Hangzhou

Hotels near Dingjia Garden, Hangzhou

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Best Hotels near Dingjia Garden

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Caifeng Boutique Hotel (Xihu Ding'an Road Subway Station)
Caifeng Boutique Hotel (Xihu Ding'an Road Subway Station)Caifeng Boutique Hotel (Xihu Ding'an Road Subway Station)
West Lake Scenic Area | 0.13km from Dingjia Garden
The Caifeng Boutique Hotel (Xihu Ding'an Road Subway Station) provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Caifeng Boutique Hotel (Xihu Ding'an Road Subway Station) is a fantastic accommodation choice. The hotel is conveniently located just 2km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. Transportation around the city is also convenient, with Ding'an Road Metro Station within walking distance. The nearby area boasts an abundance of attractions including Southern Song Imperial Street, Hangzhou Confucian Temple and Phoenix Temple. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for groups of friends traveling together.
Excellent
108 review
4.5/5
Price from
$29
per night
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Bokai West Lake Hotel (Hangzhou Hubin)
Bokai West Lake Hotel (Hangzhou Hubin)Bokai West Lake Hotel (Hangzhou Hubin)
West Lake Scenic Area | 0.19km from Dingjia Garden
The Bokai West Lake Hotel (Hangzhou Hubin) is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the Bokai West Lake Hotel (Hangzhou Hubin) is a fantastic accommodation choice. The hotel is conveniently located just 2km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. There is no shortage of things to see in the area, with the Wuliuxiang History Block, Qinghefang Street and Yi Park all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.

PPhillip andre westh 2023.10.07
Incredible location, 1 km from West Lake, 350 meter to Metro line 1, and 1.5 km from Qin something shopping street. Managed to book a Wuzhen your, very helpful and patient when booking it (phone translations). Though tour was only available in Chinese. Was not an issue though, just did not get all the details of the first area for 1 hour. Rest of the time was free time to explore.
Excellent
286 review
4.4/5
Price from
$26
per night
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Orange Hotel (Hangzhou West Lake Hubin Branch)
Orange Hotel (Hangzhou West Lake Hubin Branch)Orange Hotel (Hangzhou West Lake Hubin Branch)
West Lake Scenic Area | 0.2km from Dingjia Garden
Outstanding
421 review
4.8/5
Price from
$35
per night
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Merchant Marco Edgelake Hotel
Merchant Marco Edgelake HotelMerchant Marco Edgelake Hotel
West Lake Scenic Area | 0.32km from Dingjia Garden
Located near West Lake, the Hangzhou Merchant Marco Edgelake Hotel (Hangzhou Makeboluo Binhu Jiudian) is a 10-minute drive from downtown and Hangzhou Chengzhan Railway Station. Rooms ranging from Standard Rooms to lovely Lake-view Standard Rooms, all equipped with international direct-dial telephones, central air conditioners, mini-bars, in-room safes and Wi-Fi Internet access. Western cuisine is offered in the hotel restaurant, and room service is also available. Those with business to conduct can take advantage of conference hall.

GGuest User 2024.05.26
Enjoyed our stay at Merchant Marco Edgelake Hotel (Upgraded to queen room with window). Overall, will recommend the hotel not just as a value stay but a genuine good one. Will come back if I am around. + points: Clean and spacious room, good location (Walkable to Hefang Street, West Lake, 2 metro station, multiple shopping centres with lots of youths), staff friendly (Xiao Yan gave us a free upgrade too and was very helpful), bathtubs present (Surprise for us), all basic amenities within room (Even disinfectant machine present for cups, wifi was stable) - points: Staff may promote west lake tour (Decide with your own discretion), room may be a bit dark, switches are a bit complicated to off Unknown points: Breakfast (Did not buy it)
Outstanding
11643 review
4.7/5
Price from
$28
per night
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Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)
Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)
West Lake Scenic Area | 0.38km from Dingjia Garden
The Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) is one of the newest hotels in Hangzhou, having opened in 2021. The hotel is conveniently located just 1km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The Drum Tower, Chaotian Gate and Wushan Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.

TTom Harris_87 2023.12.26
Hotel located near to metro station. The nearest station is Ding’an station exit gate D. The metro is red color (Line 1) direct line connecting to Hanzgzhou airport. So if you coming from airport no need to the change line. Hotel itself located at city, morning time can walk to Hangzhou museum, along the way many shops around. Western shops eg: macdonald, costa coffee, starbuck. Alot cafe, tea, souvenir shops. Close also morning market called Damanong. Can have breakfast and see the morning market. Use the public bicycle to go there, just use alipay. Distance 1.2km. Near the morning market at the end there is God City Temple for you to visit, can see the whole Hangzhou city from top of the temple. The hotel is clean, have free washing machine and dryer machine. Detergent provided. At the same place there are 2 treadmills provided ( gym quality). Couch provided while you waiting for you laundry. There is also a steam iron provided. Breakfast selection is good with varities of foods like egg fried rice, chicken sausage, ham, beef, eggs, salted eggs, cereal, warm soy milk, milk, bread, butter and strawberries jam. Noodles, congee, fruits, croissant, cupcakes, corn, cookies. There are 2 robots helping to deliver things inside the hotel. If you order food, the robot will send the food to your room. There are also snacks you can buy at the ground floor. For muslim, this hotel located infront of a mosque, there is a Halal restaurant near to the hotel. More halal restaurant across the road near to exit A og Ding’an metro station. I came during Christmas, the hotel give me present for Christmas, when I check out they give me souvenir to me also. Everyday, I was provided with 2 bottles of water and change new set of towel. The water heater, the heater function very well during winter. Im a happy guy during the visit.
Outstanding
5057 review
4.7/5
Price from
$25
per night
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SKYBIRDHOTEL(West Lake)
SKYBIRDHOTEL(West Lake)SKYBIRDHOTEL(West Lake)
West Lake Scenic Area | 0.43km from Dingjia Garden
Outstanding
350 review
4.7/5
Price from
$25
per night
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Hangzhou Qiyue Westlake Songyin Hotel
Hangzhou Qiyue Westlake Songyin HotelHangzhou Qiyue Westlake Songyin Hotel
West Lake Scenic Area | 0.61km from Dingjia Garden
The hotel was under construction. I had to enter through an area that looked like the kitchen. No kind of luggage help provided, and the hotel didn't even tell me about the construction. My AC didn't work. They don't provide me help or a room change (it seems that they expected I sleep in this incredibly hot weather without AC ...). I had to manage all through Trip. And when I woke up, the AC was broken again! Heat air in this city? With this heat and humidity? Incredible ... not the best service at all. The front desk didn't even know what an international visa looks like. I understand you don't speak English (my Chinese is the worst). But if you accept international guests, at least know the basics. It's very frustrating to do others job. And the shower has this disgusting thing. Seriously, very sad experience in Hangzhou 😢😢😢

AAroaSF 2024.08.29
The hotel was under construction. I had to enter through an area that looked like the kitchen. No kind of luggage help provided, and the hotel didn't even tell me about the construction. My AC didn't work. They don't provide me help or a room change (it seems that they expected I sleep in this incredibly hot weather without AC ...). I had to manage all through Trip. And when I woke up, the AC was broken again! Heat air in this city? With this heat and humidity? Incredible ... not the best service at all. The front desk didn't even know what an international visa looks like. I understand you don't speak English (my Chinese is the worst). But if you accept international guests, at least know the basics. It's very frustrating to do others job. And the shower has this disgusting thing. Seriously, very sad experience in Hangzhou 😢😢😢
Outstanding
2370 review
4.7/5
Price from
$45
per night
Check Availability
Jiuqi · Hangzhou Yousu Holiday Apartment
Jiuqi · Hangzhou Yousu Holiday ApartmentJiuqi · Hangzhou Yousu Holiday Apartment
West Lake Scenic Area | 0.71km from Dingjia Garden
The Jiuqi · Hangzhou Yousu Holiday Apartment is one of the newest hotels in Hangzhou, having been renovated in 2021. The hotel is only 3km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. Being just minutes away from Longxiangqiao Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Hangzhou Museum, Hubinlu Walking Street and Southern Song Imperial Street, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Hangzhou hotel provides parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.

MMatthew Benjamin 2024.06.05
i have used this place for a few years now, whenever i come to hangzhou. the reason is, the location is perfect, only a 5 minute ride from west lake. the price is really reasonable and the design of the rooms is both pretty and unique (they also have additional amenities like a washing machine and small kitchen, plus a seating area and fantastic views of the city). but most of all, by far and away the main reason to come is the staff. it doesnt matter what time of day or night, or whatever the problem or request is, they are only to happy to fix it. being a foreigner, communicating online makes it far easier for me and with their help the whole travel experience is smooth, pleasant and comfortable. i really couldn't praise them enough - fantastic!
Excellent
488 review
4.4/5
Price from
$26
per night
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City West Tourist Hotel (West Lake Hubin Branch)
City West Tourist Hotel (West Lake Hubin Branch)City West Tourist Hotel (West Lake Hubin Branch)
West Lake Scenic Area | 1.91km from Dingjia Garden
The location of the hotel is super good and the transportation is very convenient. It is at most 50 meters away from the subway entrance. The room is spacious and bright, the bed is comfortable, and the facilities are new. My two kids love it very much. Especially the Monkey King in various shapes in the hotel, everyone wants to take one home. When I was first making a guide, I noticed the rave reviews of this hotel, so I was looking forward to it even before checking in. As expected, everything I saw was a surprise. The service staff are very professional and friendly, especially Miss Zhou at the front desk. Thank you very much. I got up at 4 a.m. to catch a flight. Thank you very much for your thoughtful preparation of breakfast for our family, and even provided tissues. I, who already like Hangzhou, feel even more moved because of you. Everyone I met in Hangzhou was kind and friendly, even the maintenance man who came over when something went wrong at the hotel made people feel warmer. Because of you, I love Hangzhou even more. Looking forward to meeting you next time.

JJing612 2024.02.23
The location of the hotel is super good and the transportation is very convenient. It is at most 50 meters away from the subway entrance. The room is spacious and bright, the bed is comfortable, and the facilities are new. My two kids love it very much. Especially the Monkey King in various shapes in the hotel, everyone wants to take one home. When I was first making a guide, I noticed the rave reviews of this hotel, so I was looking forward to it even before checking in. As expected, everything I saw was a surprise. The service staff are very professional and friendly, especially Miss Zhou at the front desk. Thank you very much. I got up at 4 a.m. to catch a flight. Thank you very much for your thoughtful preparation of breakfast for our family, and even provided tissues. I, who already like Hangzhou, feel even more moved because of you. Everyone I met in Hangzhou was kind and friendly, even the maintenance man who came over when something went wrong at the hotel made people feel warmer. Because of you, I love Hangzhou even more. Looking forward to meeting you next time.
Outstanding
1184 review
4.8/5
Price from
$77
per night
Check Availability
Xixia Xiaozhu Boutique Hote(Xihu Duanqiao shop))
Xixia Xiaozhu Boutique Hote(Xihu Duanqiao shop))Xixia Xiaozhu Boutique Hote(Xihu Duanqiao shop))
West Lake, Lingyin Temple Scenic Area | 2.2km from Dingjia Garden
The Xixia Xiaozhu Boutique Hote(Xihu Duanqiao shop)) provides a great place for travelers to relax after a busy day. The Xixia Xiaozhu Boutique Hote(Xihu Duanqiao shop)) is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou. Boasting a convenient location, the hotel is just 6km from Hangzhou Railway Station and 31km from Hangzhou Xiaoshan International Airport. In addition, Fengqi Road Metro Station is just a short walk away. This hotel is located near many of Hangzhou's attractions including Bai Causeway, Hangzhou Youth Palace and Wulin Night Fair. In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel offers parking on site. According to our guests, the location of this hotel is one of the best around. This hotel is particularly popular with those traveling with families.

AAnonymous User 2024.09.01
The scenery is very good. It is very close to the West Lake. You can see the Broken Bridge directly from the room. It is very convenient. The lady also planned the itinerary for us. It was recommended that we climb Baoshishan Mountain the next morning to overlook the West Lake and watch the sunrise, and then take the bus directly to Lingyin Temple. It was very convenient and fast. We arrived at Lingyin Temple in 20 minutes.
Excellent
183 review
4.3/5
Price from
$51
per night
Check Availability
See all Hotels near Dingjia Garden

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.7/5
3274 review
Hutchison Hotel (Hangzhou West Lake Hu Bin Nanshan Road Shop)
West Lake Scenic Area, Hangzhou | 0.3KM from Dingjia Garden
"Easy to get around""Friendly front desk staff"
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4.6/5
2703 review
Sofitel Hangzhou West Lake
West Lake Scenic Area, Hangzhou | 0.57KM from Dingjia Garden
"Great location""Delicious breakfast"
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4.8/5
521 review
HomeInn Collection (Hangzhou West Lake Scenic Area NanshanRoad Branch)
West Lake Scenic Area, Hangzhou | 0.39KM from Dingjia Garden
"Convenient location""Classy environment"
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4.7/5
1275 review
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
West Lake Scenic Area, Hangzhou | 0.34KM from Dingjia Garden
"Convenient location""Classy environment"
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4.6/5
355 review
Hanting Hotel (Hangzhou West Lake lake side Wushan Square)
West Lake Scenic Area, Hangzhou | 0.54KM from Dingjia Garden
"Friendly front desk staff""Delicious breakfast"
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4.7/5
950 review
Lvxiao Erqing Hotel (West Lake Hubin Ding'an Road Subway Station)
West Lake Scenic Area, Hangzhou | 0.18KM from Dingjia Garden
"Convenient location""Easy to get around"
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4.8/5
4168 review
Crystal Orange Hotel (Hangzhou West Lake)
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.3KM from Dingjia Garden
"Convenient location""Great amenities"
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4.5/5
1431 review
Home Inn Plus (Hangzhou West Lake lakeside Wushan Plaza Hefang Street store)
West Lake Scenic Area, Hangzhou | 0.71KM from Dingjia Garden
"Convenient location""Easy to get around"
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4.6/5
1458 review
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
West Lake Scenic Area, Hangzhou | 0.6KM from Dingjia Garden
"Friendly front desk staff""Easy to get around"
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4.8/5
362 review
Home Inn Plus (Hangzhou West Lake Lakeside Yongjin Square)
West Lake Scenic Area, Hangzhou | 0.34KM from Dingjia Garden
"Great amenities""Convenient location"
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Latest Reviews for Hangzhou hotels

Read genuine traveler ratings & reviews to find your perfect stay.
4.8/5
Outstanding
GGuest UserLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Savoir Resort
Savoir Resort
Xixi Wetland Park Area, Hangzhou
Price per night from: USD 327
4.8/5
Outstanding
AAnna in ChinaIt was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
West Lake, Lingyin Temple Scenic Area, Hangzhou
Price per night from: USD 130
4.7/5
Outstanding
SSuoluomen77777777This is a very distinctive hotel, the room is very clean, the decoration is very exquisite, the service is very attentive, the room type is very comfortable, the children like it very much, the bed is soft and comfortable, very comfortable, the front hall Xiao Wang Xiao Sun staff are very warm, praise Oh, will come again next time!
Holiday Inn Express Hangzhou Qianjiang Century City
Holiday Inn Express Hangzhou Qianjiang Century City
Olympic Expo/Qianjiang Century City, Hangzhou
Price per night from: USD 43
4.7/5
Outstanding
WWangThe staff are very friendly and very helpful. Very patient and polite we we felt very well taken care of. Even the security guard are very helpful. They give us supper vouchers when we are hungry at 10 pm. Very attentive to every single request or comments we make.  The only thing I hope they can improve is the ceiling can be taller in the room and the toilet can be a bit more quiet. But everything else is good.
Mercure Hotel (Hangzhou West Lake)
Mercure Hotel (Hangzhou West Lake)
West Lake Scenic Area, Hangzhou
Price per night from: USD 46
4.7/5
Outstanding
AAnonymous UserIt was really a surprise. I booked a room in other hotels. As a result, two people came to the hotel temporarily. The hotel was full of rooms. I found a Ningmeng hotel on Trip.com. The price during the Spring Festival is really a good deal. I saw the room and placed an order decisively. Although I stayed for one night in transition, But I was really satisfied, the room and public areas were very clean and the service was very good. Thanks, capital praise!
Lemon Hotel
Lemon Hotel
West Lake Scenic Area, Hangzhou
Price per night from: USD 15
4.7/5
Outstanding
TTeeoteeThe location is superb. It is really closed to the mrt station in Huangzhou. This station is also a Inter-city station that allows you to travel directly to Shanghai. Although not a main station in Huangzhou, but a few trains a day to Shanghai is enough.
Holiday Inn Express Hangzhou West Lake East
Holiday Inn Express Hangzhou West Lake East
Hangzhou Railway Station Area, Hangzhou
Price per night from: USD 42
4.6/5
Outstanding
TTuLovely hotel, located right in front of West Lake main area with the big shopping malls next door. Warm a**osphere and cozy rooms
Grand Hyatt Hangzhou
Grand Hyatt Hangzhou
West Lake Scenic Area, Hangzhou
Price per night from: USD 156
4.5/5
Excellent
MMukulDear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou
Huanglong Sports Centre, Hangzhou
Price per night from: USD 80
4.5/5
Excellent
GGuest UserIt's very close to the subway station, and all the hotel's facilities are on the passing level. It's great that more than 200 hotels in Hangzhou can have this level. There are also restaurants nearby, which is okay as a business hotel.
Jinjiang Inn Select (Hangzhou Binjiang University Town Puyan Metro Station)
Jinjiang Inn Select (Hangzhou Binjiang University Town Puyan Metro Station)
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from: USD 21
4.3/5
Excellent
GGuest UserVery satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.
Golden Citypin Apartment
Golden Citypin Apartment
Hangzhou Railway Station Area, Hangzhou
Price per night from: USD 63

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