Booking online with Trip was simple. The Dorsett have clean rooms and staff are lovely, plus it's attached to the Gold Coast Casino. I was pleasantly surprised that the hotel is equipped for people with disabilities or use a wheelchair. This includes self opening and closing doors, shower and toilet set up with aids that can be pulled out to accommodate needs and there are wheelchair touch buttons for opening the door.
I showered before going out and it flooded the bathroom, luckily there were 2 infloor drains. Within 2 mins or asking for maintenance they had a lovely young man up to fix it, then another minute later housekeeping arrived with fresh towels. The maintenance man also gave me a good rundown and recommendations on the restaurant's at the Casino.
2 negatives -
1st, it is hard to work out where to park as you use the Casino parking, the carpark directs you where to go but there is no clear signage on where the hotel lifts are. I only knew this from a past visit over 2yrs ago. This is something that needs sorting out.
2nd, the entrance address for the hotel foyer is actually on the Casino entry side, so you drive around looking for it. I now know that instead of turning off onto The Darling Ave, as gps instructed, you take the slip road before The Darling Ave exit. This takes you past the residential tower and to the front of the hotel
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
It is the best hotel in Airlie Beach. The scenery is unbeatable, the facilities are good, the hotel story and the founder's development vision and the final implementation effect are all great!
The room is very clean, and the kitchenette has a microwave, which is very convenient. The only thing I can't accept is that the owner is Italian 😅The quilt is a sheet sandwich towel blanket with a few small bumps, but it's still good overall
Hotel near Cairns City,Cairns100% of visitors choose this area
JJ JoanneBaker2025.01.13
The hotel is a good location walking distance to
Bars and restaurants
It is very dated and in need of a revamp old lifts
We got checked in but was disappointed to
Find out that the hotel was under construction and that there was no pool they did provide transport to another hotel but we just went to the public one
Fresh towels were provided daily but the bath had not been cleaned or washed out
The bathroom is small can’t fit two people in at the same time
The rooms are fantastic, giving off a real resort vibe with a huge central swimming pool, complete with a diving area – absolutely perfect for families with kids. There's a Coles supermarket just a 250-meter stroll away, which stays open late, so you can easily grab all your groceries and essentials. Getting to Port of Airlie is a bit of a journey, but thankfully there's a direct shuttle bus right outside the entrance that gets you there in about 17 minutes. The only minor letdown was the air conditioning; even set to 18°C, it didn't feel particularly cold. However, visiting in early September, it was still quite bearable.
Hotel near Cairns City,Cairns100% of visitors choose this area
GGuest User2025.10.22
This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.
Hotel near Cairns City,Cairns100% of visitors choose this area
MMark J G2025.10.07
We loved our stay. The location is great. Walking distance to lots of restaurants, markets and the esplanade. The rooms are spacious with nespresso style coffee machines and various teas complimentary in the room. The TV had lots of free on demand movies too. The breakfast was not included in our stay but we dined once and it was great value for what was on offer. I would recommend it and stay again.
I was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
Such a great hotel, amazing service and all the amenities you need, the room is very spacious and the view is beautiful especially in the evening, very easy to get to the center of Brisbane, would definitely recommend staying here if you are
visiting Brisbane
Hotel near Cairns City,Cairns100% of visitors choose this area
GGuest User2025.01.30
This hotels wins the first place among other hotels on our Cairns trip! Brand new with mazing staff who are always there to make your stay perfect. The hotel has four pools in this nice courtyard area facing the beach, so you can swim with the view. Yet, the pools are not crowded at all. Family pool doesn’t look like, yet it is shallow with sand, little fountains and everyone seemed to have fun in there. Rooms are spacious and the beds are super comfy. Balconies are made for outdoor use with furniture and even night light. The view is worth the price!
Very Good
143 reviews
8.4/10
Price from
IDR 2,658,173
per night
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8.6/10
Very Good
GGuest UserVery convenient location for the hospital & tourist attractions in the city. Great value& breakfast was lovely. Only thing I could fault was parking is off the premises across the busy road.
GGuest UserHad to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds.
The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it.
The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it.
The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee)
I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us.
The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote
The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice.
The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water.
They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.
CChih minWe stayed in the hotel for three days(7/7-7/10). On the first day, no one came to clean the room. We thought we needed to notify the service counter to arrange cleaning. On the second day, we used the ”cleaning notification” button on the phone in the morning, but no one came to clean the next day. On the third day, we reported it to the service counter in the morning, and they said they would arrange for a cleaning staff. As a result, when we returned to the room on the third night, we found that it was still not cleaned (this was the first time we were deceived). So we called the service counter again, hoping that at least they could change the bath towels for us to use. The service counter staff replied that they would ask someone to bring us clean bath towels, but they did not keep their promise in the end. We were deceived again.
TTraceyTBooking online with Trip was simple. The Dorsett have clean rooms and staff are lovely, plus it's attached to the Gold Coast Casino. I was pleasantly surprised that the hotel is equipped for people with disabilities or use a wheelchair. This includes self opening and closing doors, shower and toilet set up with aids that can be pulled out to accommodate needs and there are wheelchair touch buttons for opening the door.
I showered before going out and it flooded the bathroom, luckily there were 2 infloor drains. Within 2 mins or asking for maintenance they had a lovely young man up to fix it, then another minute later housekeeping arrived with fresh towels. The maintenance man also gave me a good rundown and recommendations on the restaurant's at the Casino.
2 negatives -
1st, it is hard to work out where to park as you use the Casino parking, the carpark directs you where to go but there is no clear signage on where the hotel lifts are. I only knew this from a past visit over 2yrs ago. This is something that needs sorting out.
2nd, the entrance address for the hotel foyer is actually on the Casino entry side, so you drive around looking for it. I now know that instead of turning off onto The Darling Ave, as gps instructed, you take the slip road before The Darling Ave exit. This takes you past the residential tower and to the front of the hotel
TTaishanshendiaoxialvHotel location: Super convenient, right outside is George Square and Queen Street. You can even see the clock tower of the square from your room. Truly irreplaceable.
Hardware facilities: The space isn't huge, but the facilities are quite complete. Although it's an old hotel, the cleanliness is still good.
Service: We stayed for 2 nights and noticed there was only one bottle of milk. We told the staff, and they immediately brought a whole pack, which was great.
However, the bathroom fan was broken. We called maintenance, and they came to look at it but couldn't fix it on the spot, saying they'd come back the next afternoon. But when we returned to our room late the next evening, it still wasn't fixed, and we weren't informed why. This needs improvement.
Hotel near Brisbane Central Business District, Brisbane
Price per night from:IDR 1,657,449
7.6/10
Good
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
AAnonymous UserI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
GGuest UserThe hotel is pretty mediocre; both the cleanliness and facilities are quite old and worn. The location is good, but be aware that you have to pay a separate 200 AUD deposit, which is credit card only – no cash accepted. What's more, they take an excessively long time to process the refund after you check out. We stayed on August 8th and 9th, and it's already the 15th, but we still haven't received our deposit refund! This is absolutely unacceptable and incredibly frustrating. Why do they charge such a substantial deposit and then take so long to return it?
TTheobaldThis is a fabulous place to stay. We chose a studio room, with ocean view, and it was really worth it. Although we arrived late, we contacted call staff at the door and they talked us through the check in process. Service was kind and responsive throughout. The only small downside was that the rooms are only serviced once each 8 days. However, when we requested fresh towels they were happy to provide them. The pool complex is lovely - the pool is a little cold for winter, but the spa was comfortable and we really enjoyed the sauna. Breakfast was included, and we had the choice of three cafes in the complex, with delicious food at all three.
We can't wait to return!
GGuest UserWe didn't expect our stay to be in such a wonderful setting. With tennis court, fantastic pools area with gym etc. we were on the 2nd floor with Riverview WOW. THE resort is totally central to all. Also the cost factor unbelievable not your normal Surfer Paradise $$$$$. Totally recommend
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