"The hotel is very nice but located 15 minutes from the center with stairs (a tough climb...). It has a clean pool, very pleasant staff, and the best part is the balcony: lovely in the evening with a bit of a breeze, overlooking the pool, playing cards on the balcony, it feels like a real vacation. The location is very quiet, and the restaurant offers reasonable value for money."

"Spacious rooms, good location, varied breakfast options. Perfect for a relaxing getaway."

"DO NOT STAY IN THIS HOTEL! We have just left after three nights in this hotel which was suppose to be a special occasion. On arriving off the ferry in Menaggio with all our suitcases we found that this hotel is located almost half an hour walk up a very steep hill. There was no shuttle provided by the hotel and I emailed them before I arrived asking if they could provide transport from the ferry on arrival but they never replied. There are no taxis or ubers at the dock so we had no choice but to walk, p.s there never is taxis or users available. I cannot stress how aweful the climb up cobbled footpaths in the heat was, we had to carry our suitcases for a stretch of the walk with great difficulty. We were drowned in sweat and very unhappy, even though we consider ourselves relatively fit and it got worse from there. When we arrived, the male hotel receptionist did not care that we had experienced this dreadful climb and offered no aplogies. He said he can organise taxis for guests for a charge of 30 euro cash. This seems to be a little side business in this hotel, by offering no shuttle bus they are cleaning up off their guests getting 30 euros for an 6 min drive, knowing their guests have no other option.DO NOT STAY IN THIS HOTEL WITHOUT A CAR! Also we were then given a room that could not fit our suitcases in, it was so small we had to store our cases in the wardrobe. We paid for a classic double room with a balcony and view of the lake. The view was blocked by a tree and our balcony was right beside the entrance to the hotel on the ground floor so we could not use it for privacy reasons. The shower was so tiny, you could not turn in it and there was no water in the room on arrival. The food was poor especially the evening meals, very poor choice and basic but expensive. We spoke to other guests about these issues and they too could not believe the dIstance up the hill by foot and they complained about their room size to the hotel and ended up having to move three times to different rooms. I cannot stress enough not to spend your special time in Como at this hotel. Pay a little bit more for a better location in a different hotel because this is not a hotel you will feel pampered or well looked after."

"Good location. Cleanliness is average."

"Excellent service!"

"The Location of this hostel is stunning (besides the steps on the way up)! A short work from the town and ferry, we were very pleased! Room was very basic along with the shared bathroom, but couldn’t complain for the price. The staff were amazing, welcoming and caring! We spent a few evenings in the sister hostel round the corner, and the service was incredible! The staff chatted with us, and celebrated a birthday with us too. Would highly recommend this place if you’re okay with basic for a few days!"

"Nice hotel facing the lake. Nice view However the floor is abit noisy when walking on it"

"This hotel was an amazing experience! The location is super convenient with excellent transport links. The room was spacious and bright, and the bedding was soft and comfortable. The front desk staff were warm and attentive, and the breakfast was delicious and varied. Overall, it was clean and hygienic, offering fantastic value for money. I'd definitely love to stay here again!"

"We stayed there for 2 nights with my cousin in a mixed dorm of 8 and it was ok. Very good value for money, very nice view, great breakfast, great dinner, great cocktail / wine :) Maybe missing a small lamp at each bed. The location is very good, ferry in front. Thank you"