Hotels With Parking in Santarem District, Portugal

Hotel bem localizado, mesmo no coração do centro histórico de Tomar. A suíte tinha 2 pisos, criando 2 ambientes distintos. O pequeno almoço era muito variado e bem servido. É pena este Hotel não ter piscina. Sugestão: o rooftop poderia ficar aberto até mais tarde

Let me start with the good things. 1. location: this hotel located in better place.Very close to the bus stops, and most attractions are reachable by foot(although there are many steep hills). 2. Breakfast: The breakfast was quite decent, as you would expect from a hotel of this class. 3. The room was a bit small, but overall OK, The bathroom was good size and also OK.

Nice, elegant hotel, very warm, comfortable beds. Before breakfast the water in the shower came out cold, something that happened 2 days in a row. There were 2 nights, on the first day breakfast was at a set time and everything went smoothly, on the second day which was Sunday the hotel was full, they didn't set a time for breakfast and it was chaos, people waiting standing up at the bar. Afterwards there was almost nothing to eat, no juices, no glasses, it was a mess, the waiters running around in distress, in short, it wasn't nice. Then, at check-out time, they presented us with a bar bill from the previous day, which we had not even been to, nor had we been there. In other words, they either made a mistake when giving the room number or the guests made a mistake and gave us our room number. In short, it shows some disorganization.

Aware and available staff  Very quiet place great to relax   The food is good in the pool area as well as in the restaurant and breakfast.  Part of the pool very pleasant and excellent to enjoy The indoor pool wasn't very hot, but perhaps because it was summer, I don't know.

I need a bill on behalf of : ************ with the taxpayer ********* and please send to the email ****************** because the hotel did not make available to me claiming that it was necessary to be requested to the company to which I made the booking and payment. Compliance: ******** *******

We had a fantastic night's stay and rest at Tomar story. It was extremely clean and the room was decorated beautifully. We loved the themed aspect of our room and the window and view of the river was beautiful. The hotel staff were lovely and looked after our luggage outside of the check in / checkout times. Tomar is a brilliant riverside town and the visit to the Castle and Church of Christ to see the Knights Templar headquarters has been the highlight of our Portuguese tour.

It was May 13, Holy Mother’s apparition mass was held when we arrived. As tens of thousands people assembled in the mass the hotel did great service for our family to leave luggages in the hotel, attended the mass and have had great time until we leave on the nest day.

The hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked. You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...

It was a small room, with no space for a decent chair. There were no cups or glasses whatsoever, not even in the toilet. We were the only two taking breakfast there. The food was acceptable.

Excellent location, service and cleanliness. Abundant and delicious breakfast. There are 2 parking lots, a smaller one in front and a larger one behind the hotel. The stay was very good. I recommend it.