"We arrived to our destination and went up to the room. We noticed very quickly that the whole Hostel was very outdated. I stayed in this place many years ago and liked it, so I wanted to go back. The worst decision ever. The whole floor was full of black long hair in the whole room, the bathroom and inside the bathtub. I send immediately a message to the person that send us the instruction for check in and told them what happened. No answer. We went outside to have lunch and after a while I called and told them what happened and he said that the cleaning lady wasn't there anymore, but he could clean it. I said yes of course, but we are not in, so he can go ahead and clean it. I wouldn't go all the way back and wait for an hour for him to clean the place. I assume that have an extra key for those circumstances. He told me we had to be there, so we agreed that the next day he would return me some money for the inconveniences caused. After a week I called to ask about the return and they are telling me that I should have cancelled the booking to get a return. I am in shock how people can have a working Hotel, treating their clients like that. PLEASE DONT GO THERE, THE PLACE IS OLD, DIRTY AND THEY TREAT THEIR CLIENTS VERY BADLY. There are so many nice places in Tarifa to choose from."

"Fantastic summer vacation!! We booked 7 nights Level villa and we loved the Level services, particularly the breakfast, lounge, afternoon cocktails and also the Level pool. Absolutely worth the extra cost for the Level. The lounge was perfect for us to play cards, have a drink and get out of the sun. The Level staff are also super helpful. One of the ladies (can’t remember her name) helped with booking our lunch at the beach restaurant and at Vambu (next door) which we would highly recommend. She also asked our feedback after our lunches.. which was very thoughtful. The Level villa was also perfect for us. I was with my 2x teenage kids and the villa was just the right size (with sofa bed). I also appreciated the garden sofa bed and lounge to relax in the afternoons. Even though our villa (818) was directly in front of the main pool, it was not noisy and we enjoyed being “in amongst it” while maintaining our own space and privacy. The beach is really nice, the water is clear and lots of fish to see. It’s also worth heading into Zahara village to try some of the restaurants and wander the shops. There is a hotel shuttle in/out of the village otherwise taxis are easy enough to call and book if you’re not rushing. We also enjoyed the evening entertainment program - especially the Saturday night party. Nice to see families and guests all ages enjoying themselves. I read some other reviewers had complaints about paying for water (as a Level guest) - in my view, this is not as an issue at all. The housekeeping staff provide water bottles in the evenings, there is also water at the Level pool as well as the lounge all throughout the day. At dinner, my kids just asked for tap water which the staff were more than happy to provide. My kids mentioned that the only improvement area is for more variety at the dinner buffet. For me, I enjoyed the variety from the grill section. Overall, a fantastic summer vacation. We would love to visit again. Thank you Melia Zahara team and all the best for the rest of the season."

"This hotel is very convenient to go to Morocco by boat and buy ferry tickets. There are many beautiful places nearby. There are many small shops. This hotel waiter is very friendly. There is hot water supply in the room. There is a place to rest. There is a sofa chair. The price is affordable. It is worth living here."

"The location of the hotel is very good, there is no elevator, there is some inconvenience to carry the luggage up and down, but everything else is fine, it is not too much to stay for one night. There is no thick quilt, which is not enough for winter."

"This site is highly recommended. A place where the food is exceptional, the customer service is very good and the rooms are very comfortable and quiet. Just to improve the mattresses. But everything else out of 10"

"Nice hotel outside of Tarifa. Decent sized rooms and nice breakfast. Outdoor pool was closed in the off season. Helpful front desk and free street parking outside."

"Beautiful hotel, excellent location & very friendly staff."

"The place has a magical atmosphere! The garden feels like a paradise in a sunny day! The room was very confy with a high level of cleanliness and both beds were well prepared. The distance to the beach and to downtown is short with a rented car. The service was good although only available in Spanish. The overall experience was excellent, so we will return!!! We definetly recommend it and we feel deeply grateful ^^"

"Spent one night here. The single room was unfortunately very small and claustrophobic. Thin walls, so you could hear your neighbour on his speaker phone until late at night. No chair in room nor bedside drawers. It was on street level so couldn't really see much. I would suggest it's overpriced and definitely a hostel, not a hotel. That said it was clean and the manager was pleasant and informative re. the ferry to Tangier. Very few restaurants open in Tarifa when I was there."