The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
Отель достойный и прекрасный аквапарк! Завтрак был включен, за кроватку для ребенка доплатили 100pln. Попахивает стариной, думаю 4 из 5 это достойная оценочка👍🔥
It must be noted that most European hotels don’t provide toothbrushes, shampoo, or slippers in the room anymore. Hotel Krowodrza did provide a 2-in-1 body soap cum shampoo and that was appreciated! The door lock was modern and safe. Staff was also very helpful and friendly! The hotel also provided free water and parking so that was really nice. It’s a few tram stops outside of the city but in a quiet and safe neighbourhood! Would choose to stay here again if I visit Poland for its reasonable pricing and safety.
Достаточно неплохой отель. Понравился ресторан. Мы брали люкс, нас все удовлетворило. Есть проблема в SPA: 1) работает только с 16 вечера.. 2) отель продаёт абонементы для доступа в свой SPA местным «аборигенам», которые живут в соседнем городке. Поэтому вечером людей там очень много, которые не умеют себя нормально вести. Вообщем вы спокойного отдыха в SPA не ждите!
With a stay at Hotel Novum in Niepolomice, you'll be within a 15-minute walk of Niepolomice Castle and Youth Astronomical Observatory. This spa hotel is 9 mi (14.6 km) from Wieliczka Salt Mine and 15.4 mi (24.7 km) from Main Market Square.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Niepolomice? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
Check-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
An amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
Amazing
35 reviews
9.4/10
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