Hotels With Bar in West Yorkshire, United Kingdom

The hotel itself was decent, but the staff were quite poor. Even though there were other rooms available, they deliberately gave me a room at the very end of the hallway. After checking in, I found out the window was broken. I asked to switch rooms, and upon my request, they gave me a room very close to the elevator.

It is indeed a five-star hotel. The room is quite spacious, and the 1.5-meter single bed is comfortable. It would have been even better if the towels weren't a bit old. Also, it was a bit noisy outside at night, and the windows aren't very soundproof.

Good location with a pay on display car park opposite. 10 minutes walk to train station and city centre. Friendly staff and has a bar and offers food. Rooms not massive but big enough and showers are powerful!

The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away. As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries). By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience. The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.

The hotel service is warm and friendly, and the hygiene is clean and tidy. The rooms are cozy and spacious, and the hotel location is excellent. The housekeeping staff are also very kind, and the front desk staff, Ah San, is very enthusiastic. The room prices are also very affordable, offering great value for money! I've had more than just comfortable and pleasant stays; I've also experienced a touch of local life. This is my review of this hotel. Amazing!

The hotel's location is fantastic, right inside the train station, yet the room was surprisingly quiet and peaceful. The bed was also very clean and comfortable. The gentleman at the front desk was incredibly friendly and understanding; he even let me check in at noon when my train arrived. Highly recommend!

The room was a bit small; for a family of three with bunk beds, it was just enough for sleeping but had limited living space. They didn't provide toothbrushes, toothpaste, or slippers, and there was no kettle, though you could get hot water from the front desk. Breakfast offered a good variety and was delicious. Overall, the price was quite affordable, but it fluctuated a lot over a few days.

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.

Have stayed at this hotel a few times now but this stay was exceptional. Courtney on Reception gave us a lovely warm welcome and made sure we had a great room to celebrate my husband's birthday. Great nights sleep. Super quiet and comfy bedding. Shower was simply stunning. We will return in October :)

Great location,very quiet peaceful area beautiful room and very clean I lived it . But my stay would have been better if everything had gone smoothly I Just had a problem with the hotel asking for a deposit and not accepting cash for it , I do understand policies are different but after a 12hour flight plus 3 hour train ride all I needed was to get my room and rest but I had to sit for over 20 plus minutes trying to figure out what to do with my situation.I suggest they should be more accommodating and attentive to different situations and customers circumstances rather than just saying we don’t accept this and not willing to find a solution to help. Later on after about 30 minutes or so a very nice friendly manager came to my rescue and found a solution .which could have been done in the first place than having a customer wait for long because someone else is not willing to budge and understand a situation and find a solution.