Guest User
October 20, 2024
Comparing multiple hotels horizontally, in terms of stay experience, the score can be rated 90. It has a unique geographical location, close to Powerlong Plaza and surrounded by subway stations. It has complete basic facilities and is convenient for travel, dining, etc. The hotel has attentive service and a takeaway robot to deliver meals upstairs. The rooms are spacious and non-smoking, and there is no smoke smell in the room. With Ctrip's benefits, you can check in early and check out until 16:00. Front desk staff Ajie and Qiqi are highly commended for their high service quality.
However, hotels also have some shortcomings that are common in the industry. For example, even with a disposable four-piece set, bedding can still cause itchy skin. It is recommended that hotels equip cleaning staff with vacuum cleaners and mite removers and include their use in employee performance appraisals. Cleaning staff can regularly carry out vacuum cleaner cleaning, mite removal with mite removal equipment, and bedding disinfection and drying. In addition, given that hotel prices are not low, in order to enhance the guest experience, enhance the hotel's high-end feel, and ensure indoor hygiene quality, it is recommended to change shower gel and other shower supplies from large bottles to small disposable refills.
I sincerely hope that Atour Hotel will carefully consider and accept the above suggestions. I would be very grateful if they are accepted.
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