Great staff. Rooms were clean, pool and whole pool area was clean, gaming area was also clean. That's a pretty hefty accomplishment, considering how messy some of the hotel ”guests” were. Food at the restaurants was pretty good. Definitely met my expectations. Restaurant staff was also top notch. We came solely for the kids to use the water park & they had a blast. Great hotel for young families. My only complaint is the beds were not very comfortable. The metal bed frames do not provide very good support at all.
The room is basically satisfactory. The facilities are a bit old. The room is also small. The hygiene is OK. The bed is very soft. There are not many kinds of breakfast. There is only one kind of fruit: apple. The waffles taste good. Overall satisfied.
The location was great, the bathroom floor did not appear clean, there was both liquid soap and hand soap but no holder for the hand soap once it
was wet. The entrance was slippery (lots of snowy shoes coming in and out). The hot tub was minimal but pleasant. The pool towels were pretty thin.
The personnel were helpful and friendly.
The staff was very nice and accommodating. Things were clean and breakfast was great! Perfect for the busy family and even had a subway next door for easy take out!
No A/C when u first walk in lobby. Some rooms a/c didn’t work. They had to go before us to check that our room did, because they didn’t know exactly which ones didn’t. Staff was helpful and willing to accommodate. There’s some sketchy business going on in the parking lot around the hotel. Woke up to no water because there was a leak being fixed, but they did try and call to warn us. I didn’t answer because I thought it was one of those rush you out, it’s near checkout time calls, or just a wrong room issue.
The Cobblestone Hotel & Suites - Beulah is an ideal spot for travelers wanting to discover the city. Visitors to Beulah will find that the Cobblestone Hotel & Suites - Beulah is a fantastic accommodation choice. The nearby area boasts an abundance of attractions including Mercer County Historical Museum, Immanuel Baptist Church and Sun Valley RV Park. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site.
The Fairfield Inn & Suites Jamestown provides a great place for travelers to relax after a busy day. Visitors to Jamestown will find that the Fairfield Inn & Suites Jamestown is a fantastic accommodation choice. The hotel offers easy access to Jamestown Regional Airport, just 8km away. This hotel is located near many of Jamestown's attractions including Jamestown First Assembly Church, Trail of Louis L'Amour and Meidinger Park. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Jamestown hotel can make use of the parking facilities. When it comes to Jamestown hotels, the Fairfield Inn & Suites Jamestown is highly regarded for its excellent facilities.
Andy in the front desk was such a sweet person. He made sure we had everything we needed. He most definitely needs a raise. Literally the best experience I've had with Front Desk service at any hotel. I would def recommend. Thank you so much Andy! You deserve everything in this world and more. God bless you!
72 reviews
7.5/10
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8.4/10
Very Good
JJayne LynnWhen we got to the hotel there was a lot of construction happening inside and no one addressed it. No one said, sorry for the mess or disruption. At one point the beds were totally vibrating from the work being done. Then, the toilet got clogged. We called down and they said that there was no maintenance guy on duty but they brought me a plunger... Even when the blockage was cleared, the toilet would not flush properly. I finally went down to the desk to see what to do next. The girl at the front desk said she could ask the maintenance guy from next door to come or we could switch rooms. I said that if he came soonish, we would keep the room. The man came and was able to correct the toilet issue and we had no further problems with that. Finally, the kids were pretty excited to go swimming, but the hot tub was empty. The pool was so cold the kids were in for a few minutes but couldn't stay because the water was so cold and the chlorine was so high that it burned the eyes to just be in the room. We were able to eat enough breakfast in the morning to satisfy us, but it was still hindered by the construction in the lobby. The Holiday Inn Express is not a bad place and is probably better when everything is working, but we were not the recipient of that kind of stay.
GGuest UserWe ended up booking this place, but due to some car troubles we arrived late. I had called previously knowing that I would be late on arrival and making sure my reservation that I prepaid for would still be available. I was told by the receptionist that the room would be available upon my late arrival. When we arrived there was no one at the front desk to check us in and an attendant who helps maintain the property showed up. Apparently, the reservation was cancelled which made me upset. They had to call around and ask to instruct the attendant how to find my previous reservation and get me checked into a room, which took a while. The room was fine. It was nice they had a complimentary destination charger which you needed a code for in order to use.
RRealRedBaronOverall the stay was good. Great location, close to everything. The hot tub only worked 1 out of the 4 days we were there and the pool I felt needed to be warmer but my wife said it was on the last day on her morning swim. The hotel had minimal staff during our stay but I still got what I needed when I called so that was nice.
TIPS:
- Rooms need more (or larger) garbage bins.
- Rooms need a recycle bin.
- Hotel needs more garbage and recycle bins on each floor. Eg. at each elevator, near the ice/water machine, main floor entrance (inside and out).
- Hotel needs recycle bins on each floor.
GGuest UserGreat staff. Rooms were clean, pool and whole pool area was clean, gaming area was also clean. That's a pretty hefty accomplishment, considering how messy some of the hotel ”guests” were. Food at the restaurants was pretty good. Definitely met my expectations. Restaurant staff was also top notch. We came solely for the kids to use the water park & they had a blast. Great hotel for young families. My only complaint is the beds were not very comfortable. The metal bed frames do not provide very good support at all.
EEmilyThe service was super friendly - we had our two small children at the free breakfast (amazing btw) and they gave us a bag of books to look through - each child got to take one home! Pool & hot tub were clean and we had it all to ourselves.
Big suite with two bedrooms, fold out couch for the kids and everyone had their own tv. Will definitely visit again.
GGuest UserAnna the manager was very pleasant and kind. Cleanliness was not great. Behind our toilet looked like had never been cleaned. You can tell they just add towels to shelves without ever wiping down. We pulled back the bed when we arrived to see if the sheets were cleaned and there was a wad of tangled hair at the foot of the bed within the covers.
GGuest UserThe location was great, the bathroom floor did not appear clean, there was both liquid soap and hand soap but no holder for the hand soap once it
was wet. The entrance was slippery (lots of snowy shoes coming in and out). The hot tub was minimal but pleasant. The pool towels were pretty thin.
The personnel were helpful and friendly.
GGuest UserI love the americinn hotels. This was our first time at this location. Our king studio suite was the perfect amount of space for our family of 4. Only downfall was the fact that the little kid portion of the pool was slightly deeper than expected. Not a bad thing for our older child (4), just not ideal for younger or short children.
GGuest UserAndy in the front desk was such a sweet person. He made sure we had everything we needed. He most definitely needs a raise. Literally the best experience I've had with Front Desk service at any hotel. I would def recommend. Thank you so much Andy! You deserve everything in this world and more. God bless you!
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