"Peaceful location right beside the river. Lots of facilities including a bowling alley (you get 1 game per person as part of your stay per night). Hotel is huge and the lobby is really nice with a river on one side. A bit confusing to navigate the hotel for the various onsens as both wings are not aligned in terms of floors. Food - at first glance the buffet looks impressive but they do need to invest more on the beef (ie. rather tough!) and the sashimi (small portion of thin slices of one type of fish). Breakfast was actually quite good though. Lots of parking around the hotel."

"It's a great place for a rental car trip, but the staff were all incredibly friendly. The food was also satisfying, and I had a wonderful time."

"The room was very clean and stylish. The service was very friendly. The bad thing was that there was no breakfast or dinner available, even for money. Luckily there was a restaurant on the other side of the river where you could get food in the evening. Really good onsen. The best sauna I have been to in Japan."

"i really enjoyed staying here all staffs were helpful , i wanna be back again."

"It may be because I visited Tsuetate during a quiet time, but it felt like a very quiet rural village, and there was a unique landscape that is hard to see in Korea. The accommodation is located near the Tsuetate bus stop, so it is easily accessible, and the staff greeted me kindly when I entered the lobby, which was nice. In terms of facilities, it is not a modern building, so there is a bit of draft, but you can maintain an appropriate temperature in the room by using a heater. However, since the heater is dry, please use a large bath towel or something similar to adjust the humidity in the room. There is only a small sink on the balcony(?) side of the room, and there are two public bathrooms in the hallway outside the room. If there are many people staying at the accommodation or if you want to use the bathroom at dawn, it may be a bit inconvenient. Since the hot spring was my goal, I was very satisfied with the hot spring. The locations of the men's and women's baths change once a day, so try using all the facilities. Bathing time is also provided generously, so please choose the right time to use it, and when moving to the open-air bath, a towel is a must~^^;; The quality and taste of the dinner and breakfast provided by the accommodation are very good, so I recommend you try them. (Meals are served in a separate place) If you happen to come back for another trip, I think it is a place worth visiting again."

"Thank you for your attentive hospitality. The room was clean, comfortable, and had a fantastic view. The staff were friendly and courteous, and every detail from check-in to check-out was thoughtful and considerate, making me feel very welcome. It was definitely a memorable and perfect stay! Wow, it's Michelin 2-star food! Amazing!"

"It was clean and friendly, so I had a pleasant trip."

"It was not easy to get there because it was located somewhere in the mountains of Mt. Aso, but the sky at night was full of stars and it was so nice. The owner couple welcomed us very kindly and we were with our baby, so there was no major inconvenience."

"It was wonderful experience for onzen with friends at Ryokan Hakusuiso!"