Hotels With Wifi in Brunei-Muara, Brunei Darussalam

Lobby - Check in was pleasant, lift lobby is quick and air conditioned. The room level had AC too. Room - clean, very cold (I like) and the bed and pillows were comfy. The floor had some torn floor furnishings which ruins the aesthetic but otherwise, its fine. Food - Breakfast was nice, fried rice and noodles with chicken which the menu changed daily. There's also corn soup and porridge, some fruits and sliced cakes for desserts.

Excellent. My kids love the pool and the playground. My husband enjoyed the gym. The room is spacious. We picked the grand deluxe and love it. Two toilets, how convenient. I heard there are connecting rooms between deluxe and grand deluxe. We are going to pick those when we come back. The staff is friendly. When i accidentally left my stuff after checked out, they helped me look for it and i easily could get it back without any hassle.

For its price, this hotel is quite decent. Just be aware that in some rooms, the toilet and shower are not en-suite but located on the floor. The room itself was perfectly fine, not too small, and it was nice to have a window. On the downside, the internet speed was slow. I also wished there were more showers and toilets, and that they were cleaner. The hotel's location is not bad, close to the bus station. If you're arriving by bus from Kota Kinabalu, you can even walk there. There are shops and cafes nearby.

The location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.

The hotel's facilities are a bit old, but it's very clean, especially the sheets and bedding. There's also a balcony, which is great for drying clothes. The two staff members at the front desk, Sophie and her colleague (I'm sorry, I can't remember the other name!), were incredibly warm, friendly, and professional. They patiently answered all our questions. The hotel's location is excellent; it's within a ten-minute walk to the museum, Jame' Asr Hassanil Bolkiah Mosque, the market, the water village jetty, and the bus terminal. Taxis are very scarce in this country, so being close to public transport is a huge advantage. To the left of the hotel is a supermarket, and to the right is a restaurant with affordable food. A big thank you to the hotel for the free airport transfer and the helpful tour map. My main purpose for this trip was to photograph proboscis monkeys, and the jetty offers convenient speedboat access to the Brunei River mangroves.

Excellent stay! The location is perfect—only a 5-minute drive from the airport—and the hotel provides complimentary airport transfers at any time of day, no matter when your flight arrives or departs, which is incredibly convenient. The staff were also outstanding: friendly, helpful, and professional throughout my stay. Breakfast options are not extensive, but considering the very reasonable price, the quality and value are more than satisfactory. If there were a coin laundry facility available, the hotel would be even better. Overall, a highly recommended place to stay, especially for travelers needing quick airport access.

Overall it was a decent, comfortable stay but nothing particularly memorable or outstanding. The rooms are reasonably spacious as the location is convenient enough for getting around as we had a car. The staff were polite throughout the stay and check-in was smooth. While we didn’t try the buffet breakfast, we did order from the à la carte menu instead. The food was decent, though fairly standard and not particularly memorable. Not a bad stay overall.

This hotel is exceptionally good. From the reception staff to the drivers and cleaners, everyone provides warm and genuine hospitality. They are all very friendly and speak good English, which makes everything easy and comfortable. The hotel offers a free airport pick-up and drop-off service…you simply inform the receptionist of your arrival and departure times. This is extremely convenient. In addition, the hotel provides very affordable tours, costing only 5 BND, covering five nice places using the hotel’s own car. This is far better than traveling independently, as public transportation in Brunei can be quite challenging. Breakfast is simple and standard, but perfectly acceptable. Overall, I truly love Brunei and this hotel. I will definitely come back again.

We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM. Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious. Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up. Other than that, we were happy with our stay and would recommend it.

This five-star hotel feels more like an upscale local resort. Upon check-in, they told us they'd double-upgraded us to the main building, which was great as the pool was just downstairs. The lobby layout isn't grand, and the overall feel is a bit dated, but I was pleasantly surprised by how new the room facilities were and how impeccably clean everything was. The minibar had 8 different drinks, two of each, all complimentary. There are three outdoor pools and one indoor pool. None of the pools are particularly large, and the staff service was quite poor; they wouldn't help lay out towels, nor would they let us take extra towels ourselves. The pool bar service was decent, but the coffee was terrible. Breakfast was okay. We went to the Western restaurant on the 6th floor for dinner, and the service there was excellent, with reasonable prices. Overall, I found the stay experience to be very good, but the service in the public areas was just average, and the buggy staff's attitude wasn't great either. There's no valet parking at the entrance. Compared to the 'seven-star' hotel everyone talks about, I'd say this is more like a high-end resort, suitable for locals looking for a staycation. Tourists don't need to make a special trip here.