"We had an amazing and relaxing stay! We truly loved it and had a wonderful night surrounded by serene nature. The view was absolutely beautiful — the lake is just right in front of the hotel! The place is spotless and very well maintained. But what truly made our stay special was the incredible staff. A big shoutout to Mr. Ozu, the General Manager, for going the extra mile with his thoughtfulness! When he learned that we were heading to the ropeway the next day (and that there were no bus trips on weekdays), he kindly offered us a ride. He was also genuinely concerned about our hike and overall safety — so heartwarming! Since we didn’t get the dinner package and there was only one restaurant nearby that closed at 4 p.m., we decided to get a takeout for dinner. My friend also asked if there was a nearby café to buy a cake for my birthday, but there wasn’t any. Later that evening, after we came back from the onsen, someone knocked on our door and surprised us with a complimentary cake! They said it was because we didn’t have dinner and they wanted to celebrate my birthday. Awwww! Such a thoughtful and sweet gesture! 🎂💖 In the morning, Mr. Ozu even gave us taxi numbers and the bus schedule for Yumoto Onsen, making sure our travel plans went smoothly. Truly amazing hospitality — we felt so cared for and appreciated throughout our stay! 🌿✨"

"I used it to go to Oze, but it was convenient because there was a pick-up to Hatomachi Pass. The meal was a buffet, but it was delicious. After all, it was very reasonable and good."

"Very worth it, clean"

"It was a nice inn with a nice hot spring. The staff at the inn are very polite and will make you want to come back again. The rooms are also kept clean."

"I used this place because I was going to Oze in the morning. The food was delicious and made with local ingredients, and although it was filling, it was easy to digest. The staff were very friendly and I had a very comfortable stay. I was also happy that I could have coffee. I get cold easily, so I was very grateful that there was a gas heater in the room. It was empty, so I was able to take my time in the hot spring. It's nice that they can store your car while you're in Oze."

"Although it states that meals are not included, both dinner and breakfast are provided. This is a picture of the dinner, which was very generous. The host was also very friendly. The location was right next to the bus station, making it very convenient to board the bus the next morning. However, there are no amenities nearby, so it's recommended to prepare food for the hike and check in at a convenient time."

"The meal was delicious and the customer service was great. Thank you again ‼️"

"The beef stew for dinner was a little sweet for me."

"The hot springs were nice, but the food lacked a homemade feel and I was dissatisfied with the seasoning."