Intercontinental Hotel & Resorts properties in Cairo

We arrived late at night to check in. We were already so so tired and yet the reception could not find our room for four with two queen beds which we booked, and specified as non smoking. It took him quite a while, only then to announce happily since he could not find our room, he would upgrade us to a suite. When we went up to the suite, we found that it only has one king bed and cannot accommodate our family of four, so we had to ask again to change room. Took about another 20 mins for them to finally find our room, which sadly, was not two queen beds as advertised but only two double beds. Room was also only set up for 3 with 3 sets of towels. Toiletries were also missing as it seems this room really was not prepared and readied. Took a whole hour for all to be ready, and we were so so tired already. Showers were also very low pressure, very contrary to the Intercon brand. Only good thing was the Italian restaurant.

I booked this hotel for my last night as a layover before heading to the airport, and it actually exceeded my expectations. It was super convenient to get to City Stars mall from the hotel. Even though Google Maps said the mall closed at 10 PM, a lot of the restaurants inside stayed open much later, so you can definitely grab a bite to eat there.