and towels were clean, but the carpets needed a good shampoo, and the shower floor had hair on it.

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.

The room was a bit small; for a family of three with bunk beds, it was just enough for sleeping but had limited living space. They didn't provide toothbrushes, toothpaste, or slippers, and there was no kettle, though you could get hot water from the front desk. Breakfast offered a good variety and was delicious. Overall, the price was quite affordable, but it fluctuated a lot over a few days.

OK location too many hills dated decorations and the water pressure and temperature of shower was poor and temperature was uncontrollable and toiletl was poor quality

Absolutely loved it here, room was big, comfy and had all we would need, even down to the Bluetooth speaker that was in the room. Paid for breakfast the next day as depending on how the previous night goes we sometimes have it or we don't haha.. breakfast was really nice and well worth 15 pound each, buffet cooked breakfast, salmon meats, cereal ect. Overall wish we had the days to stay longer was a great time here and look forward to going back x