109 Reviews
The Dominick Hotel
SoHo New York|0.59km from Our Lady of Pompeii Church
Pros: The hotel is in a good location it is right next to SoHo. The rooms are spacious and the bathrooms are huge compared to most in the city. Cons: I had to switch rooms - in the first room the deadbolt lock didn’t work as it was misaligned. I will admit the switching of rooms was very easy after maintenance said it couldn’t be fixed. It was just a little bit annoying since it was late. The second room had stains on the floor - not a huge deal, but it would have been nice if the carpet was deep cleaned. My main con at this hotel was the elevators. One of the elevators was sat at the lobby floor with the doors open so I went to walk. When walking in it the doors shut on me. They hit off my shoulders and hit my hand hurting me. I was initially in shock and felt like I was going to cry. Then I realized my thumb was in a lot of pain. Surely, no elevator should do this? Especially not a guest elevator! I took advil for the pain and went down to the reception and asked for ice. They were initially more interested in logging it for their record than getting me ice. No one asked if I was okay. At check out the lady just printed my invoice off she didn’t ask if I’d had a nice stay or mention the incident either. My thumb still has a lump on it that hurts if touched/ knocked and I now hate going in elevators!! I would maybe stay here in the future. However, I felt the situation wasn’t handled amazingly.
Very Good
143 Reviews