Best Hotels in Weybridge

I have been staying here for over 3 weeks with work and I couldn't be happier with the staff, they are helpful, Friendly and attentive. Fiona and Sammy deserve recognition from a truly amazing team. The rooms are are spacious and equipped with all you need, any further requests will be happily addressed by the staff.

The hotel location is very good, in the center of the town, there is a station and a supermarket downstairs, about six minutes walk from the train station. The room was clean, the double bed was small. There is a kettle in the room, but no hair dryer, no hair dryer, no hair dryer (> ﹏ <). I was out of luck. The bathroom door was broken. I almost shut myself in and couldn't get out. Fortunately, my mother rescued me (´; ︵; `)

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.

The first time we ever had a short break away here was in 2012 and it was amazing. On arrival, we were checked in by a person who gave us wristbands and told us everything we needed to know about early park access, breakfast check in, times, and everything you needed to know. We also had access to the walk around the zebra and giraffe (and the other animals) enclosures after the park had closed. Which was amazing. This time around it was completely different. We had to check ourselves in, which also cost an additional £15 for room keys. (which you do have back once you check out) No one behind the counter had informed us that some things had changed, so we went about things like it was back in 2012. On the second day, the day we were supposed to be granted 1 hour early in the park the early access gate was closed and locked. We decided to try the main entrance and after fighting our way to the front of the main entrance and trying to explain to staff that our entrance was closed, we still had to argue with one of the staff members to gain access. By the time we got to someone who was willing to let us in they were letting the public in anyway. So we lost our early access. The park was amazing the staff there were lovely and the rides were great and we really did have a cracking day. At the end of the day when the park had closed, we decided to go back to the hotel and change so we could enjoy the walk among the zebras and other animals. But again, the gate was closed and locked. I went to ask a member of staff on the main desk what was going on and why the gate was locked both times we attempted to use it and was informed that they don't allow hotel guests to have that privilege anymore. I was very disheartened by all this and this probably could have been avoided if we were informed during check in like we were in 2012. I get that it may be easier for some people but why am I doing hotel receptions jobs for them by checking us all in and trying to scramble the Internet and my email inbox to try and find out information. Everything else is fantastic and I really do love this place. They just need to make more effort to inform people about their stay and not just lump us with 100's of emails and expect us to go through them all for one tiny piece of information they could have easily told us in person.

Roshan is dedicated to providing exemplary customer service, characterized by attentiveness, efficiency, and professionalism. From addressing inquiries to resolving issues, their team demonstrates a commitment to customer satisfaction. Representatives are knowledgeable, patient, and courteous, ensuring that each interaction leaves customers feeling valued and heard. Whether it's assisting with account management, technical support, or billing inquiries, Roshan prioritizes responsiveness and accuracy. Their customer service channels, including phone support, live chat, and email correspondence, are easily accessible and user-friendly. Additionally, Roshan values feedback, actively seeking input to enhance their service delivery and address areas for improvement. With a focus on building long-term relationships and fostering trust, Roshan consistently exceeds expectations, earning recognition for excellence in customer care within the telecommunications industry.

Stop at Travelodge Sunbury M3 to discover the wonders of Shepperton. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Daily housekeeping, 24-hour front desk, car park, pets allowed, 24-hour check-in are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, towels, smoking policy – non-smoking available, heating, internet access – wireless (charges apply). The property offers various recreational opportunities. Convenience and comfort make Travelodge Sunbury M3 the perfect choice for your stay in Shepperton.

Absolutely thrilled with my experience at the Moxy London Heathrow airport hotel! The amenities provided were nothing short of fantastic – from the well-appointed rooms to the thoughtful extras, they truly went above and beyond. The vibrant and lively atmosphere, set by the great music throughout the hotel, added a unique and enjoyable touch to my stay. However, what truly set this experience apart was the exceptional staff. Their friendliness and attentiveness made me feel genuinely welcomed. They were not only helpful but also seemed genuinely passionate about ensuring guests have a memorable stay. Kudos to the team for creating a positive and engaging environment. Overall, my time at Moxy London Heathrow was nothing short of delightful. If you're looking for a hotel that combines great amenities, fantastic music, and a staff that goes the extra mile, this is the place to be! 🌟