"Lovely location, staff & service. An ideal place to come back to after exploring Gilgit. Although the booking side of the process can be improved but this trip to The Serena Gilgit was exceptional. I would always recommend this hotel. Everything was so pleasant, my family of 7 people thoroughly enjoyed our trip, we would have stayed for longer if we had more time."

"The hotel was great and I was very satisfied. I booked this hotel again when I return to Gilgit."

"The room was very clean, the view was great, and the weather was exceptionally comfortable. The hotel service was excellent, and the staff were warm and friendly, making me feel right at home. My stay was very pleasant, and I would definitely choose this hotel again. The hotel bedding was very comfortable, greatly improving my sleep quality. The hotel's decor is unique and full of artistic flair. The hotel's pool has clear water and a beautiful environment, making it a great place to relax. The hotel environment is very quiet, perfect for rest and relaxation. The room had a great view of the beautiful city skyline."

"I assume most tourists stop in Gilgit as an overnight between Skardu or Naraan and Hunza as we did the same twice since the travelling time between the 2 is quite long. Stunning views of the surrounding mountains and Gilgit town, this hotel seems to be an institution in this town with a wedding/conference venue as well. What makes is even more impressive is that they run on Generator power almost continuously which is very expensive. We arrived late after 10pm but they were welcoming and kept the restaurant open for us fully staffed. Food variety was more than adequate and quite tasty (breakfast as well). They also had porters ready to offload our bags and bring to the rooms at that hour, kudos to them. Rooms were perfect and of a good size and lovely beds. The glass lift viewing out on to the atrium is a nice touch. I had hoped to use the sauna/spa but it was closed for maintenance - my only gripe. Behind the Lobby, the hotel leads out onto a terrace with a massive pool and . The front of the hotel has sprawling gardens where you can also relax and take in the views. The hundreds of rose plants were on the verge of blooming, pity we missed it."

"Stayed two non-consecutive nights, in the same room. The hotel looks fairly new and modern. Quiet location. The power is shut off every night at variable times with no warning—this is an issue when you need to recharge your electronics—and is still off if you need to get up early in the morning. Since this is planned, they could at least advise guests at check-in. Spacious, clean room. Well located power sockets, although one of the sockets near the bed didn’t work. Comfortable bed and pillows. Amenities included electric kettle. Shower with hot water and good water pressure, although the shower tray was quite slippery and on the 2nd night the water drained quite slowly. Average wifi. Dining room with great view. Average local breakfast."

"Incredibly welcoming and it felt more like a home than a hotel. Great rooms, beautiful garden and at a very calm location. In the garden filled with cute animals running around we really enjoyed playing cards and having a barbecue with the amazing view of the Gilgit mountains."

"Not worth the money They don’t serve you well Kitchen menu only 3-4 options for dinner Takes hours to process any request Electricity not available for like whole night"