Очень понравилось! Красивое гармоничное место, нет шума транспорта и людей. Получилось действительно расслабиться и с удовольствием отдохнуть. Просторный, чистый номер, внимание в мелочах к постояльцам. Территорию отеля вечером обрабатывают от насекомых. Очень вежливый гостеприимный персонал. Есть обмен валюты. Свободный доступ к бассейну, разнообразное меню на завтрак. За всё пребывание в Индии в 4-х городах из 4-х отелей этот самый лучший. Однозначно рекомендую этот отель.
Service was good at the reception.
Facilities are excellent, with everything needed.
Food at breakfast spread was sufficient and satisfying.
The control pad in the room was functioning well. Welcome titbits was a great way to start when I arrived. Coffee maker with pods was easy to operate and enjoyed a nice cup of coffee in the morning! Room was clean and with clean linen.
Bathroom was very clean. Shower pressure and heat was good. Shower gel, shampoo and conditioner was nice.
Newly renovated. Kindly maintain regularly to have the high standards, The Residency Towers!
Had a wonderful stay and a restful sleep throughout the night.
Amazing service in all senses. The food is amazing there. Do try if you visit salem. Highly recommended. The room-service and in-room dining is a hasslefree thing and we can just relax without any tension.
Every time I come to Geimbatuo, I live here. The best choice is indeed because there are not many five-star hotels, and this one is the most cost-effective. There are some that can be accepted. Breakfast is one of the highlights.
The Taj Cormandel was a fantastic hotel and stay for us on our recent trip to Chennai. We were made welcome from the minute we stepped out of the cab. All staff are very helpful and friendly but Amit from the Chipstead deserves a special mention for his outstanding customer service and welcoming manner.
Rooms were large and very comfortable. Housekeeping and services were top notch, plentiful large towels and hot water, plus some housekeeping surprises we enjoyed on our stay.
Breakfasts were buffet style with lots of choice and culinary types, service was very well organised and any special breakfast requests delivered to your table.
Choice of restaurants for having dinner and a lounge for drinks and cocktails.
Swimming pool with outside loungers and fitness room are on the lower ground area of the hotel. Towels provided.
Would recommend a stay here.
Loved the stay. Staff and service are excellent and reliably great. The location is right in the middle of the town in a main thorough fare, in close proximity to the Temples for those who visit on a pilgrimage to Kanchipuram. The access to the location though, as also visibility from the road leaves room for improvement. Food was delicious and great, and the free breakfast had an elaborate big spread. The courtesy of the staff who are always checking up on you and asking you how's your stay and dining experience deserves a special mention. All in all, a great facility to have in Kanchipuram that makes staying there comfortable and worry free.
I didn't have a pleasant experience the moment I stepped in. Took a flight from Dubai and arrived around 10pm. There was an event going on and the whole place was blasted with loud music. As you can see from the photo, it was open concept and music was loud even to 8th floor ! But fortunately, once door closed, it was quiet.
Many areas were lacking but the hotel personnel were very sincere to make amends.
The hotel had many small touches which made my stay comfortable. Overall, it was good stay!
The hotel's location is superb, within walking distance of the LIC metro station and the large shopping mall EA Avenue. The staff provided excellent service, explaining everything clearly and thoroughly. A great bonus for environmentally conscious guests is the reusable glass water bottles provided in the rooms – a commendable effort to reduce plastic waste in the hospitality industry. The hotel's buffet offers a wide variety of dishes and good quality food, ensuring even non-local guests (whose bodies might not be accustomed to Indian cuisine for every meal) can enjoy their dining experience with various cuisines available. Additionally, the hotel's rooftop restaurant boasts a fantastic ambiance and serves a selection of Asian dishes. While some might not be entirely authentic (for instance, the Tom Yum Goong shown in the picture wasn't a perfect balance of sour, spicy, and salty, with the salty flavor being more prominent), I believe these are adjustments made to cater to local preferences, such as increasing the salt content in dishes to compensate for the hot weather and increased perspiration.
Very Good
114 reviews
8.8/10
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9.4/10
Amazing
GGuest UserService was good at the reception.
Facilities are excellent, with everything needed.
Food at breakfast spread was sufficient and satisfying.
The control pad in the room was functioning well. Welcome titbits was a great way to start when I arrived. Coffee maker with pods was easy to operate and enjoyed a nice cup of coffee in the morning! Room was clean and with clean linen.
Bathroom was very clean. Shower pressure and heat was good. Shower gel, shampoo and conditioner was nice.
Newly renovated. Kindly maintain regularly to have the high standards, The Residency Towers!
Had a wonderful stay and a restful sleep throughout the night.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
Jjp68It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.
GGuest UserThe hotel's location is superb, within walking distance of the LIC metro station and the large shopping mall EA Avenue. The staff provided excellent service, explaining everything clearly and thoroughly. A great bonus for environmentally conscious guests is the reusable glass water bottles provided in the rooms – a commendable effort to reduce plastic waste in the hospitality industry. The hotel's buffet offers a wide variety of dishes and good quality food, ensuring even non-local guests (whose bodies might not be accustomed to Indian cuisine for every meal) can enjoy their dining experience with various cuisines available. Additionally, the hotel's rooftop restaurant boasts a fantastic ambiance and serves a selection of Asian dishes. While some might not be entirely authentic (for instance, the Tom Yum Goong shown in the picture wasn't a perfect balance of sour, spicy, and salty, with the salty flavor being more prominent), I believe these are adjustments made to cater to local preferences, such as increasing the salt content in dishes to compensate for the hot weather and increased perspiration.
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
GGuest UserThe hotel is an excellent one. Only downside we found is that the swimming pool was a tad small. We were well taken care of. Look forward to staying there again.
SSawar Mal AgarwalOverall, the hotel is good and the staff are polite and welcoming. The evening 6:30 PM carnatic music combine with fire show was especially beautiful and truly enjoyable.
However, there are a few areas where improvement is needed:
There was no response from the Palace service number. I tried calling 3–4 times on 19th February at around 9:45 AM, but no one answered.
On 20th February at 6:15 AM, I requested a scissor or knife to cut the tag from my dress. No one turned up for about 15 minutes, and I had to change my outfit and leave by 6:32 AM.
The breakfast spread was very vast with a wide variety of options, which was impressive. However, the masala tea was very disappointing. It seemed like masala was simply mixed into regular tea. In India, masala tea is prepared authentically and is refreshing, giving a great start to the day. The taste and preparation could definitely be improved.
Overall, the stay was pleasant, but attention to these details would significantly enhance the guest experience.
Thank you
GGuest UserThe food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel.
The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant.
The music 🎶 in the restaurant is the worst I heard in any hotel in India.
It is two types of music (classical Indian and also western) which are played at the same time!
It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable.
The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there.
The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it).
.
The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's.
Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).
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