Hotels With Pools in Auckland Region, New Zealand

We checked in late in the night. We needed an extra bed in our room and Front desk did not say no even though Hoise keeping was not available. 10 stars to the hospitality! Rooms were big enough, hotel within walking distance to Sky tower. All in all everything was superb!

Service is excellent! I absolutely love the idea of shuttle bus service as it is slightly away from the central area. The front desk arranged my luggage to be placed in the room upon my arrival. The room itself is clean and tidy. They play harp, and give away free cotton candy in the afternoon. I made two seperate bookings and enjoyed both room style.

Very beautiful hotel! Situated at Wynyard Quarter, easy to walk to CBD / Ferry Terminal with plenty of good restaurants around (Auckland Fish Market is also just next-door). View (especially night view) is fantastic. Staff are helpful and friendly. Room is spacious. Breakfast is yummy yummy with lots of choices! (Enjoy the stay very much but forgot to take more nice photos inside the room during day time…）

Facilities: The facilities are quite new, and the lobby feels very spacious. The bathroom is huge and even has a bathtub, perfect for a relaxing soak to relieve fatigue. Cleanliness: The room and even the hallway railings felt dust-free, which was great. Environment: The environment is comfortable, and there's even a swimming pool. Service: Excellent service. They proactively helped carry my luggage to the room. Parking was also convenient.

Functional and souless, but a good location for Queenstown with plenty of car parking. The customer service was poor by the usually warm standard of NZ. The receptionist commented on how ”tired you look” Grrrr..who likes to be told that?! And the breakfast venue was so dire and overpriced ($25 each!) we went instead to a nearby woolworths complex with excellemt cafes instead.

I stayed at Auckland Harbour Suites for five days. Overall, the hotel offered a good location and comfortable facilities. However, I experienced an incident that I feel is important to share for the awareness of future guests. On the third day of my stay, I noticed that my insulated winter pants (thermal trousers) were missing when I wanted to use them. My wife and I searched the entire room thoroughly, including under the bed sheets, but we could not locate the item. We reported the matter to the front desk, and they acknowledged the issue and informed us that they would look into it. I also mentioned that I was not accusing any staff member and that there was a possibility I might have misplaced it. Despite continuing our search later that night, the item was still not found. The winter pants are quite bulky, padded, and lined with thick beige synthetic fur, making them easy to recognise and unlikely to be overlooked. When we returned to our room the following day, we found that the winter pants had been placed on the dining table. I took photos as evidence. Upon inquiry, the front desk informed us that the item had been found under the bed sheet. I found this explanation difficult to believe, as the pants are large and easily recognizable. While I chose not to argue further, I strongly suspect that the item had been taken out of the room and later returned. While I cannot determine exactly what happened and prove this without further evidence such as CCTV footage, I believe this incident serves as a reminder for guests to take extra care and be mindful of their personal belongings during their stay. I hope the hotel management will take this matter seriously to prevent similar experiences for future guests and to ensure that similar situations do not occur in the future.

We arrived at around 10:30am and requested an early check in, as we had a 5:00am flight the following morning. We fully understood that the standard 1500pm check in time applied and that any early check-in was subject to room availability. We therefore appreciated the hotel accommodating us with a room at 1230pm. Unfortunately, the room was not ready to the standard we expected. We found an empty bottle on the floor, and the glass door/window could not be locked properly. Although, we requested a room change, we were informed that none were available at the time and maintenance advised that the lock would require drilling and screwing to repair. What disappointed us most was not the need for the repair itself, but how the situation was handled. The communication from the maintenance staff came across as abrupt when we were asked whether we wanted the repair carried out or not. We also felt greater consideration could have been given to guests, as drilling may not be suitable for those with allergies, asthma or sensitivities to dust or noise. Holiday inn has always been a brand I associate with consistent international standards, particularly from my experiences in South-East Asia. While we appreciated the hotel's flexibility in offering an early check-in, we do not believe this should come at the expense of basic expectations such as cleanliness, security, and a room that is ready for occupancy. Hopefully, this was an isolated incident rather than a reflection of the hotel's usual standards. Many guests arrive after long journeys simply looking forward to a clean, secure and comfortable place to rest. A little more thoughtfulness in both room readiness and communication would make a meaningful difference to the overall guest experience.

We stayed in a family room, and overall the experience was great, except for the breakfast! It had two rooms with a kitchen, very spacious and comfortable. The front desk staff were also good. The only downside was the breakfast service. On that day, there were two Korean tour groups, and they were seated before breakfast even officially started. We, as individual guests, were told there were no seats and asked to come back an hour later (breakfast was from 7 to 9 AM, and we arrived promptly at 7 AM). Since we didn't have time to wait an hour, we stood there waiting for a table. Eventually, the first group of over 40 people left, and then the second group of 20 arrived right after! The food wasn't refilled, nor were the paper cups or tea bags. The coffee machine was broken, and there was only one small home-style hot water dispenser, which was clearly insufficient for 50 people. The waiter then brought another electric kettle from somewhere, and when I poured hot water, I saw black flakes – I realized the iron heating element inside was rusty and flaking off... A lot of people had already drunk from it (it was terrifying). In the end, I only ate an apple and drank a cup of tea. There was only one server, nowhere near enough to manage two large tour groups. No one was clearing tables, and the situation for us individual guests was even worse. Another plus was the free airport shuttle bus. So, apart from the breakfast experience, everything else was very good. Free parking was also available.

The airport shuttle service is a lifesaver, and the fact that they'll hold onto my car for over 10 days is incredibly helpful. If I have an early morning flight and a short international trip, staying here and leaving my car saves a lot on parking fees. They even accommodate airport transfers in the middle of the night or early morning, which is a huge convenience. I definitely plan on staying here again whenever I use the airport. While the facilities are a bit dated, it's perfectly adequate for just a place to sleep. Considering the airport shuttle and car storage, it's a fantastic hotel.

We just had an unexpectedly delightful experience at the Waiheke Island Motel, so much so that we added another night because we simply couldn't get enough of the place! Our stay began with a minor hitch: arriving late in the evening to find our pre-booked studio room was locked. However, the way the night manager and the team handled this was truly remarkable. They quickly resolved the issue by giving us a significant, stress-free upgrade to a spacious whole house with four bedrooms instead of our original studio. This immediate, generous response demonstrated exceptional hospitality and turned a potential frustration into the highlight of our trip. The motel's location is ideal; it offers a wonderfully quiet and peaceful atmosphere, yet it's in very close proximity to both the shops and the beach. We appreciated the on-site pool and the spa options, and the minute's walk down to the community Saturday market was a fantastic bonus. Our only piece of constructive feedback relates to the spa itself—unfortunately, the cleanliness was not up to standard, which was a slight disappointment. Despite the minor issue with the spa, the exceptional service, comfortable accommodation, and prime location mean we had a fantastic trip. Crucially, the price was quite reasonably priced compared to other places on Waiheke, offering excellent value for money. We will definitely return to Waiheke Island Motel!