Posted on Aug 10, 2026|Cozy Family Room
Anonymous UserThe hotel's location is good. Although it's a bit old, it still has all the hardware facilities expected of a five-star hotel.
Let me focus on the most unpleasant service experience this time.
We booked a family room, which included three breakfasts. Our child had an upset stomach the night before and was throwing up and had diarrhea all night. So, in the morning, only the two adults went to eat, thinking of getting a takeaway box for the child. This is where the unpleasant experience began. The person in black, who seemed to be a supervisor at the restaurant, said that if we had already started dining, takeaway boxes wouldn't be provided (at this point, we thought we only had two breakfasts included). Later, after checking the order, we confirmed that the family room included three breakfasts. We went back to the restaurant reception to ask for a takeaway box, clarifying upfront that our room included three breakfasts and that we wanted to pack something because our child was unwell. Even then, the front desk staff said that after 6:30 AM, it's recommended to dine in, and takeaway boxes are generally not provided. She also claimed it was busy and she couldn't authorize it (even though there were no guests waiting at the front desk at that time) and that only the supervisor could approve it. I had to wait for her to call the supervisor over again before I finally got a takeaway box.
Throughout this entire process, both of them had cold faces and showed absolutely no service意识 (service awareness). This definitely deserves a negative review!!!
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Price per night from:£71
Posted on Feb 22, 2024|Business Queen Room
Tracie WestMy stay at Wutong Apartments was wonderful! The room was clean, spacious, modern, and aesthetically pleasing. There is bathtub is luxurious and spacious, the shower has great pressure and the the separate toilet room has a motion censored toilet seat and a bidet. The bed was comfy and the closet space begs you to unpack your suitcase. There were thoughtful amenities, including a loofah cloth and shoe shine cloths. Now...the breakfast. It was the best breakfast buffet I've ever had the pleasure of experiencing. Tinder and well seasoned steak, salmon, soups, desserts, breads, scrumptious pancakes and a salad bar that even included kale amongst the varied greens. Best of all, the service was exceptional. A special thank you to Li Ne, the dining staff and the housekeeper who attended to my room. I wish that every hotel stay I experience in the future is as amazing as my time at Wutong Apartment Hotel.
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Price per night from:£61
Posted on Jul 15, 2026
Guest UserThe room was great, on the 21st floor, directly facing Yongtai Gate, offering a good view of the ancient city's layout. They also provided 4 bottles of high-quality spring water in the room. Breakfast was rich, including Cantonese options. On the day we left, we asked the front desk for a late check-out until 3 PM, and they agreed. Even though it's an older five-star hotel, it still maintains its quality. Very good. And it's convenient to get to the ancient city.
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Price per night from:£26
Posted on Jul 28, 2026|Guestroom (Double Bed) (Bathtub)
luseary
1. The location is excellent, within walking distance of Shanhua Temple, Huayan Temple, Chunyang Palace, and the Fobuban flagship store. It's also about 1.1 km from the Nine Dragon Wall and West City Tower, easily reachable on foot. There are several popular restaurants nearby (including the hotel's Chinese restaurant), so you can grab a number, head back to your room, and wait comfortably without any stress.
2. The amenities are quite upscale, featuring a smart toilet, a humidifier, and good quality bath products.
3. The view is nice. Initially, I was given a room on the 3rd floor, which was next to restaurant private dining rooms and felt quite dim overall. After moving to a 4th-floor room, the whole atmosphere changed completely, and my mood instantly improved. Thumbs up for the hotel's service!
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Price per night from:£37
Posted on Aug 8, 2026|Executive Suite with 270° Breathtaking Sunset and Dawn Views
Lingulianglove
Traveling with my family to Taiyuan, I chose to stay at the Taiyuan Marriott Hotel, and the entire experience exceeded our expectations – we were extremely satisfied.
The check-in process was smooth, and the staff were gentle and polite. We encountered a minor issue during our stay, but the hotel responded very quickly and resolved the problem efficiently and appropriately. Their attitude towards problem-solving and their professionalism were truly impressive!
The room was clean and tidy, and the bedding was comfortable, allowing my mother to rest very well. The facilities were well-maintained, and the overall environment was quiet and elegant. The location is convenient for getting around, making it easy to visit attractions like Jinci Temple, the Provincial Museum, and Zhonglou Street.
The hotel's breakfast buffet offered a wide variety of options, including a full spread of local Shanxi specialties, as well as both northern and southern Chinese flavors. There were Chinese congees and dim sum, Western pastries, fresh fruits, and hot and cold beverages – truly everything you could imagine.
There were light and soft grain porridges and steamed items suitable for elders, as well as desserts and drinks that kids would love. The live noodle station allowed us to customize toppings and seasonings as we liked, and the flavors were authentic. We enjoyed a satisfying breakfast every day.
Beyond its excellent facilities, the Marriott also boasts a service team that takes initiative and genuinely cares for its guests, which is even more commendable. This made our entire trip feel complete!
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Price per night from:£94
Posted on Aug 15, 2026|Superior 2-bed Room
Guest UserI usually prefer staying at established local hotels when I travel, as they often have better locations and prices compared to international chains. I stayed here for two days, and the breakfast selection was extensive, they delivered fresh fruit to the room daily, and the room hygiene was excellent. The staff were also very friendly. A special shout-out to the bespectacled uncle who served lamb offal soup and fried eggs at the breakfast entrance – his service was exceptionally good, and he enthusiastically encouraged us to try the lamb offal soup, which tasted great.
Hygiene: Excellent
Service: Excellent
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Price per night from:£27
Posted on Apr 26, 2026|Courtyard Premium Twin Room (Laifen Hair Dryer+Humidifier + Dream Lily Zero-Pressure Mattress)
Guest UserLet me elaborate.
**Courtyard Design:** Very beautiful, many scenic spots within the ancient city are decorated in a similar style.
**Room Amenities:** Given the prime location, the room isn't large, perhaps around 15 square meters. It has all the essentials and is very clean. The mattress was comfortable. Of course, it can't compare to high-end or luxury hotels. Its main advantage is its excellent location; it's very convenient for exploring, and you can easily pop back for a rest when you get tired.
**Service:** The staff were very service-oriented. When we arrived, there weren't many guests, and the service was very attentive.
**Breakfast:** It's not a buffet; it's a fixed-menu breakfast, like a 'nine-grid' style. It looks very appealing, and the taste is decent enough to fill you up.
Overall, it's a good stay. Naturally, for this price point within the ancient city, you shouldn't compare it to hotels of the same price outside. It's incomparable, primarily due to its superb geographical advantage.
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Price per night from:£67
Posted on Jul 31, 2026|Elegant Charm Family Warm Pavilion
Guest UserThis hotel can’t do enough for you. They were helpful in arranging complimentary transport to and from each train station. They arranged a complimentary Pingyao show for us. They got us extra bedding and it included a Chinese breakfast. I just can’t believe the value for money. Confucius temple was just next door. They arranged an English speaking guide to take us around the city for a small charge and he arrived within the hour. He bought us all the access tickets we needed. This place is more than a hotel, it is warm friendly and can help you do anything you want.
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Price per night from:£30
Posted on Aug 17, 2026|Tingzhu · Qing Dynasty Brick - Kiln Folk House · Ancient City Wall View Suite
Guest UserMy most delightful surprise when visiting Linfen was staying at the Ancient City Courtyard Museum Hotel. It's not a replica of ancient buildings, but rather three authentic Ming and Qing dynasty courtyards that have been relocated and restored, making it a living museum you can actually stay in. I spent four days and three nights here, truly slowing down to absorb the unique and profound atmosphere of the Pingyang region.
The courtyards feature bluestone slabs, old wooden beams, and brick-carved screen walls, with every detail revealing traces of time. Beneath its ancient exterior, the interior is incredibly comfortable, with all modern amenities. The bedding and toiletries are of high quality, and the ancient courtyards offer excellent soundproofing, ensuring a quiet and serene environment, far from the city's hustle and bustle. The butler service is meticulous and thoughtful, and they patiently explain the history behind the courtyards.
By day, I explored ancient architectural treasures like Guangcheng Temple, Xiaoxitian, and Fotou Temple, searching for national heritage sites in Southern Shanxi, admiring murals and ancient sculptures, and feeling the awe-inspiring ancient civilization. By night, I returned to this grand courtyard, stepping into a gentle and tranquil past. If you're visiting Linfen to explore historical sites, this hotel is highly recommended. It truly elevates the travel experience, and I would choose to stay here again on my next visit to Linfen.
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Price per night from:£217
Posted on Aug 15, 2026|Business Standard Room
ReaishenghuodehaolaolaoOverall, the hotel is excellent. The room was clean with no unpleasant odors, and the bedding was neat and tidy. Breakfast was plentiful and delicious, and the restaurant was clean and bright. However, the bathroom only had half a roll of toilet paper. I asked the cleaning lady for another roll, but she said she didn't have any. I found that quite odd. Additionally, the front desk told me there would be eight bottles of water in the room, but there were actually only two in the room and two in the fridge. Given the hot weather, that wasn't nearly enough for me. My husband also asked the cleaning lady for toilet paper, and she also said she didn't have any. In the end, we had to buy a pack of tissues outside, which was very inconvenient. We were already tired and just wanted to rest. During our trip to Yuncheng, we saw the loess hills, which were beautiful for us southerners.
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Price per night from:£32