Gjilani Premium Hotel ★★★★

"My stay was marked by difficulties and inconsistencies from the moment I arrived, when my client's reservation couldn't be found. It took me about 40 minutes to realize the reservation actually existed, and another 30 to get my passport returned, since the hotel retains the document until checkout, but not mine. My client then made a second mistake by choosing half-board, which meant that on Monday evening, for dinner, I was fortunate enough to enjoy a buffet whose main courses were soup—and, wait for it, chicken wings. On Tuesday, dinner was served, and I enjoyed soup and grilled chicken breast. Finally, on Wednesday, another buffet with pasta with cream and ham, and guess what... chicken legs. In three days, I was fortunate enough to try every cut available. Now, let's move on to the room; I was given one on the seventh and top floor, which doesn't have an elevator, but no big deal, I thought; it goes all the way to the sixth. It's a shame that the one that goes to the sixth floor has been out of order on more than one occasion, and the other goes all the way to the fourth. In the room, the usual leaflet with rules, penalties for losing the key, and other things, including the requirement for a staff inspection before leaving the hotel and receiving the document. Breakfast is from 7:30 to 9:00: I go to breakfast at 7:31 since a driver would pick me up later, and I'm told that breakfast is from 8:00 onwards. I point out that the room has something else written on it, and breakfast is served in about ten minutes. In three days, the room has never been made up; no one has come in to change towels (which, as stated, is done daily), to do a little cleaning or check if soap, shampoo, or toilet paper needs replenishing, perhaps because, without a roll holder, they wouldn't know where to put it. There's a desk opposite the bed where you can put your laptop, but if you want to charge it, the only available outlet is behind the refrigerator, which you'll have to remove from the cabinet to plug it in. I feel sorry for the staff, who, except for the person I checked in with, were helpful and empathetic, but I don't think I'll be staying here again."

Great White Hotel

"I asked about rooms with a view of the sea and they told me that there are none, there are only rooms with a view of nowhere. After a day, they posted a video of the room with a sea view on social media. So be careful, they are interested you to pay for the room that no one pays for and reserving the room with a sea view for clients who you think are of the highest rank. They don't deserve the money, garbage. ****** and prejudiced"

Hotel Liss ★★★★

"Our stay here was delightful . The staff was behind friendly and went above and beyond to insure we had a fabulous time . Hotel was exceptionally clean . Beds extremely comfort , breakfast was delicious , free parking We will definitely stay here again , and highly recommended it to friends Thank you all for fabulous stay !!!"

Lahuta e Vjeter Agroturizem ★★★

Hotel Chicago ★★★★

"The hotel is clearly a little older and the air-conditioning was not yet to make me sleep bad. Also bad water pressure and no hot water (a little bit tight) and it smells a little muffy. The breakfast is extremely wide, really 5 times as much as I would normally eat myself. But the other options in the city are certainly not better so this hotel would be recommended due to the super nice staff and extensive breakfast."

Hotel Arifi ★★★

"As a family, given rooms on different floors. Dirty bathroom. TV not working. Lightning poor.- can’t see mirror or to read in bed. Heating/air-conditioning not working. In the morning no hot water and later no water at all to wash hands after going to the toilet. Reception girl nice and helpful. Food freezing cold. No labels to say what was vegetarian, vegan or had allergens in it. Charged extra for a drink despite challenging the staff member on this. Hotel is split between two separate buildings, one with an elevator and one where you had to ask for help with luggage upstairs. Breakfast food freezing and nothing for vegans including no fruit or plant milk"

Hotel Mozart ★★★★

"Good service and clean room. Breakfast buffet make this even better. Nice location with a lot of restaurants around and near the international bus point."

NÓS Luxury Rooms ★★★★

"Great location, clean and comfortable rooms, and a very helpful host. Everything was well organized, and the service was excellent. Highly recommended!"

Hotel Triumf Shengjin ★★★★

"Bad experience with bedbugs. I strongly advise against the Hotel Triumf. During our stay, we encountered a bedbug infestation in our room. Upon arrival, the room seemed clean, but once night fell, bedbugs began to appear, including on my children's bed. I took a video of the bugs and showed it to the hotel manager, who insisted that they were just mosquitoes and that their presence was due to the fact that we had eaten in the room, which is inaccurate. Despite the clear video evidence of the infestation, the manager refused to accept the situation and remained defensive. After a long discussion, he decided to refund us, but also demanded that we leave the hotel at 1:30 a.m., along with our three children. We were forced to leave in the middle of the night, which was very uncomfortable and stressful. This experience was extremely unpleasant, and the lack of responsiveness and professionalism from management is alarming. I strongly recommend avoiding this hotel, as it appears unwilling to take responsibility for cleanliness and customer service. As travelers, we need to be aware of these potential issues."