Hotels With Pools in Macau, China

The room was excellent: spacious, clean, bright, and very comfortable. The Wi-Fi worked perfectly, and there were no issues with the room itself or the comfort of the stay. However, the level of welcome was completely inconsistent with the hotel's standard and price. First, they required a deposit upon check-in. This seems odd for a hotel of this category, especially since they simply refuse to let you in without one. Second, check-in is only until 3:00 PM. For me, that's quite late—I travel a lot, and at hotels of this caliber, I often find more flexible or early check-in. Overall, the room itself and the accommodations were very good, but the check-in process left a bad impression.

This was my second stay at Studio City Macau. I originally chose it hoping my kids could experience the indoor water park, but due to a packed schedule, we ended up not going and focused mostly on shopping. The hotel's location and amenities are definitely convenient, but the weekend premium is just too high. This time, the Celebrity Tower room cost nearly 2800 RMB. Compared to my previous stay in the Star Tower, I didn't feel any corresponding improvement in service despite the room upgrade. The overall service was quite average, definitely not up to five-star hotel standards. There was no attentive service, not even basic turndown service. It felt very procedural and impersonal. Honestly, if you're just going for the water park, you could totally stay at another hotel with better value for money and just buy individual tickets to the park – it would be more cost-effective. This hotel might be acceptable when prices are under 1000 RMB on weekdays, but paying almost 3000 RMB for one night really isn't worth it; the value for money is pretty low. I made a spontaneous decision when booking because my child had SATs, and there weren't many rooms left even three weeks in advance. If you're taking the SATs at the Escola Kao Yip exam center, I'd recommend New Oriental Landmark Hotel. It's just a short walk through an underpass to the school. I redeemed points and only paid a little over 600 RMB per night, saving more than 500 RMB – excellent value! It's in the old district, so it's not as bustling as hotels in Taipa, but it has King Cafe downstairs, which is perfect for kids rushing to an exam in the morning. Compared to many hotels in tier-3 and tier-4 cities in mainland China, service is becoming increasingly thoughtful and personalized. In contrast, these major five-star hotels in Macau still have a significant gap in service awareness and warmth. My overall experience was mediocre, and I wouldn't particularly recommend it. Just choose according to your needs. I also want to specifically mention the deposit issue. I checked in on March 14th and authorized the deposit via VISA. I've been back in Shanghai for several days now, and the deposit still hasn't been refunded. After inquiring with Ctrip, I was told I'd have to wait a month for it to be returned. This is the slowest deposit refund I've ever experienced in all my hotel stays, both domestically and internationally. Many places no longer even require a deposit, yet this hotel, with a 2800 RMB per night room, still charges a 1000 MOP deposit and has such a slow refund process. It's truly inexplicable and greatly detracts from the overall experience. And speaking of last year, we stayed here in February too, and compared to the New Year decorations last year, that moving red zodiac snake installation was absolutely stunning and created such a great atmosphere, whereas this year it was just a plain white carriage, much more uninspired in design. There was none of the thoughtfulness or highlights of previous years, and the overall impression was significantly worse.

The hotel's environment is fantastic! The sea is right behind it, offering beautiful scenery and fresh air. The room was very comfortable, clean, and tidy. The staff's service attitude was excellent! Everyone was friendly and patiently answered our questions about tourist attractions. It's right next to Fisherman's Wharf and a bus stop, and across from Sands Casino, where you can catch free shuttle buses to downtown attractions and other casinos!

My stay at The Venetian Macao was absolutely beautiful and truly memorable. From the moment we arrived, the staff were friendly, welcoming, and incredibly helpful, which made the whole experience feel smooth and enjoyable. The room was amazing — spacious, comfortable, and elegant, with lovely details that made the stay feel luxurious and relaxing. One of the highlights was the stunning light show, which created such a magical atmosphere and added to the overall experience. The shopping was also incredible, with so many stores, restaurants, and things to see, making it easy to spend hours exploring without getting bored. Traveling to and from the hotel was extremely convenient. The ferry shuttles were easy to find, well organized, and very affordable, which made getting around Macau simple and stress-free. Overall, The Venetian Macao exceeded expectations — a beautiful destination with excellent service, amazing facilities, and a truly enjoyable atmosphere. I would definitely recommend it and would love to stay again.

The YOHO Treasure Island Hotel Macau, which opened in 2023, is a brand-new luxury resort located in the heart of the Macau Peninsula, offering unparalleled scenic views. Its biggest draw is its proximity to Grand Lisboa and Wynn Macau, and its neighbor, the Macau Science Center. Most rooms boast picturesque views of Nam Van Lake and Penha Hill, providing guests with a panoramic vista that encompasses both Macau's historic center and its vibrant modern cityscape. Design-wise, the hotel cleverly blends the adventurous spirit of Treasure Island with Macau's unique Sino-Portuguese cultural heritage. The interiors are exquisitely decorated, creating a luxurious and mysterious atmosphere. Guest rooms are spacious and comfortable, equipped with high-end amenities and smart control systems, ensuring a premium stay. The dining options are equally impressive, featuring a delightful mix of international cuisine and authentic local dishes. However, as a newly opened hotel, some facilities may still be undergoing enhancements. Additionally, given its prime location in a bustling area, traffic around the hotel might be a bit congested during peak hours. Nevertheless, the YOHO Treasure Island Hotel Macau, with its exceptional location, state-of-the-art facilities, and refined service, is undoubtedly an ideal choice for travelers seeking a high-quality Macau experience, especially couples and business professionals.

I recently stayed at the Sofitel Macau at Ponte 16 for a business trip, and I am incredibly disappointed with the lack of transparency regarding their room tiers. I specifically paid a significant premium to book a ”Luxury Room,” expecting a tangible upgrade in space, amenities, or at least a higher standard of decor compared to the entry-level categories. However, after checking into my room and then visiting my colleague’s room—who had booked the ”Superior Room”—I was shocked to find they were virtually identical. The layout, the square footage, the furnishings, and even the bathroom setup were exactly the same. Aside from perhaps being on a slightly different floor, there was absolutely nothing ”Luxury” about my stay that justified the price hike over the Superior room. When you stay at a Accor/Sofitel property, you expect a clear distinction between room classes. Here, it felt like a predatory pricing tactic where the hotel charges more for the exact same product under a different name. The service at the hotel was fine, and the French-meets-Macanese aesthetic is nice, but I cannot overlook the feeling of being overcharged for an ”upgrade” that didn't actually exist. If you are planning to stay here, save your money and just book the Superior Room. Do not fall for the ”Luxury” tier trap—it is a complete waste of money. I won't be returning to this property on my next trip to Macau.

I really loved the blinds! The location is fantastic! My stay in Macau was amazing this time. The hotel is perfectly situated, making it super convenient for getting around and shopping, with plenty of dining options nearby. The room was clean, tidy, and spacious, and the bedding was soft and comfortable, allowing me to sleep soundly until morning. The amenities were complete, and the toiletries were high-quality, showing great attention to detail. The front desk and room service were warm and attentive; check-in and check-out were efficient and quick, and any requests were handled promptly. The overall environment was quiet and elegant, with a wonderful ambiance, and it offered great value for money. Staying here for a trip to Macau felt very reassuring, a perfect experience, highly recommended. I'll definitely stay here again next time! Make sure to book early!

Very perfect stay here. The room is spacious and provide free drinks and completed amenities. The staff is super courtesy. Our room was cleaned twice a day even without request. They refill the coffee and water and other amenities , exchange new slipper for us everyday. Surprisingly the staff help to tie up my messy cable. They provide lavender pillow spray with comfy sleep at night. No any fault i can find here.

This time, I made a last-minute booking at Holiday Inn Macau. During check-in, Mr. Wang at the front desk was professional and efficient. After understanding my situation, he proactively upgraded me to an executive floor suite. He wasn't overtly enthusiastic, but his attention to detail made me feel genuinely valued. It happened to be the fourth day of the ***** New Year, and in the morning, the hotel had a lion dance and a 'God of Wealth' performance. The atmosphere was lively but not chaotic – a nice, ceremonial touch. The executive floor was relatively quiet, making for a comfortable and relaxing stay overall. What truly left an impression on me was what happened afterward. After checking out, I realized I had left my ring in the room, which naturally made me anxious. Upon contacting the hotel, the housekeeping manager quickly helped confirm its location and retrieve it. The entire communication process was efficient, and the sense of reassurance brought by such professionalism was more important than any physical amenity.

So glad I chose to stay at the Grand Emperor Hotel for my second visit! I have to give a special shout-out to the front desk staff who checked me in – the lady was incredibly warm and friendly, and her service attitude was top-notch. The hotel's location is absolutely fantastic; you can walk to all the major attractions. While the room facilities are a bit dated, they are very clean and tidy, which honestly didn't impact my stay at all. Highly recommend!