The room is relatively large, the facilities are a bit old, the air conditioner cannot adjust the wind speed, and it is a bit noisy. The hotel has a good environment, the garden is large, and the swimming pool is quite satisfactory. Located in a hot spring town, it produces many brands of mineral water. The most famous is that the Vichy Catalony, Hotel belongs to the Water Factory Group.
The hotel has its own chapel and can organize activities.
Breakfast is not very good, there are few choices.
This is the second time we have been here. As always, we have served 10 people. Despite the Covid19 problem, the accommodation was super enjoyable, with perfect facilities, cleaning service for 10 people and the accommodation was great. There are no two without three, so we will have the opportunity to return as soon as possible.
The service was excellent, and the facilities are really great. The hotel staff were very friendly, and the reception service was efficient. The bed was super comfortable; you could barely hear any street noise. The room and bathroom were clean and in good condition. It's ideal for a relaxing stay if you're passing through Girona. There's a breakfast buffet, which could benefit from a few more protein options. The coffee maker and hot water are free 24 hours a day. We had a pleasant stay.
Got upgraded as I was booking 1 night prior to my conference.
The room was good and nice. The volume on TV originally was not working but it got resolved quickly.
They even sent a small apology note.
Location was good. Within 15-20mins metro to alot of attractions.
All amenities are available, there's decent gym and pool.
Highly recommend if budget allows for it.
Excellent location on the beach , very bright room in front of the sea , we went with a stick and when we arrived we left gifts for it 🙂 we will certainly come back .
We have not received our deposit back. We checked in late at night after several flights, and the process was quite slow and exhausting. At check-in, we paid an additional €110, which included breakfast for two people and a deposit.
However, the deposit has still not been returned. Moreover, the hotel now claims that the payment was only for breakfast, and they have informed us via email that they will not refund the deposit. This contradicts what we were told at reception, where we were assured that the deposit would be returned shortly after check-out.
We did not expect such an issue from a hotel of this standard. Unfortunately, as this was the first stop of our journey, it left us with a rather negative impression.
The hotel is quite remote. We were told the view would be of the city, but in reality it was of the highway. The pool was closed.
The breakfast was good, but it ended up costing us 110 euros (if the don't return a deposit)—which is too expensive.
Very Good
206 reviews
8.9/10
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GGuest UserThis hotel is absolutely worth staying at. Over our 8-day, 7-night stay, we deeply appreciated the warm and enthusiastic service from the Mandarin Oriental staff. The room was clean and well-arranged, and the hotel breakfast was fantastic. It was our first time trying Iberian ham, paired with fresh, tender greens – a truly delicious combination (that's how my husband and I enjoyed it!). Furthermore, many of the Asian dishes we ordered were quite authentic. We especially want to thank Ana for the fruit platter and the two boxes of exquisite chocolates as a parting gift, and also room service for sending us a beautiful paper-folded flower.
GGuest UserEntering the hotel lobby is like walking into an old castle. The rooms are simple and clean. It is in the business district, and it is very convenient for transportation, dining, and attractions. It is highly recommended for tourist accommodation.
AAnonymous UserThis hotel boasts an excellent location. From the metro, just look for the 'little pink sausage' in Picture 1, and you'll find it right in the building next to Torre Glòries. It's incredibly convenient, being no more than three metro stops away from popular attractions like Plaça de Catalunya and the various 'casas' along Diagonal Avenue. Getting here from the airport is also easy: take the L9 to Torrasa, then transfer to the L1 and get off at Glòries station.
Personally, I highly recommend the route from the hotel to Poblenou Cemetery, and then from the cemetery to Bogatell Beach. It's less crowded, and the scenery is beautiful. If you don't feel like walking back, you can catch the V23 bus. Barcelona's 'third spaces' are everywhere – not just on Diagonal and Passeig de Gràcia. You can enjoy urban strolls in many neighborhoods; when you get tired, just sit on a street bench for some 'photosynthesis,' or head back to the hotel for a relaxing cup of tea.
Overall, if you're traveling as a couple and not focused on 'military-style' sightseeing and photo ops, this place offers great value for money.
GGuest UserThis hotel feels a bit stingy. Communication with the front desk was difficult; I suspect it's Italian-run. It offers very poor value for money. The breakfast is expensive with very few options. The location is quite remote, and public transportation is scarce. For those driving, the parking fees are excessively high.
GGuest UserGreat location, downside is limited rooftop beds so arrive early if you plan to take advantage of the sun! The hotel porter was really helpful and advised that a local taxi would be quicker and cheaper than an UBER however it ended up being double the price, so I would recommend double checking before departure.
WWalshPatRoom serviced every day by really friendly staff.
Breakfast was great and again wonderful staff!!
Receptionist was so helpful with transportation to Barcelona after our stay.
Location was excellent. Would have no hesitation in recommending.
AAlexander_ChernikovThe hotel is wonderful! The food is varied and incredibly tasty. The staff are beyond excellent, always going the extra mile to help with any requests. The location is absolutely superb; everything you need for a perfect vacation is within walking distance. But the best part is the price – it's rare to find such low rates for this level of quality.
SSHENGWENThe location is convenient, with supermarkets, restaurants, fruit and vegetable stores, self-service laundromats, etc. nearby. It is a relatively safe area.
The only drawback was that there was a problem with the door lock when I checked in. It did not lock automatically when I closed the door, but the counter staff thought that the tenant did not know how to use it. The next day, it still could not be locked successfully. After several communications, they were willing to assist in reporting the problem.
MMerchanThis is the second time we have been here. As always, we have served 10 people. Despite the Covid19 problem, the accommodation was super enjoyable, with perfect facilities, cleaning service for 10 people and the accommodation was great. There are no two without three, so we will have the opportunity to return as soon as possible.