"You can only stay at the pool or with children (they say there are activities for them). We came to go snowboarding and get away from the city. We were choosing from several hotels, but it's a shame we settled on this one. If you drink and don't care about anything in the evening, you might as well go. The restaurant constantly hosts events, so you won't be able to eat there. We asked to be warned about the event so we could take care of dinner. Of course, no one warned us; we found out afterward when we went to dinner. Apparently, they can bring it to your room in 2-3 hours, which is also unclear. We ordered food from delivery, and it arrived in 50 minutes. There are no shops or other things nearby. The room for 9,000 rubles is two-story, cheap, but for that price, of course, it's too cheap. The furniture is old, cracked, and musty. Breakfasts are mediocre: scrambled eggs, tomato, cucumber, bread, Russian cheese, porridge, and yogurt. So, we were getting ready to go to the slide, checking the opening hours, and they said it was a 7-minute walk. In fact, we ended up walking 15 minutes with our boards on the road. And the best part was, we found out right there that the slopes weren't open yet, and it was unclear when or if they would be. The icing on the cake was some local Sabantuy party in the restaurant's second room. Music blared until the early hours, even though the hotel instructions stated no noise after 10:00 PM. When asked, the administrator shrugged and recommended filing a complaint. Thank you so much! The best solution to a problem before bed! It wasn't a vacation, it was a fairy tale. The only plus was the warmth in the room."

"Good hotel, good location."

"I would like to suggest the hotel set up a table and a chair in each room, so that the guest can use computer/laptop in own room instead of go to Common Room (Kitchen)."

"If the receptionist is introverted, he or she can choose not to be a receptionist. Leave it to someone who is suitable for this position. There is no need to occupy the toilet without doing anything. It is not your fault. Everyone has different personalities. This is normal, but you are not suitable for this position. If your service attitude is half as good as the front desk staff at this hotel, I would not write this review (the attitude of the front desk staff at the gym is really a plus). However, the positioning of this hotel is It is just a business hotel. Even if it is the best hotel in the city, the service attitude is not as good as that of Home Inn in China. I recommend this hotel to all friends who come to Murmansk. If you want a better room, you can stay in this hotel. However, if you want better service, I suggest you stay at the Meridian Hotel opposite our hotel. The service attitude is excellent (the room facilities are not as good as this one), or look for other hotels. This hotel costs more than 1,000 yuan per night during peak hours. Poor service attitude and low service efficiency (it took more than an hour to deliver two bottles of water to the room, and I urged them twice). Why bother..."

"They arranged the room by roadside for me. Since the hotel is located just by the road and my room iwas on the 2nd floor, the room was very noisy. If you want to stay at this hotel, you have to require to stay at the opposite side to the road."

"It's honestly a bit of a mixed bag. I booked a double room, but to my surprise, a double room doesn't mean twin beds!!! And the room itself was just like a hotel room. The staff were also very cold. Accommodation in Moore is really difficult… hard to describe. There is a supermarket across from the hotel, which is relatively convenient. The lobby has coffee and a microwave."

"It's great, the ski accommodation is very convenient."

"Overall, the cabin was beautiful. However, the female receptionist was incredibly rude and had a terrible attitude. Our card wouldn't open the door at all, even after we filmed it, she kept telling us it could be opened with a key… I really wanted to yell at her. Later, a male receptionist was assigned to us, and he was much nicer and gave us a different card. Most importantly, they gave us a room that was incredibly far away, and it felt like it had been renovated; the formaldehyde smell was overwhelming…"

"Service was very satisfying."