Hotels With Parking in Nagano Prefecture, Japan

The hotel is nestled in the mountains, and the morning views from our rooms were absolutely breathtaking. On a few mornings with light drizzle, a mist swirled around the mountains, making it feel like we were living among the clouds. There was just one minor issue: the hotel initially wanted to charge 300 yen per person per day simply because it offers a public bath. As I’m not comfortable using such facilities, I didn’t visit the bath at all. However, at checkout, I was surprised to see an additional charge of over 1,000 yen for my family on the invoice. Although the amount was small, it didn’t seem fair to be charged for a facility we didn’t use. After I raised this concern, the front desk manager stepped in and kindly waived the fee. Aside from this slight issue, my stay was wonderful and thoroughly enjoyable.

It was a great experience to stay in this hotel! Very nice view and staff are very polite and willing to answer many questions. Outdoor area is very big that we could take bicycles with kids. Also there are kids outdoor playground that can spend whole day there. 

Awesome hotel under the hotel group chain. Location is excellent however not that near to local dinning places (average about 15mins drive). Hospitality and services were beyond expectation. Booked room was as described and as shown in hotel's website. In reality, the room was very spacious and comfortable. My family and I had a little car trouble on day of check out, and the hotel staff were kind, patient and extremely helpful in resolving the issue. Kudos to the staff going beyond their job scopes I believe.

The hotel is right next to Nagano Station, with direct access to a shopping mall on the second floor, making its location the closest to the JR station. Even with an extra bed, the room didn't feel small, and we could easily open a 30-inch suitcase. It's very convenient for getting to nearby attractions by train, and there are plenty of dining and entertainment options around the hotel.

The hotel's location is excellent. It's only a few hundred meters from Karuizawa Station. It's also very convenient to walk to Kumoba Pond, with towering cedar trees lining the path. You'll see various large, independent villas along the way – definitely an affluent neighborhood.

We stayed on 24 to 26 Dec 25. Good hotel but far from everything else. Need to be flexible since weather was unpredictable. We had no snow -just rain for two days, but when we checked out, we had heavy snow which disrupted our travel to Toyama with many trains cancellation and delays (a car stuck on the railroad track). The hotel shuttle bus picks up at Minami-Otari station. There are four coin-operated washing machines and four dryers which were always taken on 3rd Floor. I would advise staying longer than two days and prepare for travel time as it took nearly 20 minutes for a bus ride to Iwatake each way.

Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area. Room: Clean and comfortable. But the bath powder is like toilet detergent scent. Amenities: there is Family mart operates until 11pm in hotel west. Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly. Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage. Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.

The location is a bit bad because its so far away from everything with no real food options nearby. If you have a car this is not an issue. The buffet however is outrageously expensive at 8000 yen per person.  The detergent they used on the sheets seems to have irritated my skin.  However their customer service was absolutely fantastic as was their hot spring

There was a female staff at the hotel who immediately helped with the check-in procedures as soon as we arrived. She was also very enthusiastic to help with the luggage, but we said no as we were not used to having others help us carry things. This hotel is very historic, but the interior decoration is very new and clean, the central garden is also very beautiful, and the interior of the room is also very new and clean. Our room can see Lake Suwa. Dinner is not eaten in the room or in the restaurant, but in an independent room. It is the first time I have received such high-end treatment. Dinner is Sukiyaki and a variety of food, the experience is very good.

Booked a room here for 1 day just to explore matsumoto. this hotel was a pretty good distance to walk to the tourist attraction such as the matsumoto castle and nawate shopping street. loved that they offered free icecream or ramen between 8:00-10:00 pm. If you ever check out and you still have time before your bus leaves, you can also ask front desk to keep your luggage so you can be luggage free exploring. they were super kind and understanding with all the requests we had.