Hotel was at great location. Excellent service
no complaint at all. I will surely go back in may.
Bought a cake for some friends family. Every
one love the cake. I did eat it also. Very tasty
Staff goes out of way to help the guests.
the good thing,hotel is center of Kota Bahru.bed is comfortable.aircond is good.lift working good and not crowded when we there.there is a gym also.
restaurant is just side of hotel,food no issue at all.there is convenience shop in the hotel.near hotel also Ghibli Coffee,nice for hang out.
the minus,no water bottle inside the room.if extra pillow will be much better.
oveall,we stayed multiple times at this hotel and never regret to repeat again.
The location is close to attractions such as Siti Khadijah Market and many dining places. The room is comfortable, breakfast offers a wide variety of choices, and the staff are friendly and very helpful. However, renovation works are currently ongoing, including the rooms, dining area, and swimming pool. The dining area is rather small and not as spacious as usual.
Check in was quite late. Took 30 minutes just for us to check in. We had to wait at the lobby. After driving 6-8 hours from KL, and really wanted to check in the room to freshen up, being tired and exhausted, this really tested our patience.
Thank god there was kids play area at the lobby. So my girl 6yo could entertain herself after sleeping in the car along the journey.
So that was good.
The room was okay, not too big no too small. The toilet and shower was only divided by Glass door, wish they had a closed area for the toilet.
Location was strategic as it’s near to Pasar Siti Khadijah.
Came to attend a friend’s wedding and got to shop some local stuffs as well. Food in Kelantan not as good as before.. Went to Ulam Cikgu, and the food was not that good. Tasted better at Singgey Budu and Meghek in KL.
Stayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
I would say this is the best hotel in Kota Bharu so far. The staff in front desk very good. The room are clean and spacious. The food especially the laksam was so delicious.
Water pressure is super low. Take years to shower. Is super noisy the water pump.
The hair dryer is using other type of socket I can’t use at all. No tooth brush or coffee n tea. Overall very clean but location is far away and isolated .
We stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
My effort to change the check-in date from 25.12.2025 to the date of 26.12.2025 was not approved by the hotel owner even though I applied for a change 2 weeks before the date allowed UTK to get free cencelation.
I call the hotel keeper.
Hotel minta call Trip Com
I called help desk Trip.Com.... they said they can help if the hotel agrees.
I called again the hotel keeper ... they understand that they didn't accept what the call from Trip.Com .
I still check in 26.12.2026
3H2M
The hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
Very Good
354 reviews
8.0/10
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7.9/10
Good
AAlqoosirah ThorfinaStay here for one night is a great experiences especially for family with kids.
Me with family got a good time stayed here and definitely will repeat again.
Kids having fun played at the swimming pool Level 6.
Only at night time, not much lamp at the swimming pool side.
Family with more than one car, need to pay extra, or you can pay 20myr for one day at the basement parking.
Overall, all is good.
GGuest UserBooked the hotel last minute and access was possible therefore much appreciated. The living is indeed large and spacious as photographed. However, suprising that the main bedroom was the twin room whilst the 2nd bedroom with double bed tucked into a corner with single side access. All beddings were clean and fresh. However, there is only 1 bathroom worth pointing out if this is missed out. The unit is smoke free so great for those like us who hates smell of smoke. To further add, the shower trays and bidet holder could all have been properly repaired or renewed and hope future guests can enjoy better.
GGuest UserHotel was at great location. Excellent service
no complaint at all. I will surely go back in may.
Bought a cake for some friends family. Every
one love the cake. I did eat it also. Very tasty
Staff goes out of way to help the guests.
AAisah ShaharudinStayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
GGuest UserCheck in was quite late. Took 30 minutes just for us to check in. We had to wait at the lobby. After driving 6-8 hours from KL, and really wanted to check in the room to freshen up, being tired and exhausted, this really tested our patience.
Thank god there was kids play area at the lobby. So my girl 6yo could entertain herself after sleeping in the car along the journey.
So that was good.
The room was okay, not too big no too small. The toilet and shower was only divided by Glass door, wish they had a closed area for the toilet.
Location was strategic as it’s near to Pasar Siti Khadijah.
Came to attend a friend’s wedding and got to shop some local stuffs as well. Food in Kelantan not as good as before.. Went to Ulam Cikgu, and the food was not that good. Tasted better at Singgey Budu and Meghek in KL.
GGuest UserI would say this is the best hotel in Kota Bharu so far. The staff in front desk very good. The room are clean and spacious. The food especially the laksam was so delicious.
AAnonymous UserThe hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
NNorehan Binti SilekThe location is close to attractions such as Siti Khadijah Market and many dining places. The room is comfortable, breakfast offers a wide variety of choices, and the staff are friendly and very helpful. However, renovation works are currently ongoing, including the rooms, dining area, and swimming pool. The dining area is rather small and not as spacious as usual.
GGuest UserWe stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
AAnonymous UserThe room was comfortable, but cleanliness was an issue. The TV channels were difficult to use. I tried repeatedly to reach customer service via WhatsApp and phone calls, but received no response. Check-in instructions were only provided on the day I was due to check in.
The location is strategic, close to shops in the city center. The elevators were fast. Security was good, and parking was convenient. The Ibis cafe was also enjoyable.
However, the area leading to the parking lot felt quite run-down despite being new. It was full of cobwebs, and the lights weren't working.
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