"Absolutely brilliant. Nice staff. Friendly place nice restaurant ❤️"

"Very dirty and high price. Reception staffs are rude and non professional. Highly required staff training"

"Amazing experience I had in the royal mark hotel. The staff are amazing always going above and beyond to help me and my friends. Can’t wait to come back and stay here again."

"Amazing place for vacation. One of the best place to visit. Beautiful indoor and outdoor. We get a 5 star hotel service from them. Specially the GM ( Mr Motin Sharkar ) is a good man. He gave us so much facilities. Excellent behavior. Best of luck for them…"

"This is probably the best hotel to stay at in the city of Sylhet! Location is right in the city center and rooms were modern for a comfortable stay. The bellman were also super kind, often hailing me down CNGs to take me around the city, so special shoutout to them for that."

"My family went to dine with the establishment. As they traveled 2 hours to get there. My kids were very hungry at this moment. As we are UK residents and have been there numerous times we chose to dine at this hotel. But when they arrived at the gate, the security asked to order food and pay at the gate? They treating this like my family are some beggars, at this moment felt like they were going to give us food at the gate to eat there too. We were shocked to hear this! What kind of establishment is this? We traveled to some of the finest restaurants around the world and never heard of this kind off services. They call them self 5* really for what. More like visiting a prison. I did send an email and numerous messages to get a full explanation of their policy and this matter how they treated and dealt with my families. But had no replies!! Please avoid at all cost as it’s not worth visiting for the kind of services and treatment you will end up getting. Bad staff & Bad Management."

"Hotel is so nice.Environment is so good inside.Service is good.Need some renovation.Staff are so friendly. & helpfully.Specilly Front Executive Mr. Nazim helps us about hotel & sight seeing information.Best wishes for future Business "

"I stayed for one night in this hotel. Very far from the city, almost in isolated place. Friendly staff, great hospitality to the room. Wow the room is terrible, old bed, very noisy neighborhood, a lot of mosquitoes, T. V. work for 5 minutes only then stops. I called receptionist, 2 person tried to fix it in vain, Wi Fi showing good signal, but unable to see anything. Breakfast was late. Waited 40 minutes after 8:00am and at last it was one piece of barotha (bread) , omelette and lentil soup only. Nice swimming pool and beautiful garden. I can say: everything here was horrible except the nice staff who keep on smiling only."

"The Location of Balishira Resort is perfect, it’s not too far from the railway station and Sreemangal City. The Atmosphere is very nice. The Rooms are clean and there is no kind of noise especially at night it’s very cozy and quiet. The service was also very nice especially the women from the receptionist was so sweet and also the men was very kind. Thank you so much for the experience. It was a great stay for us."