GGuest UserVery friendly and helpful :) breakfast was very nice!
Delicious food and great service. Also in room fishing was tasty and nice(see pic below!).
Location wise perfect to walk anywhere around the area(old market) or more vibrant area full of restaurants and cafes.
I was busy so couldn’t enjoy the pool but my mum went and she was very happy.
Only thing missing I would say toiletries products. We only got shower caps.
Cannot wait to be back!
GGuest UserHas a lovely stay, the staff are very friendly and the pool area is beautiful. We had a nice meal in the restaurant also. Would recommend to others.
GGuest UserThe hotel is big and very industrial. Booked a 2 bedroom grand suite. The communal areas are very big and well furnished. The master bedroom is a good size but the 2nd bedroom is very cramped for twin beds. The kitchen is well equipped but as an apartment for 4 only had crockery and glasses for 2.
The area is very grubby as it is in the heart of the car workshops.
The communal areas in the hotel are very grubby and look dirty and rundown except for the reception area.
Would not use again and in my opinion £400 for 2 nights was excessive.
That said the buffet breakfast was exceptionally good.
HHilman91Just right next to Basmane Gar Station. Nearby Agora Open Air Museum and Konak Pier and Clock Tower. Beds were comfortable, water pressure was good with stable hot water. There is a tv but couldn’t get it to the right channel to watch anything as it was in Turkish. No water bottle provided in the room but you can get a drink at the lobby with hot tea and coffee for free as well. Used the laundry service, it was on the very expensive side as they charge by number of clothes. Breakfast was good, very Turkish style. Overall, will come again.
GGuest UserThe Grand Hyatt İzmir İstinyePark is definitely one of the most exceptional hotels in Izmir where you can experience comfort, elegance, and quality service all at once. From the moment you check in, the friendly staff and elegant atmosphere make you feel special. The rooms with Gulf views, modern decor, and impeccable cleanliness are truly impressive. The direct connection to İstinyePark Mall is also a huge advantage. It's a perfect hotel to confidently choose for both business trips and enjoyable vacations in Izmir. It definitely offers an experience you'll want to come back for.
SSayginEverything was perfect. Clean, good location. Helpful staff. Parking is free but might be hard to find open spot in working days since the garage is shared one.
GGuest UserThe room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.
GGuest UserThe hotel was very clean, pleasant, and nice. We were satisfied with the spa facilities. The evening piano show was delightful to listen to. However, we couldn't enjoy the room's view because the windows were dirty from the outside.
Ccandy chuNo elevator, close to the airport, warm welcome electronic screen,
I lived in the parent-child room, one big bed, two small beds, but the parent-child room did not have air conditioning, and the big bed had air conditioning.
The sink is not very convenient,
But the rocking chair is very comfortable!
GGuest UserWe had a wonderful stay at Genesis Hotel. Everything exceeded our expectations. The staff was friendly, professional, and always willing to help.
The room was clean, comfortable, and well-maintained. The entire hotel was spotless, and all facilities were in excellent condition. We also really enjoyed the breakfasts, and the gym was surprisingly well-equipped, making it easy to keep up with our workouts.
Overall, Genesis is a small, cozy, and very well-managed hotel. We would definitely stay here again and can recommend it with complete confidence. 100% recommended.
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