Hotels With Parking in Zanzibar West, Tanzania

The location is perfect. Short walking distance from the main areas in Stonetown. The pool is lovely and the breakfast rooftop view was really nice in the morning. The only downside: i upgraded us to a suit and it was a mistake. There was only an old bathtub and it was really gross. The normal rooms would have been much better to stay in, so don’t upgrade. Other than that, we had a lovely stay.

The front desk provided a room that was already occupied. When we checked in at 23:00 late at night and opened the door, a middle-aged man was already sleeping on the bed. The man was frightened and very angry. Similarly, we were also very frightened and felt very embarrassed. For such a misunderstanding, the front desk only apologized to the man, but did not apologize to us. After changing rooms, our twin bed room was changed to a double bed room. The hotel did not explain this. Because it was late at night, we gave up changing beds and rested. There was a musty smell in the room, and a bottle of mineral water was empty, and it was not cleaned. There were many flies flying around in the restaurant during breakfast. I am very dissatisfied with this accommodation experience.

We had a early flight and could not have breakfast at 6.30. The promised lunch package was not complied with because no one was at the reception at 6.45. We had to open the closed door to leave the hotel, because no one was present to check out and open the door.

The room was clean but too damp. The whole room smelled damp. The price was not cheap. There was a resident singer on the top floor of the hotel until 22:30. If you didn't listen, it was like living in a KTV downstairs. The breakfast and the paid a la carte dinner were not good. I ordered an expensive seafood platter (see the picture). The half lobster in it tasted like it had been dead for a long time. The meat tasted powdery. And their meals are really not cheap.

The hotel is excellent, luxurious ancient building. The room is oversized and richly decorated in classical style. The location is good and it is one of the landmark hotels in Stone Town. The building is beautiful and the restaurant is the best with all the facilities.

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

Utterly enchanting- from our 5am arrival until our departure 3 days later we were looked after so incredibly well. The hotel organised our airport pickup and opened up with a gentle tap (you may need help to find it as it’s in the narrow streets of old Stonetown). The front of house was superb and Peter took care of us. The hotel has so much atmosphere, full of antiques and lush vegetation. Breakfast is in the roof balcony. Excursions can be organised. I had read a few unpleasant reviews but I can’t think why, cleanliness was first class and the hospitality was outstanding. I hope you are lucky enough to find a room - we stayed 3 nights it was so good.

Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.

The bed sheets are too bad, they should be acrylic or chemical fiber, they are pilling. The hotel staff is very nice, the front desk efficiency needs to be improved, the hotel location is good, there are many hotels nearby, if you are not in a hurry, you can go to the nearby to find one. It is not worth the price, it can't be compared with the hotels in the north.

I didn't realize it was a Chinese hotel when I booked. Upon arrival, I was pleasantly surprised to find the owner, who was Chinese, very welcoming and attentive. I booked a double room, but it came with a living room, a fully equipped kitchen, and a separate wet and dry bathroom. The hotel also has its own restaurant, offering delicious local and Chinese cuisine for all three meals. The hostess was especially helpful in arranging our itinerary, arranging the driver, and negotiating a price. It was a very satisfying trip.