The location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
Despite the rainy weather everyone seemed really friendly and easy going. The staff took great care of our needs and was really attentive.
Even though we dont speak Japanese, communication was possible. Some people of the staff also spoke English.
The room and amenities were great and clean.
I'm glad there's a hot spring and it's free to use.
There's a coin laundry service.
Everything on the breakfast buffet was delicious.
I was glad they had chicken rice.
I didn't get to try the ice cream or shaved ice, so I'd like to try those next time.
The food at the restaurant was delicious, but
I'm not sure how they serve the entire course meal in afternoon tea format.
It would be nice if they offered more non-alcoholic drinks than just juices.
It would be nice if they had more non-alcoholic cocktails.
There's nothing nearby, but it's convenient because there's a decent selection of souvenirs.
The bus to Kagoshima Airport is also a plus.
I'd love to stay here again.
The chicken rice for breakfast was delicious. The sea view is wonderful. There was no drinking water pet in the refrigerator. It would be nice if it was also at the front desk with the menu images for breakfast and dinner.
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
I used it for the first time.
It was a pity that the jacuzzi was not available, but the others were very satisfied and had a good time
The baby goat, the relaxing pool, and the room were tatami mats, so I was able to spend it relaxing.
The starry sky was so beautiful at night.
I would like to invite your friends and family next time.
the perfect remote place for onsen and sand bath relaxing treatment, fantastic rooms in Japanese style with all facility, great service twice daily, onsen bath with sea-side view at 5th floor of the hotel... restaurants and shops inside the hotel, bicycle available, restaurants and supermarkets in the near of the hotel, friendly hotel staff - just incedible nice and helpful !
This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.
Facilities: Formerly the Royal Hotel, the west wing has only undergone exterior renovations. Therefore, I booked the newly renovated east wing. The rooms are predominantly wooden, and the twin-bed Japanese-Western style rooms are quite nice. The onsen (hot spring) is a mild sulfur spring, and the outdoor pool is nice. However, it's not the main sulfurous white spring in the area; those would likely be more therapeutic. There's a heated swimming pool, tennis and basketball courts, a playroom, and a children's play area.
Cleanliness: Good
Environment: Located next to Takachiho Ranch, it's situated on high ground, offering views of Sakurajima to the south, making it a good spot for sunset viewing.
Service: Good. Semi-electric bicycles are available for rent, currently free.
The staff of this hotel were very polite and hospitable. They took the initiative to take photos for us and directed us to take photos on the hotel's trail to the beach. The food was very delicious, with a kaiseki dinner and a Japanese set menu for breakfast. The outdoor bath faces the seaside and has beautiful scenery.
Very Good
13 reviews
8.5/10
Price from
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per night
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9.2/10
Great
明明明仔Stayed one night at the Kirishima Mountain La Vista Hotel, the environment is quiet, the front desk and restaurant staff are enthusiastic and polite, in addition to the public baths there are three private soups, no reservation, no one can use the reservation.
After registration at the front desk, you can also enjoy a welcome drink, plum or other Japanese sake, and you can have coffee and tea with unlimited refills.
There is also a private open-air bath in the room where you can soak in a hot spring. The hot spring water is very hot, so be careful.
Enjoy Italian cuisine at the restaurant on the night of your stay, six courses are very delicious, and ramen for supper from 10pm to 11pm.
Breakfast the next morning was also very rich.
This stay was a very good experience and would choose to stay here if there is a next time.
GGuest UserThe location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
OOliveycThis hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.
GGuest UserThis was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
ZzizibehappyA hot spring hotel near the sea, a ten-story Japanese-style sea view room, with an unobstructed sea view outside the window, the scenery is very good. I gave you a sand bath coupon for the hotel's own sand bath hot spring, so you don't even have to go to the Sand Le Hall.
The specialty of Ibusuki is the sand bath. You can’t take pictures, so just use the pictures on the official website to take a look. You can soak for ten minutes at most, half the amount for children, and a staff member will wake you up when the time is up.
The swimming pool is open during this season.
The hotel has a free shuttle service to Ibusuki Station in the morning, leaving at 9 a.m. and 10 a.m. You need to make a reservation one day in advance. Dinner was Satsuma cuisine, which was exquisite, with fresh ingredients and delicious taste. Breakfast is buffet style.
The Iwasaki Hotel next door actually had small fireworks on 8.12 nights, and I was lucky enough to catch them.
The foreign girl at the front desk speaks very good English. She introduced herself as an expatriate from Dubai who has been working in Japan for 5 years. Now she speaks Japanese better than English 🙂
GGuest Userthe perfect remote place for onsen and sand bath relaxing treatment, fantastic rooms in Japanese style with all facility, great service twice daily, onsen bath with sea-side view at 5th floor of the hotel... restaurants and shops inside the hotel, bicycle available, restaurants and supermarkets in the near of the hotel, friendly hotel staff - just incedible nice and helpful !
HHIROKOI'm glad there's a hot spring and it's free to use.
There's a coin laundry service.
Everything on the breakfast buffet was delicious.
I was glad they had chicken rice.
I didn't get to try the ice cream or shaved ice, so I'd like to try those next time.
The food at the restaurant was delicious, but
I'm not sure how they serve the entire course meal in afternoon tea format.
It would be nice if they offered more non-alcoholic drinks than just juices.
It would be nice if they had more non-alcoholic cocktails.
There's nothing nearby, but it's convenient because there's a decent selection of souvenirs.
The bus to Kagoshima Airport is also a plus.
I'd love to stay here again.
GGuest User1) Paddler services are not widely used in Japan, and I thought that there are few such wonderful paddler services. I would like to extend my deepest gratitude to Mr. Paddler A, who was indebted to me personally and provided a wonderful service to other customers as well.
2) Regarding meals, the comfortable food menu was sophisticated, and although it was a simple menu such as salads and hamburgers, it was made with great care and was delicious! (There are some other menus that I'm interested in, and I'm looking forward to the next time.) On the other hand, I wondered if there was another menu for creative dishes and breads. (I think there are personal tastes ...)
3) Regarding drinks, there were many local products such as original drinks, and I enjoyed it very much. On the other hand, regarding the serve of wine etc., although it is a luxury hotel restaurant and from 2000 yen / glass, there is no tasting, detailed explanation, follow-up, etc., so I was reluctant.
4) The atmosphere of the room, facilities and amenities (local brands and environmentally friendly products) are also excellent. In addition, two types of soaps were installed, and I was able to choose the scent that suits my mood. However, although the shaver is a high-class item, it is very heavy and not easy to use, so I think it would be more convenient if it was a little lighter and cheaper to use.
thank you for helping me!
GGuest UserDespite the rainy weather everyone seemed really friendly and easy going. The staff took great care of our needs and was really attentive.
Even though we dont speak Japanese, communication was possible. Some people of the staff also spoke English.
The room and amenities were great and clean.
GGuest UserThe staff of this hotel were very polite and hospitable. They took the initiative to take photos for us and directed us to take photos on the hotel's trail to the beach. The food was very delicious, with a kaiseki dinner and a Japanese set menu for breakfast. The outdoor bath faces the seaside and has beautiful scenery.
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