Aparthotel Cristina

"This was a very nice hotel, the location is perfect in town with easy walking distance to everywhere in town. The staff is great and very helpful. And the breakfast is excellent. An our room was very clean, and spacious just like the pictures. The AC in the room worked perfectly."

Hotel Dwór Karolówka

Helan Family & Spa

"I really enjoyed my stay at Willa Helan. The hotel is unique with plenty of character, it is decorated traditionally. The rooms are also traditional with their decor and furniture which is nice as you feel somewhere different, unlike chains where every hotel looks the same wherever you are in the world. The booked a single room and I found the bed to be comfortable. My only negative was the room was too hot for me even with the autumn temperatures of October, although this could be a how the Polish prefer their room temperatures to be as I found it to be very hot on the overnight sleeper train also. I opened the window for the duration which did help somewhat. The location is convenient as the centre is easily accessible by a bus which is frequent and operates late into the evening, the area surrounding the hotel is peaceful and pretty and there’s the benefit of of a few restaurants and shops within a 5 minute walk of the hotel. The facilities are excellent, the spa has multiple saunas as well as a steam room whilst the pool also comes with a large jacuzzi. The staff were very friendly and helpful, they all spoke very good English so communication was never an issues. The breakfast which was included with my booking was delicious and the buffet was plentiful. As a vegetarian I could always create a plateful of food. I especially enjoyed how they use local produce such as the mountain cheeses. I would definitely stay again in the future. Thanks for enjoyable stay Willa Helan!"

Hotel Wersal

"Great stay at the Hotel Wersal, an annexe of The Hotel Bachleda Zakapone. Although our room at the Wersal was basic it was comfortable and clean. Would recommend for a short stay especially as the facilities of the adjoining Hotel Bachleda offer 5 star luxury. Breakfast is in the restaurant of the Bachleda and superb. Location is fantastic..5 minute walk to Krupowki street, yes it's touristy but filled with Polish charm: old meets modern. Great base for exploring Tatras and highly recommend Chocolowskie Thermal baths. Wonderful experience and efficiently run with helpful and pleasant staff."

Willa Excelsior

"a very good location, close to city and beautiful view!"

Geovita Zakopane

"It’s a really great place to stay. It takes approximately 15 minutes to the bus station by foot. The facilities are cool. I had a quite spacious room with spectacular view on the mountains. Breakfast is with good selection and food is yummy. The only disadvantage is for three day stay the room wasn’t cleaned and a trash bean wasn’t cleaned either. Nevertheless I liked staying there and I would exactly recommend this place."

Willa GALANTÓWKA

Owce Dwie

Hotel Foluszowy Potok

"- no towels replacement during 3 nights of stay. We let the towels on the floor every day for replacement, we found the same towels hanging on the towels support after returning to the room. Towels were more beige than white - balcony door couldn’t be closed properly, we couldn’t rest properly because it was a continuous noise coming from the street where cars where crossing by - we asked for double bed, we received 1 bed but with 2 mattress, big space between them - We selected on booking to pay on property, when we arrived and the receptionist told us that we can’t pay because it’s already paid. They charged from my credit card, but on booking reservation it was crystal clear that we asked to pay on property. They told me that it’s a miss understanding between them and booking, but they charged 11.05% more via credit card, some kind of commission ( nobody explained us what was that ) - they have a small parking place - at check in they asked us to pay the city tax. We asked to pay it by card, they denied it. We’ve been told to pay cash. We didn’t received any receipt for those money …. - we asked before we arrived at the hotel for parking reservation but we’ve been told that we don’t have place to park on site, but it’s a parking place 100 m far away from hotel. It was 500 m in real. When we arrived and tried to asked them help for find a parking place, nobody lead us. - in one day of stay, my wife enter in the parking place in order to get my daughter in the bed because she was sleeping, the receptionist yelled at her to get out the parking place, even she was carrying my sleeping daughter and there were free parking slots at that time - On the breakfast kids didn’t eat anything and they took out of the restaurant 1 mini croissant =＞ the stuff charged us for 1 extra breakfast because of that"