The Reef Hotel Casino Cairns - Handwritten Collection

"Good location, clean room, excellent service, nice stay."

Waters Edge Apartment

"Excellent! The pool is amazing, there are three bedrooms, two bathrooms, and the washer and dryer are very clean. The kids love the pool, but please note that they shouldn't be active after 9 pm as it might disturb the upstairs neighbors."

The Planchonella House - Eco Stay de Luxe

Vision Apartments

"The room is very nice, with a separate laundry room. I am a bit of a germaphobe, so I brought disposable sheets and quilt covers. There is a large balcony with a great view."

Comfort Inn Cairns City

"This accommodation is conveniently located in the heart of Cairns close to the esplanade, the night markets and a huge selection of restaurants. There's a good Thai restaurant onsite as well. Highly recommend."

Park Regis City Quays

"Great value hotel, very clean and tidy with efficient housekeeping. Central location is good, facilities could be a bit better"

Hotel Tropiq

With its laid-back, mid-century tropical design, this boutique hotel features a stunning resort-style pool area that serves as a total oasis for budget-savvy travelers.

The Benson Hotel

"The room was spacious and well-equipped with a microwave, cutlery, and a fridge. It's super close to both the ferry terminal and Cairns train station. There's a breakfast spot right opposite the hotel and a supermarket nearby, perfect for grabbing bread to heat up in the microwave. The front desk staff were really helpful, even assisting us with booking a taxi. The laundry facilities were fantastic, with large washing machines and dryers. Just a heads-up, the hotel doesn't provide slippers or toothbrushes, so remember to bring your own!"

Trinity Links Resort

"We had a wonderful stay, and it all started with Ashley at reception. She was incredibly friendly, professional, and took care of everything for us from the moment we arrived. The rooms were clean and had everything we needed to be comfortable. Anytime we needed anything, Ashley was our go-to and she always made it happen. She really helped make our stay great. Ashley is a great example of excellent customer service, and we truly appreciated everything she did for us."

Palm Royale Cairns

"Amazing stay"

Cairns Southgate Hotel

"If I could give it a zero I would. This hotel is a scam. Please do not stay here. This hotel was booked on my family's behalf in town for a funeral and knowing what I know now I wouldn't let my dogs stay here let alone book and give them money front up. No right-minded person would. My stay at the hotel was extremely disappointing. The rooms and hallways had a strong odor of cigarettes and pot. The bedding was dirty and had no protection and only had sheets on them, and the towels had stains on them. The carpets were stained and sticky, and the bathroom was moldy and had dead insects. It felt like there were permanent residents living in the hotel which didnt feel safe. The room was not in good condition, with damaged and worn furniture adding to the poor ambiance. We found a ladies' handbag in a drawer with personal belongings, which made us question the cleanliness of this room.Other family staying in differnt room had the same issues. After spending less than a minute in the room, we decided not to stay. Unfortunately, reception was closed, and we had to wait until the next day to lodge our complaint with managment. Even then, the after-hours staff could only pass on our concerns, leaving us without any solution at the time and no where to stay. In reading the ACCC regulations our booking falls under a major fault. Despite demanding a refund, we have yet to receive one even after a week of correspondence and both the hotle and Wotif say we are entitled to a refund for our 3 days booking. I have escalated the matter to various consumer protection agencies, including the health department, Consumer Affairs Ombudsman, Fair Trading Office, and our bank. We are even exploring legal options. I refused to let them keep my $371 for a room that was moldy, dirty, and unsafe, especially considering the potential health hazards to my family. For your own safety and comfort, I would advise against staying at this hotel. This place is a SCAM."

Motel Nomad

"Customer service here is the best we’ve had in Australia! All the staff were so friendly and accommodating. When we had an issue with our room, we were switched rooms with no bother at all - which was such a relief. Really reccomend if you’r staying in cairns ! Thank you!"