Cuillin Hills hotel was perfect example for best hotel and hospitality experience. The lady at reception was so friendly and welcoming. She even gave us the upgrade which we were not expecting after 10 hours of journey. The hotel was smelling so amazing loved it and the cleanliness was top notch.
We enjoyed drinks near fireplace. Also the view in morning from our breakfast table was immensely beautiful. Highly recommend. If ever going to portree again would definitely book it.
I found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
Yes, I was able to check in early, which was really helpful. The room was spotless, and there were tea, coffee, and even a biscuit — very impressed. I went to the gym, which was well equipped, even with dumbbells up to 20kg and a bench. The swimming pool and sauna were perfect after my session, and the showers were great quality and very clean. They even had a spinner to dry swimwear.
I went for a meal in the restaurant — 10 out of 10. Amazing selection and served straight away. I will definitely be back; for the price, it’s hard to beat. Incredible location as well.
The Caledonia Hotel — a good budget option.
We really enjoyed our stay. The hotel is simple but clean and comfortable, with friendly staff and a good breakfast.
For the price, it offers great value. Definitely recommended.
Our stay was lovely. We liked the novel idea of staying in someplace that is technically a castle. The room was nice and clean and the bathroom was spacious and very clean. They didn't offer the info to us when we arrived, but we ended up walking ourselves around the hotel and found the reception desk person giving another couple a tour of the hotel and telling them the history -- I'd have been disappointed to have missed this, but I'm glad we got the info regardless that it wasn't offered to us. Had dinner and drinks in the Green Lady Lounge which was nice and had good food.
Loved this hotel , right in the middle of Inverness with lots of pubs and restaurants round about . Also close to train station.
View of the river was great ! We had a privilege room and it was fab .
The facilities were all that we expected and needed. The food was excellent (the roast beef was cooked properly and not raw, as it is in some establishments). The staff were also excellent - very polite and helpful. They also tended to say 'You're welcome' - not the much too common 'No problem'. That was lovely to hear and made us actually feel welcome!
The old couple has been running a homestay for 20 years, so everything is quite satisfactory, and breakfast is also a standard English breakfast. Some distance from the city center, located in the surrounding residential neighborhood, about two kilometers, our room is quite spacious, there is a sofa area. The living room downstairs can also be used, and the yard can be parked.
Amazing
56 reviews
9.6/10
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JJayantguptaThe hotel provided a very pleasant stay, with staff who were consistently helpful and courteous.
Access to the high street is more convenient by car, as walking with a child may not be practical.
Ample parking is available, and housekeeping services are provided daily.
The breakfast offering was good, with a wide selection for non-vegetarian guests. However, vegetarian options were limited.
Guests have complimentary access to the swimming pool and fitness center, which is a valuable amenity.
Overall, I would recommend this hotel to guests who are comfortable with a 30–40 minute walk to the high street or plan to travel by car.
KFC is imprint of hotel
Arnold rental is 7 min walk.
Shopping center 20- 30 mins
GGuest UserThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
AAlyseFirst let me say that the owners were incredibly kind and accommodating. It pains me that to even write this but I thought fellow travelers should hear my experience. First, there are two aye stays in Inverness. My gps took me to the wrong one first. That was awkward. After I finally figured it out, the place was very cutely decorated with Scottish and Loch Ness decor. Contactless check in was easy however a board with everyone’s name and room numbers does not feel super safe for me a solo female traveler. But over all easy enough. Next I stayed in room 7 which is up a flight of stairs so make sure you pack light! (Which you should do anyway in Scotland.) My room had just been renovated with new carpet but it smelled like off gassing and I had to open the window (which was broken) there was a radiator for heat which I had no idea how to use. So it got a little chilly. Now here comes the problems: the rooms are very close together and the walls are paper thin. I was kept up until 3 in the morning hearing conversations and snoring. We were only given the choice of receiving breakfast between 7:30-8:30 in the dining room. So I woke up earlier than I would have liked to eat breakfast. Which was just okay. Nothing too outstanding to write about but again the hostess was very sweet. Overall I could see that they’re trying their best. But I would recommend sound machines in each of the rooms or something so people can have a good nights sleep. The location was pretty good and just over the bridge from the high street.
GGuest UserThis is a genuinely nice hotel sat right on the banks of the River Ness and a few minutes walk from the center of Inverness. Our room was comfortable and spacious. The breakfast had a good range of choices and was delicious. The staff were polite and friendly and were very happy to fuss over my small child!
GGuest UserReally great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
MmunirahThe hotel was easy to find, located right by the main road. The rooms were quite small, and with luggage, the space felt a bit tight. However, there was a small outdoor balcony with a table and two chairs, which provided a nice spot to sit and eat.
The rooms looked modern and recently renovated. The bathroom was well-designed, featuring sleek black tiles and gold fixtures, and the hot water worked perfectly. One of the best features of the room was the separate sink area, along with a microwave and fridge. This was especially convenient for heating up food or enjoying ready-to-eat meals from the nearby Aldi if you’re too tired to head out. The room also came with a kettle, coffee, tea, and even a chocolate wafer as a thoughtful welcome touch.
There is no reception desk at this hotel, so it’s important to have internet access as check-in is fully digital. You’ll receive your room number via email just before your arrival. Make sure to complete the online pre-check-in to confirm your stay and receive further instructions.
Overall, it was a comfortable and convenient one-night stay.
KK T Richard TanStayed here recently when i was touring Scotland. A very nice hotel. Location quite far from Inverness city centre. There is no expressway to and from this hotel at the airport. So the drive can be slow due to the small roads.
The close proximity to the airport does not present any aircraft noise problem. But I could hear my neighbour's hair dryer.
I like the size of the room and the bathroom. Larger than most hotels. I particularly like the walkin shower as my wife and I can't climb in and out of bath tubs.
The breakfast was great even though the variety of choices may not be as large as other Marriott brands of hotels. Fried eggs need to be ordered. The sunnyside up was the best i have eaten.
The staff were all wonderfully friendly and helpful.
You must register your car to avoid being charged. But I am sure with the many talents in the entire Marriott group, I am sure they can think of a better way to manage the parking system without their customers complaining on Internet.
Overall my wife and I enjoyed our stay.
GGuest UserI found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
UukmingThe room is clean and comfortable, but there is no air-conditioning and it can be a little hot sometimes. The temperature sense is different in different rooms, you can ask the front desk. But it's fine to live in.
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