"Hotel is quite new and spacious room for good rest. All the basic amenities is provided and aircon work well. Opposite was KFC and some local eatery so quite convenience for anytime need. We most of time using Grab hauling service when go out and come back. Satisfy to the stay. Thank you."

"With a price of 175 thousand, you could say it's quite clean & comfortable. (+) - Friendly service - AC works - Get 2 mineral waters - Soap + Shampoo (*Without toothbrush & toothpaste) - Downstairs there is a small shop, so you can buy what you need there, at affordable prices (the same as grocery stores in general) which is very helpful (-) - TV only 1 channel - Warm water sometimes works, sometimes doesn't (even if it works, it's only warm to cold, can't be fully warm) Recommend? Maybe Yes!"

"It was raining when we arrived, and the area in front of the lobby was a bit muddy. When we got to the room, we found a leak. The front desk immediately sent someone to clean it up. We had an early check-in because we needed to freshen up before heading to the hospital. When we were about to leave, the receptionist informed us that our room would be moved to one without a leak. We were on the 17th floor and got moved to the 11th, with the same room size and facilities. Their service was quick and very friendly. The facilities are comprehensive, making it feel more like an apartment than a hotel. The breakfast was all delicious, with a full range of menu options from traditional to modern dishes. The view from the rooftop pool was great, and there's also a kids' playground. What the kids loved most were the room facilities and the breakfast."

"Best price for 4 stars hotel in surabaya. Its in the middle of city, near foodcourt. Very comfortable"

"enough, great experience, comfort, clean, great hospitality"

"Very outdated hotel. Very old needs to renovate to keep up with std. Room were big. But some repair needs to be done. Wifi is weak and dropping sometimes. Very close to zoo Surubaya."

"Friendly service, only minus get a room with no window."

"Amazing place to stay in ere. Great, and i really happy to stay in here"

"Everyting is basic and nothing special from this hotel."