The hotel is quite close to the bus stop, about a 4-minute walk, but there are no convenience stores nearby. If you stay here, you'll need to book the hotel's breakfast or buy breakfast in advance. The facilities are a bit old, and it seems there are no disposable slippers, only geta (wooden clogs). However, the scenery is absolutely beautiful, with a direct view of Mount Fuji, so you can watch the sunrise right from your room in the morning. Overall, I'm quite satisfied.
The hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.
・I think it would be better if they were a little more welcoming and didn't get hung up on appearances.
・The hot water kettle has a Japanese setting, so a foreign tourist who was having trouble using it spoke to me in English and explained how to use it.
・The parking lot should be made a little easier to understand and use.
・I'm glad that my family liked the Japanese-style room, and my child said, ”I want to go to the shrine room again.”
Our stay was fantastic! The hotel's shuttle bus made getting around super convenient, and the staff were incredibly warm, attentive, and had excellent service attitudes. The room was spotless, impeccably clean, and very comfortable. The biggest surprise was being able to see Mount Fuji directly from our room's balcony – the view was absolutely stunning and breathtaking. Breakfast offered a great variety too. The hotel's overall environment was very peaceful, making for a truly relaxing stay. We'd definitely consider coming back here again!
The hotel offers a shuttle service, with pick-ups in the afternoon and drop-offs until around 10 PM. They also provide transportation to Oishi Park; just contact the front desk in advance. This time, I booked a Japanese family room, which was quite spacious with a separate wet and dry area. The beds were already made when I entered. From the room, I could see Mount Fuji in the distance – it was absolutely beautiful to wake up and do my makeup at the table while admiring the view. Both breakfast and dinner were set menus, which was nice. The hotel service was excellent, and there was a Chinese-speaking staff member at the front desk, so language was not an issue at all.
Excellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.
The hotel is clean, the location to get to the hotel is very cool, the bends are great, the service from the hotel staff is also good and friendly, the Onsen is also good ☺️
Resort in Fuyo is located very conveniently and if you get the Mount Fuji view like my room, you’ll wake up with the amazing view! Down side is the lobby and walk way in general smells like cigarettes…
I had an absolutely wonderful experience at this hotel! From the moment I arrived, the friendly and attentive staff made me feel right at home. The modern, thoughtful design of the property creates such a relaxing atmosphere throughout.
The Highlights:
• The Onsen Experience: Having both a private in-room onsen and access to the beautifully maintained private onsen facilities was a true luxury. It made the stay incredibly rejuvenating.
• Dining: The breakfast spread was delicious and offered a great variety to start the day. As a bonus, there is a fantastic Indian restaurant right across the street that serves amazing food—definitely worth a visit!
• Service: The housekeeping was meticulous, ensuring the room was spotless every single day.
Everything about this stay was top-tier. If you are looking for a place with great aesthetics, wonderful service, and a relaxing onsen experience, I highly recommend booking here. I can't wait to back!
The room was spacious, and we had a fantastic view of Mount Fuji right from our window. You could even see Mount Fuji from the breakfast area! Free parking is available for guests, but remember to let the front desk know.
Amazing
1396 reviews
9.4/10
Price from
€66
per night
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9.1/10
Great
Great location! Nice view. Staff are well trained and friendly. Room are wonderful. Highly recommended!
The staff was friendly and helpful. They spoke good English and Mandarin. The room was clean, big, and comfortable, even though it was a bit old. The location was perfect, easy to find with parking, and facing Mt. Fuji, which is why we chose this hotel. I enjoyed my stay and would recommend it to others.
It is a really elegant and well-located hotel. I loved the breakfast which was extremely varied and well catered for. There are 2 onsen, both with a view of FujiSan on the outside. If you don't have a car, there is a free shuttle bus available every day to take you down to the village at various times. You will also be picked up at the bus stop on arrival. Friendly and well mannered person. High-quality service
The room is a comfortable size and offers a lovely view of Mount Fuji from the corner. It is clean and well equipped, with individual air-conditioning in the room. All the staff are friendly and provide excellent service. The hotel also has onsen facilities, including separate male and female as well as private onsen. Parking is available, located a short distance from the hotel.
Considered good for the value as the package come with buffet style breakfast and dinner plus additional service like onsen, free float liquid for dinner, complimentary coffee, drinks, snack, free shuttle bus and library for selected time. Easy to get there by using red line bus just a very short distance of walk. The staffs are friendly and helpful, able to communicate in English. The only con is the building very old, a bit run down, it's time for them to consider refurbishment, but overall it is clean.
The hotel is easily reachable from the station either by feet or using the shuttle provided. It's a bit far from the lake but if you enjoy walking you want have any issue. It was nice to sleep in a traditional room which was well equipped and also comfortable. One thing to take into account: if you book a room with the view of Mount Fuji bear in mind there will be poles blocking the view. Not a big deal but do not expect a clear and unblocked view. Lastly, at the onsen tattoes are not accepted.
The shuttle service ryokan provides after 1430 comes very handy especially with luggages and kids standing in the cold. Saves the hassle of taking the red bus line. Every room has a view of fuji-san which is just amazing. U can catch the breathtaking sunrise and sunset view right in the room. Food is perhaps the other major highlight of staying at ryokans, and the food at Fuji Ginkei are mostly hits. The kaiseki dinner is so satisfying even though they are serving in small portions. And they tasted amazing. The ryokan also included small snacks for guests to enjoy in room with sencha. They even put together a small celebration platter for us! Highly recommended. 🙌🏻
The hotel was fantastic! We can see Mt.Fuji from our window room and also breakfast place - breath-taking view! The staff were very helpful and friendly. Many services provide at the hotel such as free shuttle bus from Kawaguchiko station etc. There was directly walk way to onsen which hotel provided for the guest and the onsen was so good. I enjoyed it! I will come back if I have a chance to go to Fuji. Highly recommend this plac
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