I stayed in Holiday inn during March in room 046. It was a very clean room on arrival with twin beds and a bigger than expected bathroom. It had a good shower with Dove washes. It was a 45 min walk from the Centre of Cambridge along Mill Road or you can get the No 2 bus that costs £3. It was a pleasant walk. The reception staff were very helpful and check in was quick. The room had a good temperature and it was cosy. The bed was very comfortable. The room had a kettle, TV and an iron. The breakfast area was very busy in the mornings. The hot breakfast was ok. The Coffee was Ok there were a range of pastries and muffins all Ok. There were a lot of poor behaved people with a lot of ill behaved children in the breakfast area. Overall I had a comfortable stay. The room itself was very quiet. The images provided are of the room and view from the window, the walk to the hotel. I hope they are helpful.
Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
The hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
I chose this hotel specifically because it had a washing machine and a kitchen, as I was dropping my child off at school and needed to help them set up their dorm room for a few days. It was a great choice! The location is convenient, right next to a Sainsbury's supermarket. There's a coffee shop nearby for breakfast, and the pizza from the adjacent pizza place is delicious. The bus stop is only about 100 meters away, with connections to the train station and the city center. Just be aware that the buses aren't very frequent, so it's a good idea to check the schedule beforehand. The hotel facilities are very new, and the room was spacious. The kitchen appliances were also fully equipped. Overall, it was a good stay.
Perfect little place to stay at a great price. Scrupulously clean, friendly staff, free parking, and including a tasty breakfast..... and only a 20 min straight walk to the town centre. Can't fault this hotel except the roomy bed was maybe a bit hard for us. Apart from that, perfect. Would definitely stay again, and highly recommend!
There was a polish lady at the reception - she was AMAZING! EXTREMELY helpful, friendly, professional. I have stayed in many hotels, also international and 5 star - and she is TOP! One of hte best receptionist I have ever come across. The others were so-so, sometimes unfriendly or not organized, but she made up for all their failures and was EXCEPTIONAL.
The door to my room was faulty - so the cleaners never managed to go inside and clean my room while I stayed there for 3 nights, and not all cards worked - so cleaners jsut did not bother to go inside- which was disappointing. Also, the soap dispensers do not work well - very hard to get any soap out. - needs fixing properly.
Stayed as close to Huntingdon Racecourse as where our cycle ride was starting. The room was clean and spacious. The bathroom was small and a little tired, the shower was OK, no flexibility with it, so had to wash my hair, which had only just been cut 4 hours ago. The breakfast was cereals, toast, packeted croissant, tea, coffee and fresh fruit juice. Really good value for the price. When booking the initial price changed which was frustrating, but still extremely good value for a last minute booking.
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
This was my second stay at the hotel in a single room 114. I decided to stay again as it was very good value and a fairy short walk into Cambridge. I had a different single room than before and it was Ok. It had a decent shower and a comfortable bed. I was very cosy. The room had T and coffee facilities, and a T pot that I greatly appreciated during my last stay. I had a better view in this single room which was nice. It is a short walk to the shops, bus stop and the museums. As I was visiting cultural venues it’s a great positioned hotel not far from The Cambridge Museum and the Castle. I really liked staying in this hotel. I would definitely stay here again. The breakfast was very good value with really good ham, fresh fruit and yoghurts, nice muffins ext. there is plenty of spaces available to relax in the hotel. If you like 90s retro the spaces are great! The staff were very helpful and I stowed luggage so that I could visit Cambridge. It’s a great value hotel for solo travellers so please keep a good price for us! A very good stay here I will be back. The images you see are of the hotel reception area, room114, the view from the window, T and coffee and images of the walk from the hotel into the Fitzwilliam Museum, Newtons apple tree and Universities. A very brilliant walk unlike no other! Thanks hotel for a great stay. I will be back ❤️
Good
214 reviews
7.7/10
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