Hotels With Gym in Pahang, Malaysia

This was our second stay at the hotel, and the experience was just okay. The kids’ pool and city view were nice, but the service was poor. We had a frightening experience when we were stuck in the lift for 25–30 minutes. The lift seems old and not well maintained. I hope the hotel takes this seriously and ensures guest safety so others do not face the same situation. We also requested a small anniversary gesture—a heart towel design on the bed—a week before check-in, but it was not arranged due to a lack of staff. This was disappointing, as the request was made well in advance.

I understand that this is the largest hotel in Kuantan and it is imposing. They decorated enthusiastically for Christmas. The rooms are large enough with clean linens and a firm mattress. The location is great since it's across the road from the largest mall. The coffee lounge was satisfactory. The main problem area was that almost no one spoke basic English well enough to understand simple requests. They try and mean well but only a few could understand what I wanted. This was very frustrating. We stayed in this hotel three years ago as well, and there was not this problem at that time. Also, the safe in our room did not work.

Bangunan sama dgn Swiss-Garden Hotel, setiap bilik akan dapat 1 parking kereta percuma. Check-in sharp jam 3pm, sampai kul 2.30 pun xleh c/in. By 3pm on Wednesday during weekday da ramai yg q utk c/i so klu xnk q pjg sila q by 2.50. Nak cari mkn halal senang, walking distance jer. It a very good place kalau nak stay dgn reasonable price. WiFi memuaskan, TV ada channel, mesin basuh + dryer and 2 room + 2 toilet. Bad thing, kepala terhantuk almari sebab terlalu rendah dan curtain agak menggangu. Sampai berdarah jugak, mgmt kena ltk something. Another thing tiada kiblat utk solat, sila letak.

The stay location was okay, but there were several issues that affected our experience. The lift access card was very insensitive, and we had to ”gosok-gosok” it repeatedly just to get it to work — even the staff acknowledged this workaround. The bathroom flooded whenever we took a shower, and the water heater didn’t work even after leaving it on for over 30 minutes, as instructed. How it affects if bringing kids or elderly. There was no air conditioning, only a fan. Also, the hanging bed lamp kept swinging and hitting the wall when the fan was on, creating an annoying noise. We hope these issues can be improved for future guests.

The Chateau is a family friendly resort, it is also a great place for events like weddings or celebration. When you arrive to the chateau, it feels as if you were in a fairy tale, castle in the woods. The condition and maintenance of the chateau is awesome, very cozy yet grand at the same time. The staff are very friendly and welcoming to their guests, providing top notch service. There are many different locations to explore and activities to do around the facilities, which make the stay a very eye opening and entertaining one. The room was beautiful, interior design to perfection, very comfy and clean, definitely had a good rest. The food provided at the chateau, one mouth watering meal, it definitely satisfied our taste buds. Overall the experience at this hotel was fantastic, one that I would recommend to many. I would definitely come back again in the future.

The hotel was at the peak of Genting Highland, I would say. At first, finding the hotel was quite hard because of the haze. But, then once we arrived at the hotel, especially our room, we were super excited because of the view! The room with mountain view was absolutely gorgeous! And the breakfast that we had the next morning were also good. I love the varieties of the foods. Overall, it was a nice stay and will recommend to others.

We had a great stay at Swiss-Garden Hotel Genting Highlands with our 6 year old. The room was very spacious and super clean, which made travelling as a family much more comfortable. Everything felt well maintained and tidy. The rooftop swimming pool was a lovely bonus — clean, relaxing, and a great spot for our child to enjoy while we took in the views. The hotel had a calm, family-friendly vibe, perfect for a short getaway. Overall, a comfortable and clean hotel that works really well for families with young children. We’d happily stay here again!

Stayed at Club King room facing the sea, beautiful view. Check in was fast and was warmly welcome by reception staff. Enjoyed the club lounge high tea & dinner, special thanks to Hana and her intern for a remarkable service. Recommended resort for healing and even had the opportunity to shoot some faunas. Tasty & varieties of foods served during breakfast.

Most of the thing is good but need to improve as 5 star hotel. Breakfast is ok but don't have so much foods. Cleaness should be better. Overall experience is great. For kids not have enough facilities and game and is a boring place.

Great stay for families. I had a wonderful experience at this hotel. The room was very clean and spacious, providing plenty of comfort for my family. The environment was peaceful and family-friendly, making our stay relaxing and enjoyable. I would definitely recommend this hotel to anyone looking for a comfortable and welcoming place to stay.