Explore Guest Reviews of Hotels in Hokkaido

Yunokawa Prince Hotel Nagisatei
4.5/549 Reviews
It has been almost 3 years that we have not visited Japan. Once Japan opened tourism, we packed our bags. We decided this trip will be a trip to enjoy some onsen (hot springs bath) and to see some fall foliage in colors. We picked Hakodate for onsen. This hotel offers in room open air bath tub on the balcony with a 180 degree ocean view!! Our activities were focused on taking onsen and having great food at the hotel buffet restaurant. After a great onsen bath, we wore the clothing they provided to us to the restaurant, very layback and relaxing!! There were many families, old and very young at the hotel over the weekend. So we think families take short vacations here. Strongly recommend to add Hakodate and this hotel to be part of your tour in Japan !
La Vista Hakodate Bay
4.5/5199 Reviews
In terms of service it was pretty much non existent for such a good / upscale hotel no one is there to bring you baggage up to your room. As for the room even if you are a solo traveler it is just way to small there is practically no space to walk around. But very nice facilities and lobby area with top tier breakfast provided. Decent location too around 5 to 10 minutes walk away from the train station and the morning market. Those are like the only saving grace to be really honest.
Park Hyatt Niseko Hanazono
4.7/544 Reviews
My husband and I are highly disappointed with Park Hyatt Niseko. We prepaid and booked a stay for March 2023. We subsequently had a conflict with our dates and contacted Hyatt app via the chat function in January 2023 to check if we can cancel or see alternative options. We were told by the agent that we could cancel and receive a full refund of over $2,000, so we went ahead and cancelled and kept screenshots of this conversation. We also called the hotel to confirm and were again told that we will be issued a refund. However, several months later we have not received the refund. We have worked with our credit card company to resolve this, but they were told by the hotel that no refund will be issued as the cancellation occurred within the 60 day window. Yet we have documented proof from Hyatt that told us in writing that we would be issued a full refund. Otherwise we would not have canceled and made alternative arrangements. We are very disappointed by your hotel, and consider this extremely dishonest, deceiving and not al all representative of a reputable and professional hotel brand.
Otaru Kourakuen
4.8/557 Reviews
Let’s start with the Service staff. Customer facing warm attentive accommodating responsive smiling. Choose any positive word and it will be here in this wonderful onsen resort family managed with the son at the front to welcome you. Shiro San. Mother and owner father are both very active in the daily management Lobby evening cocktail hour is pleasant and relaxing. Sink into the warm ambiance of the lobby coffee beer area with eye catching decor n warm service. Cookies nuts beer coffee n wine are served here. Breakfast n dinner are a delight n foodie experience especially in room and whether in the different dinning areas western or Japanese. Such a delightful experience to have both like we did. Food n beverage is excellent and we totally enjoyed our 2nd and 3rd nights dinner in room. Onto the onsen now. There are 2 public onsen areas and I tried both. I was totally blown away by the evening session at the onsen located at the lower level. Out of this world is the description with Indoor hot pool Outdoor hot pool Outdoor cold pool Sauna n steam room n Fireplace The onsen on the lobby level is different as it has a high tech sauna room with a hot area where you can lie down to enjoy the heat on back or front. Car park is ample and a very very short drive to the lobby drop off pick up with a shelter should it rain. A must come n try
Premier Hotel Nakajima Park Sapporo
4.5/5177 Reviews
Nakajima Park
Great place! Excellent breakfast! Good service! The hotel is short walk from nakajima koen station, we selected this hotel so we can still see cherry blossoms and it was worth it. The hotel itself is a bit old but still very clean and in good condition. Breakfast includes different varieties of japanese and french pastries. Staffs are very accommodating and courteous. If you have the budget must try 21club wagyu steak.
Hilton Niseko Village
4.3/5276 Reviews
Service is the worst among all Hilton hotels i visited. Not enough staff and most of them are either inexperienced or not trained! An experienced ones are not welcoming at all and just talking among themselves on the concierge desk. Shuttle bus also delayed and not showed up according to the schedule provided. Room is old and TV channels are all domestic ones only. Restaurants don’t have proper wine menu and staff have no knowledge about wine /sake. Good thing is the location, next to ski slopes and niseko village.
Jozankei View Hotel
4.1/554 Reviews
Jozankei Onsen
Of this 5-day trip, it was only 1 night and 2 days, but I was able to experience it with color 々. 1. First of all, regarding the time of booking, this time, Haneda-New Chitose - Sapporo-Use public transportation. When I asked for a shuttle bus reservation from Sapporo by phone, I said that the reservation was confirmed first, so I made a hotel reservation by airmail (arrived around 14:00) on the web, and when I called (bus: 14:00, 15:00, It was recognized that it departed at 16:00), but now it is full only at 14:00. Therefore, I am tired of the bus stop near the New Chitose-Sapporo-Makomanai-Hotel 3. First of all, I wanted a guide of ”full seat” only at 2 o'clock. 2. Check-in was smooth (travel discounts were not used), but the shuttle bus to Sapporo tomorrow morning was ”full and I couldn't wait for cancellation.” 3. The room (T / W on the 10th floor) was wider than I imagined (reservation of an inexpensive main building) and was easy to use, but the equipment, closet, bath / toilet, etc. were ”quite old” for a few minutes. However, the view is good in the river side room, There was no difference in use. However, I felt that the safety box and costume tray in the closet were placed on the floor, and that they would be considered and equipped in the user's position by attaching shelf boards. 4. I used the bath on the 1st and 16th floors. It's a large hotel that is not ashamed of, and it can be used by a large number of people, but when using it, there were few users, so I was able to spend my time to my heart's content. There are individual differences, but I felt that the hot water temperature was a little low. 5. Meals (evening and breakfast) were lined up at some counters, but I thought it was unavoidable. The variety was diverse, but honestly, I couldn't feel any characteristics now. For example (dinner), a large amount of steak was prepared and it was at the counter, but the arrangement (grilled, served, decorated position, etc.), and (breakfast) seafood bowl (rice, seafood, etc.) was also served by each person. I prepared only rice (normal and small amounts of 2 seeds) in advance, and felt that the flow of people could be smoothly made, so that it would be fun and delicious. There are also many waiters and waitresses, so why not engage in service plus service such as lowering tableware and serving meals? 6. The next morning, I asked the front desk (whether or not the shuttle bus was available), but the same was true. When I had a copy of the time and boarding guide map of the route bus (a Sri Lankan nationality woman in charge), I would like to thank you for your kind and polite response. 7. The checkout was smooth and good. I asked again to use the shuttle bus to Sapporo, but it was completely full and could not be used. 8. When I came to the front door to go to the bus stop, a Sri Lankan woman who asked at the front desk in the morning flew and told the driver of the shuttle bus to Sapporo that had just stopped. Negotiate the possibility of boarding 々 did. As a result, I was able to board the shuttle bus. There were still many vacant seats on the bus 々. No matter how much service bus I felt, I didn't care about the front desk, but I was grateful and impressed by the wonderful response of this woman who flew to the front door! !! !! 9. Therefore, I arrived at Sapporo Station in about 45 minutes, and I was able to save an hour from the route bus and subway, and I was able to go to the next accommodation, Otaru.
Keio Plaza Hotel Sapporo
4.6/5930 Reviews
The room is clean and spacious and offers a good city view if you stay on a middle to high level. The provided service is good, and the checkout process is hassle-free. However, it's worth noting that there is no self-check-in available. On the downside, the hotel is a solid 10-minute walk from the JR station. Also, if you plan to explore the city center or visit food junctions, be prepared to walk a lot because they are about 1.2km from the hotel. On the other hand, it's important to note that the facilities are relatively limited as there are neither microwaves nor washing machines available, only laundry services with a premium price tag.
Dai-Ichi Takimotokan
4.6/51013 Reviews
This is a fantastic hotel. The onsen variety is to die for. Many indoor choices and even outdoor onsen. The dinner and breakfast are amazing. It is also next to Hell Valley which is 5mins walk away and the shops are also just in front of the hotel. Highly recommend to people who wants a great experience at Noboribetsu.
Keio Prelia Hotel Sapporo
4.5/5160 Reviews
I love love love this hotel! The location is amazing, and the directions to the hotel is really easy to follow from the Sapporo Station. There are quite a few convenience stores nearby like Lawson, 7-11 and Seicomart, so it’s really convenient when you want to get something at night. Though I did not use their amenities, it seemed to be super clean and new too. They have a smoking room on the first floor but I rarely smell any smoke when I am waiting for the lift except for one day when there were exceptionally lots of smokers, so the lifts were filled with the smell. The room size is sufficient for me, since I’m travelling solo. I had enough space to open my luggage and enough hangers to hang my clothes. However, if you’re travelling as a couple or more, it probably wouldn’t be enough. The room is really clean and you can opt for room cleaning every day, and they would replenish all of the toiletries, water and green tea/coffee sachets. You can decide whether to change your bedsheet all of that, by placing a card on the bed to request for new bedsheets. The Tanukikoji Shopping Street is around 15-20mins walk from the hotel, may not be close for others but you can take the train from Sapporo :) for me, because I love walking, it was a pretty okay distance for me to walk. There are also some tourists attractions that are within walking distance such as the JR Tower, Sapporo Clock Tower, Sapporo TV Tower, Hokkaido University, etc. The only con I could find is that the staffs don’t really speak in English. So I had to use the translation app to ask them questions. Overall, I would want to stay there again when I’m travelling to Sapporo. It’s close to the central station so it’ll be easier for me to do day trips out of Sapporo.

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Local Travel Info

Number of Hotels851
Number of Reviews33,149
Average Price (Weekdays)$261
Average Price (Weekends)$288