The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
There are many restaurants in Utsunomiya city, so it was fun at night and we went bar-hopping a lot. We were able to return to the hotel quickly and there was a convenience store nearby, so it was convenient. We stayed on the 12th floor, which felt luxurious. The card key and the nightgown on the hanger were nice, but the air conditioning was old and the vents were dirty, which made my throat hurt. The shower had weak water pressure, but the bathroom was spacious and that was fine. Are there many hotels these days that don't provide lotion-type amenities? Breakfast was expensive, so I went to a nearby bakery to buy some.
The room was spacious and very clean. Both breakfast and dinner were buffet style with a wide variety of options. The steak at dinner was particularly tender and delicious. The hotel's private onsen can be reserved, and soaking in a private space was very comfortable. There's also a show at 8:30 PM. It's great value for money and highly recommended.
I stayed for two nights, mainly for the baths and breakfast. My goal was to relax and unwind.
The bath was smaller than I expected, and the water was lukewarm, which was a bit disappointing. Maybe it was because I had high expectations.
As for breakfast, it was a 1. The white rice in particular didn't seem to be cooked properly, so it wasn't tasty. That might have been a fatal flaw. Next to it were about 20 different bottles of soy sauce, which shows attention to detail, but it felt like they missed a key factor.
The room had a Daikin air conditioner, so it felt just like home. It was well-cleaned, and while they tend to do light cleaning for guests staying multiple nights, I was grateful for the thorough cleaning.
The area is a bit far to walk to, but there are plenty of restaurants nearby. On the first day, I walked to Sano Ramen, and on the second day, I walked over 10 minutes across the street to Tairiku Shokudo for yakiniku.
Overall, it was a relaxing two-day trip that I enjoyed.
Every time I visit Utsunomiya, I stay here. It's right next to Utsunomiya Station, which makes getting around incredibly convenient. There are shops and restaurants nearby, and despite being close to the station, the environment is very quiet. Plus, there's a bus stop right outside the hotel for buses to Tokyo Narita Airport.
This hotel is truly wonderful, definitely worth staying at least once. The snow views are absolutely beautiful. I'll definitely come back again, and the breakfast was delicious. It'll be my top choice for my next trip to Japan!
Get off at Kinugawa Onsen Station and walk about ten minutes across the bridge over the Kinugawa River to the hotel.
The hotel itself is a true gem from the bubble era.
The lobby offers free drinks, including a variety of draft beers, hi-pops, and red and white wines starting in the afternoon, which is quite rare. Karaoke is also free until 7 PM.
The buffet is quite extensive, but you can't bring drinks into the lobby; if you want to drink anything, you need to purchase it separately!
However, upon entering, I noticed a small insect crawling on my salmon sushi... emmmmmmmm, a rare point of demerit for hygiene.
The hotel doesn't have a free shuttle to the station, only a paid local shuttle.
Beautiful old hotel. The dinner was fabulous- so elegant and wonderfully delicious. The grounds are picturesque Best thing is the location. It is up a steep hill so walking up and down is a challenge for older knees. That being said once down the hill, it is a short walk to the famous Shinkyo Bridge and across the street from the bridge is the Toshogu Shrine complex.
The hotel is new and clean, with a variety of facilities suitable for families. It features large indoor and outdoor baths, a large free parking lot, and spacious, comfortable Japanese-style rooms. The price is reasonable and offers excellent value.
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57 reviews
8.8/10
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GGuest UserThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
GGuest UserWe loved the breakfast. Simple and nice. The lounge is also interesting with free flow of drinks and popsicles during evening time. The hotel is situated on a quiet street so be sure to pack your own snacks as there is no convenience store nearby. Room is spacious for family of 4.
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
GGuest UserWe were absolutely thrilled with our stay at Kaniyu Onsen.
The journey there was a Jochen Schweitzer experience in itself! By train from Kita Senju to Kinugawaonsen (1.5 hours), then by bus to Meotobuchi (1.5 hours) and then by Onsen Shuttle (20 minutes). Booking on site without knowing Japanese was an adventure! But everything worked out perfectly, thanks in part to the very helpful women at the tourist information office and what a beautiful landscape during the journey!
When we arrived at the Onsen, English was spoken quite well and everything was explained in detail. One thing that was very important to us was that tattoos are tolerated, but you should be considerate of the other visitors. This means that you can swim when there is no one else in the pool or cover it with a towel. We didn't go into the large communal pool until very late. Before that we had only been in the small pools, where you are not seen very much.
The dinner is also very unusual. As a European you have to get involved in it and for me, who doesn't eat fish, it was a bit of a challenge. But you only experience something like that once, so they do it!!
We thought it was great and would come back anytime! Thank you for the great time!
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
GGuest UserNikk Ststion Hotel Classic is conveniently located a 3 minute walk from Tobu Nikko station and a 2 minute walk from Nikko station. A the name suggests this is a classic hotel so stays here should not come with expectations of grandeur. The hotel is cosy, nonetheless, the service staff polite and helpful and the facilities such as the onsen a the restaurant of good quality. Was please with the outdoor onsen as that allowed fkr a longer soak and a different experience to soaking indoors.
The breakfast was good and unnoticed rhe restaurant lunch and inner menu was very enticing, though we didn’t get to try it out. Saw them plating the food though and it looked very good.
I noticed the hotel has placeholders for a number of rules, perhaps due to past guest behaviour or perhaps otherwise. I did find the many “no” signs a throwback to how it is where I live and subtly a little disquieting
Overall though, we were happy with our one day stay and will be sure to come back to stay here when we next visit Nikko.
Aside: do your homework before visiting Nikko as reservations are needed when visiting sites of interest and knowledge of bus schedules will be very helpful especially if you visit during the peak season where there are many local visitors too due to the religious element.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
玩玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
AavlatkaIt is far from Tobu Niko station and relatively close to the main attractions. Of the pluses, two private onsens can be accommodated in two or three. One is laid out with a tile, the other is stone (used by a great demand, understandable case). If you take the onsen, no one will enter it anymore. To let the guests know whether the onsen is free and which special signal lamps are made, it is convenient. The Onsens work from 16 to 23 hours, so it is impossible to get down in the morning. Like I think, the water is cold and the rooms are closed - I love outdoors.
The breakfast was unexpected, but they are fed exclusively with different baking (for a long time, so many tests have not eaten). It is also possible to buy frozen dishes for cheap and immediately distribute them in a microwave.
In the bathroom and toilet room, the yucata is issued on demand.
A beautiful living room where you can sit in the evening (if not too many guests). Here, where to sit in the street evening, it is not very clear, because near the Onsens there is a smoke zone with shops, but there is not a very nice smell.
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