Spa Hotels in Guangzhou

The hotel is meticulously designed, very new, spotless, and has a very 'presidential' style – absolutely beautiful. The location is excellent, just a 10-minute walk to Zhengjia Plaza, Taikoo Hui, and Tianhuan Plaza, and a 20-minute walk to Canton Tower. They offer a ton of extra services, like garment care and afternoon tea, and the food is delicious. Our butler, Yueyue, was incredibly responsive and handled every request; I highly recommend she gets a promotion! Guangzhou is such a great city to explore.

Visiting Guangzhou's Tianhe district, I stayed at the ECHARM Hotel Zhengjia Plaza & Tiyu Xilu Subway Station branch. The location is truly a major advantage, with convenient subway access and walking distance to Zhengjia Plaza for easy shopping and dining. The room was clean and tidy, not cramped, and the sleeping environment was quiet. The hotel service was quite attentive; communication was smooth when issues arose, and problems were handled promptly. The facilities were well-maintained, meeting all daily living needs. For this price point in the city center, the overall experience was excellent. I recommend it to anyone visiting Guangzhou for shopping and sightseeing.

Convenient transportation and well-equipped hotel facilities. - In the room, there was a noise every half an hour or ten minutes during the day. It wasn't a door closing sound, and I'm not sure where it came from. - Because I arrived late, the front desk gave me a room closest to the elevator, citing no suitable room for my needs. - The late checkout was only until 1 PM, but I understand that it's difficult on weekends when the hotel is busy.

The room was clean and hygienic, and the front desk service was excellent. This Eazied Hotel is basically my first choice every time I come to Guangzhou for a business trip! I originally planned to stay for two days this time, but I didn't realize it was Friday and Saturday. When I wanted to extend my stay, there were no rooms available, and the price had increased significantly, so I had to move to the hotel next door. A bit disappointing!

The rooms were fine, but I have to give a negative review for the concierge service. I was with my child and in a hurry to register my car plate number before heading out. However, the concierge, a man with glasses, was engaging in a lengthy and polite conversation with a foreigner and completely ignored us. Even though I was standing there with my child for several minutes, no one bothered to approach us. I finally had to interrupt their enthusiastic chat to ask if someone else or the check-in desk could register my car plate. I received a cold and quick 'no' – a stark contrast to the warm interaction he had with the foreign guest. After waiting for a long time and seeing no end to their conversation, and with my one-year-old getting restless, I went to the check-in counter to ask if they could help with the car plate. It was then that a nearby check-in staff member took us back to the concierge desk, where someone there *did* register my car plate. I was utterly confused! Turns out, it *was* possible. So, is concierge service only reserved for foreign guests, and we don't even deserve a smile? He knew I had a baby and had been waiting for almost ten minutes, yet he was completely indifferent. This is hard to assess... The hotel facilities and cleanliness were fine. The doorman when we left was very enthusiastic. The breakfast, to be honest, was really just mediocre! The French toast was alright, but the rest was truly unremarkable... especially the waffles, which were hard and unappetizing, and the eggs were very average. Three days, two nights – next time I visit friends in Guangzhou, I definitely won't choose this place again! Though I was happy they upgraded my room type when they saw I had a small baby.

This hotel boasts excellent hardware and facilities, fully meeting five-star standards, and the overall environment has a great feel. However, there are quite a few service details that need improvement during the stay. Here's an objective sharing of my experience: 1. Food deliveries and packages are uniformly placed at the entrance on the first floor, requiring guests to go downstairs to pick them up. There's no robot delivery service, making everyday retrieval a bit inconvenient. 2. The hotel has many floors, and staff share guest elevators. During peak hours, elevator wait times are long, which affects travel efficiency. 3. Room cleaning details were not meticulous enough. There were residual oil stains on the dining table and counter from before, which were not wiped clean, and a small amount of hair and debris on the bed. Later, the room manager sincerely apologized in person and offered fruits and small gifts, showing a very genuine attitude. However, even after the rectification, there were still oversights: the bathrobe and large bath towels were taken by the cleaning staff but not promptly replaced with new ones, indicating untimely replenishment of amenities. 4. There was a minor error in the gender notation on the check-in information displayed on the in-room TV system. Such a small oversight inevitably makes one feel that attention to detail is lacking. 5. The Bluetooth speaker rented via the mini-program had glue marks on its body, low battery, and no accompanying instructions. The daily inspection and maintenance of amenities need to be strengthened. Overall, the hotel has a great foundation in terms of hardware, and the manager's apology and corrective attitude were very sincere. However, there is still significant room for improvement in the service standards and attention to detail of the frontline cleaning staff. I hope that employee training will be enhanced in the future to ensure service details are properly implemented, which I believe will greatly improve the experience.

This hotel, shaped like a cruise ship 🚢, is nestled on Bio-Island, offering a peaceful retreat amidst the hustle and bustle. The rooms are spacious, clean, and bright. The bedding, pillows, and covers were incredibly comfortable. The long, curved balcony is quite unique. The Western restaurant offers a rich breakfast spread, and the room service dishes are also good. The infinity pool on the 18th floor is lovely. The gym on the 17th floor is very spacious and comfortable, with a fantastic view from the glass windows. It's a pet-friendly hotel, with a pet bed, pee pad, and bowls provided in the room. The large lawn on the fifth-floor platform is perfect for dogs 🐶 to run and play. There's also another large lawn behind the hotel on the basement level for dogs 🐶 to run and play. I'm so grateful that pet owners can bring their furry family members to stay here. It would be even better if the restaurant had designated pet-friendly areas for dining. After all, there are no other restaurants or hawker stalls around the hotel. If you don't want to go out, you're limited to the hotel restaurant, but pets aren't allowed inside... This makes dining inconvenient for pet-owning families. While delivery is an option, every place takes a very long time (an hour or more). I'll definitely support and patronize this hotel again given the chance 🌹

The W Hotel Guangzhou offered a fantastic travel experience. The whole place has a cool, dark, trendy vibe with great design. They provided a parking voucher for guests, which was really convenient for self-drivers. Vicky's service was excellent; she asked about my room preferences in advance and arranged everything perfectly.

I had a really great stay at this hotel. The room was very comfortable, clean, and well-maintained. I especially enjoyed the beautiful view of the Canton Tower from my room. Another thing I really appreciated was having a self serving laundry room, which was very convenient during my stay. The breakfast was also very good, with a nice variety of food and good quality. Overall, I was very satisfied with my stay and would definitely recommend this hotel. I give it 5 stars!

The room was great, spacious and bright, and the location was absolutely fantastic – super convenient for food, drinks, and entertainment. The only downside was the air conditioning in the room; it was so noisy, constantly buzzing, which made it hard for my elderly parents to get a good night's sleep. Also, the parking fee was a bit expensive; it would be great if the hotel offered a discounted rate.