Posted on Aug 25, 2026|Handpicked Superior Two Double Bed Room
Guest UserMy overall stay exceeded expectations. The hotel boasts an excellent location with convenient access to transportation. The room was spacious, bright, and very clean, and the bedding was incredibly comfortable. The temperature and humidity inside were just right. The facilities were comprehensive; a soak in the hot springs was incredibly relaxing and helped ease the fatigue after hiking. The service was meticulous, thoughtful, and prompt. I had a very pleasant stay throughout my trip and would give it five stars. I highly recommend it to anyone visiting Changbai Mountain. The service was very attentive, and they even gave me a small gift.
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Price per night from:€22
Posted on Oct 4, 2026|Suite - 2-Room (3 Beds)
Guest UserAn older, upscale hotel with facilities and a layout that were top-notch in its time. While the hotel may be older, the service is still excellent! I really liked the butler online service; it's a much better experience than a budget hotel. Our family of three had a very spacious and comfortable stay! It's dry in Changbai Mountain this season, and they thoughtfully provided plenty of water! We really needed it! I haven't drunk this much water in a long time!
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Price per night from:€112
Posted on Sep 29, 2026|Business 2-bed Room
Guest UserThis is a hot spring hotel with both indoor and outdoor pools (I highly recommend the outdoor ones, the air in Changbai Mountain is truly amazing). The room facilities are a bit retro, but the location is excellent, right across from Meiren Song Park (I strongly recommend this park). Taxis to various attractions are almost always just the starting fare. The staff are great, especially the lady at the entrance of the breakfast restaurant. She greeted us with a warm smile every day and even guided us to the guest room elevator, fearing we'd walk a long way. Thumbs up!
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Price per night from:€38
Posted on Sep 30, 2026|Superior 2-bed Room
Xinran
For my autumn trip to Changbai Mountain, I chose a hotel closer to the west slope and stayed at the Wanda Tourist Resort Hotel. The butler service was attentive and thorough. Restaurants in the surrounding area offered pick-up and drop-off services, and the hotel also provided hot spring tickets. The room was quiet and elegant, and the hygiene was excellent. The resort facilities were comprehensive, with attention to detail, making for a very satisfying vacation.
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Price per night from:€45
Posted on Sep 20, 2026|Superior Room - Garden-View (Double bed)
snowbird_jStaying at Crowne Plaza Changbaishan Hot Spring Hotel offers a one-stop solution for dining, entertainment, and relaxation!
This was my first time in Changbaishan, and choosing a hot spring hotel was an incredibly smart decision 😁
The hotel is right by the North Gate (Old Gate), just a 3-minute walk away, which is super convenient. This gate is exclusively for hotel guests, so there are very few people. You need to book your tickets 7 days in advance via WeChat Mini Program. The hotel front desk will issue a paper voucher, and you can enter at your reserved time. The shuttle bus takes you directly to the transfer center. For the return journey, you'll go to the new North Gate, and the hotel provides a shuttle service there too. All in all, it's extremely convenient!
The hotel lobby has direct access to the hot springs, and you can enter as many times as you like during your stay. Soaking in the hot springs after a hike is just incredibly comfortable 😜
The Garden Restaurant on the first floor offers a rich buffet breakfast. For dinner, they have hot pot sets that are great value for money. Coming back from hiking to a warm hot pot is simply delightful!
The hotel's back garden has pets for viewing. The alpacas are plump, and the sika deer are very friendly and super cute!
Our stay included two activity options: off-road vehicle and cable car sightseeing (at Heping Ski Resort) and adventure溪溯 (at Julong Volcanic Pumice Forest Cold Spring). Both were excellent! You need to book one day in advance, and the hotel provides a paper voucher and arranges transportation. The scenery was stunning, we had a fantastic time, and took many amazing photos 🤗
The hotel assigned us a dedicated butler who was responsible for our entire stay. They communicated with us in advance to arrange high-speed rail pick-up and drop-off, and reminded us of various important details. This made our stay effortless and worry-free, and the overall experience was superb!
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Price per night from:€175
Posted on Oct 5, 2026|Jinhua Superior Double Bed Room
Yisusancan
One of the highlights of my National Day trip to Changbai Mountain this year was staying at the Jinhua Hotel! During my stay, I was incredibly well taken care of by our butler, Tutu, every day. It truly felt like a home away from home. Before my arrival, Tutu held a room for me as I was arriving late and even upgraded me to an executive breakfast. On the day I checked in, they brought me some snacks, and on my birthday, they surprised me with a cake. The night before I left, I received a Proya skincare set. I was traveling alone, but it felt like I was surrounded by familiar warmth. A huge thank you again to Tutu! It's rare to find a hotel with such attentive and heartwarming staff; this alone makes it stand out from other hotels.
The hotel's environment is also notably convenient and elegant. It's right next to the only snack street and entertainment area in Wanda Resort, making dining, drinking, and entertainment incredibly easy. Especially in the evening, when the ambient lights come on, it feels like stepping into a dreamy fairy tale. It's bustling yet peaceful, with unique and beautiful scenery.
It's a shame that the long holiday flew by so quickly. I was truly sad to leave and plan to come back for a spring or winter holiday. I'll definitely stay here again, and I wish Butler Tutu all the best in their career and happiness every day!
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Price per night from:€54
Posted on Aug 17, 2026|Deluxe 2-bed Room
Guest UserThe pool offers a great variety of features, really making you want to jump in. However, some guests were smoking by the poolside, and they should be directed to the designated smoking areas more promptly.
There weren't many hot spring pools, but they were adequate. The water pump in the ”Doctor Fish” pool was too strong, and there were very few fish. After five or six people sat down, it would take more than 3 minutes to see any fish. I suggest adjusting the pump's intensity.
The various hotel-organized activities showed excellent planning, especially the beautiful fireworks display.
Our butler was very professional and helpful when we needed assistance. They genuinely considered the customer's perspective rather than just mechanically processing requests, which deserves high praise!
Perhaps due to the hotel being over ten years old, the facilities in my room showed some aging. I recommend regular, staggered checks of things like the sink drainage, shower water pressure, toilet flush, and electrical outlet looseness. The decor's classic, palatial style was quite appealing to my family, but the facilities shouldn't feel dilapidated. Even minor issues with key facilities can significantly impact the guest experience.
The breakfast buffet was good, but there was only one coffee machine, often leading to queues. The coffee machine's water tank also needed more timely maintenance.
The charging stations are a 20-minute walk from the lobby, and the superchargers incur an occupancy fee of 0.5 per minute after charging is complete. This is very inconvenient for guests with hybrid cars who need to charge. Having to walk over 30 minutes round trip for an hour of charging can easily deter guests from charging. I suggest introducing slow-charging stations.
Finally, the service staff in the hot spring pools and changing rooms had a somewhat rigid attitude, which I hope will be improved.
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Price per night from:€69
Posted on Jul 14, 2024|Family Room
夏丽
The hotel is well located, about 30 min by taxi from Baishan Changbaishan airport, 10 min walk from the West slope departure center as well as many restaurants.
It looks majestic from the outside and inside, although a bit old.
You can enjoy inside and outside hot springs of different kinds and temperatures.
There is a huge buffet with various choices for breakfast (Chinese dishes mainly, two kind of fruits and some Western options).
The room was very spacious and comfortable. The carpet floor was not very clean and the room smelled like cigarette on the first day, although we asked for a non smoking room. After leaving the window open the whole day it was better and the smell did not come back.
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Price per night from:€37
Posted on Jun 23, 2026
Guest UserI was a bit hesitant about booking this hotel after reading so many reviews and Redbook posts, but in the end, I decided to go for it because the hotel environment seemed good, and with a 1.5-year-old baby, we'd spend a lot of time at the hotel. When we first arrived, it was indeed a bit old, as other guests had mentioned, which was a slight disappointment. However, it wasn't as bad as some made it out to be, and of course, it can't compare to five-star hotels from major chain groups.
What truly stood out was the incredibly warm service. Unlike the somewhat cold and formal guidance you sometimes get at other five-star hotels, the staff here were genuinely enthusiastic. They reminded me to schedule the private hot spring, provided hot tea every day, and were available to answer any travel questions via WeChat. The driver they arranged was also exceptionally helpful and enthusiastic – highly recommend!
The breakfast selection was indeed small, but the taste was genuinely excellent. The Cantonese dim sum was even better than what I've had at some restaurants in Guangzhou! Plus, the restaurant is situated right above the river, offering fantastic views. The complimentary dinner was also delicious. Ordering additional items might be a bit pricey, but the food here was definitely the best we'd had during our stay in Erdaobaihe Town. I would absolutely recommend this place to friends next time.
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Price per night from:€159
Posted on May 4, 2026|Tianhuo Peak · Four-Bedroom Detached Villa
JiayouliangziThis store is great, the service is excellent, and the view is absolutely stunning. The decor is also unique, which makes me conflicted. However, based on my honest experience, I won't write this review. First, I want to express my respect for the service staff and thank you for your attentive service and enthusiasm, which has led to upgraded service. But to express my honest experience, I want to give you reasonable feedback on the hygiene issue. There were too many ladybugs, making it difficult to sleep. It was terrifying. The windowsill was covered with dead ladybugs. I hope you can improve this in the future, perhaps by increasing the cleaning frequency. Also, the living room temperature is consistently too cold, even with an extra electric heater. I hope you can use the electric heater more often.
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Price per night from:€43