Hotels With Spa in British Columbia, Canada

Facilities: All-inclusive. Hygiene: Housekeeping needs improvement. Ambiance: Good vibe, but the nightclub can be a bit noisy. Service: Feedback provided was promptly addressed, and the staff's attitude was good.

Room is a bit old, had a view of their indoor swimming pool. Customer service is good.

Facilities: There are everything that should be there, as well as a kitchen, pots and bowls in the cabinets Hygiene: OK, there is no obvious disqualified place Environment: very close to the city center, the hotel is to the beach, the scenery is very good Service: Very good, customer service will say hello

Overall the location of the hotel and the room being clean; however, there were some drawbacks from our experience. One drawback was the hotel had a scheduled power outage which we never were given ample notice on. When we arrived we were asked if we got an email advising of the power outage and we advised that we received no such email. The day of the outage everything attached to the hotel was shut off except for one elevator for each tower, and all the restaurants within the facility. Had we known prior to arrival we could have may have decided to stay elsewhere for the one night. No compensation offered. The Casino remained open during the outage but restrooms had no water(very unsanitary) The food court pizza was terrible and the breakfast sandwich did not have much flavour. The buffet was average but had a nice view of the Frazer River.

Location was perfect for me as it is within walking distance to the main attraction which is the wharf. The spacious room which is bright with ample lighting and has a beautiful view overlooking the lake. However the restaurant is not great for the 2 times I visited. The steak was hard and the Artic char was not fresh. When told to the waitress, she simply looked at me and said the fish is frozen. Overall the hotel atmosphere is very pleasant and resort like.

The location is superb, right in the heart of the port district and home to the cruise terminal. The staff were incredibly friendly and even proactively helped carry our luggage to our room. Right next door is the cinema featuring the 5D 'FlyOver Canada' experience. There are also plenty of popular dining establishments in the immediate vicinity.

The furniture and bedding of this hotel are also good, the environment is beautiful and comfortable, the service is very thoughtful, it is close to the shopping mall, there are restaurants everywhere, and it is convenient in the city center.

The resort and the room we had were soo Beautiful, we really enjoyed our one day here! Amazing view on the golf court, a big room and bathroom and everything was well decorated, very modern. Also, if you’re a light sleeper, do not worry, it is very well soundproofed. Anyway, everything was perfect so 10/10, will recommend!

The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.

The hotel is conveniently located and the sky train is very fast. The room was larger and cleaner than expected, and 2 bottles of water were replaced every day. I use L'OCCITANE EN PROVENCE for shampoo, shower and conditioner.