Zhefei Hotel (Tianjin Huayuan Branch)

1. The room is not clean and smells of urine. Please change the room. 2. Poor front desk service Room arrangements and deceptive behavior: I told you three times in advance that I had booked two rooms next to each other. I called in the morning and said once that I would check in at 10 a.m. and once that I had to change rooms because of the smell. A total of three times, a male waiter at the front desk agreed. They were queued together and the two rooms were upgraded due to the smell. When we came to check in for the second room in the evening, we were told that there was no room and we couldn't be queued together. What's even more ridiculous is that the two rooms are obviously different and the area is much different. They say that one room of seven or eight square meters has a recliner and one room does not have a recliner. They are definitely not the same room type. The front desk also said that they live in the same room type and have been upgraded. It was agreed that the upgraded room types will be arranged together. It is simply treating consumers as ***. The second room was occupied by a room that smelled like urine in the morning. It was ridiculous. 3. There are few breakfast varieties, the taste is unpleasant, and the replenishment is slow. Moreover, the coffee in the coffee-themed James Coffetel hotel is not freshly ground but brewed instant coffee. I don’t know what it means. Has the quality control of the James Caffe brand been reduced now?

During my stay in the hotel, the front desk helped to upgrade the room for free. The room was much larger and very comfortable. The bed was soft and comfortable. The decoration was simple but romantic and emotional. The hotel lobby also looked very high-end and classy. The service staff It’s also great. I highly recommend this hotel! ! !

I was on a business trip in Beijing last year and stayed at James Coffetel for the first time. I felt it was very good, with complete facilities and cleanliness. Before coming to Tianjin this time, I saw this hotel on Ctrip and booked it immediately. The hotel I stayed in was just opened. The whole stay experience was very good. My children also liked it very much. I said that I would stay at James Coffetel next time I come to Tianjin.

前台服務人員態度非常好，非常細心，我帶着長者入住前台主動問我們需不需要兩張卡，服務態度非常好，客房非常乾淨，客房的阿姨們也非常熱情，我不小心把可樂撒在地上了，阿姨非常熱情的幫忙處理還還給換了新的拖鞋，總體體驗感非常不錯，值得推薦，服務態度沒得説，非常棒！

房間很大，乾濕分離，入住體驗舒適，酒店設施齊全，環境乾淨整潔，前台服務人員熱情、專業，是我住過的喆啡酒店最滿意的一次，下次來天津還會選擇來這家酒店，免費停車位很不錯哦。