The room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
This is an amazing hotel in the heart of Batumi, right opposite Europe Square, housed in a historic building with an astronomical clock. This IHG hotel opened at the end of December 2025. From the moment we arrived, we felt the staff's care, attention, and impeccable style.
We stayed from January 3rd to 7th in a standard king-size room on the 3rd floor, with views of the historic city, the square, and Batumi Tower. The room was spacious with high ceilings, central air conditioning, and was very warm and comfortable in winter. In the room, we found fluffy bathrobes, soft slippers, an ironing board and iron, a capsule coffee machine, a tea set, stylish glasses, a Smart TV with YouTube, and a mini-bar (extra charge). Water was replenished daily. Housekeeping was excellent – a big thank you to the staff – and the toiletries were high-quality, with hygiene kits (toothbrushes and other amenities) provided upon check-in.
The spa wasn't open during our stay, but the fitness center was. I particularly want to mention the bed and linens – we slept wonderfully.
Breakfast initially was a buffet (hot dishes, pastries, cheeses, good quality coffee and tea), and later became à la carte, offering eggs Benedict, toast with salmon or bacon, syrniki (cottage cheese pancakes), and pancakes. The breakfast service was exceptional.
I especially want to commend the reception staff: everyone was very friendly and spoke multiple languages, including Russian, which was very convenient. Special thanks to Assistant Manager Avtandil for his attentiveness and help; I've never experienced such hospitality. Thank you to Nana for the late check-out.
We were completely satisfied with the hotel and the service, and we will definitely return and recommend it to our friends.❤️
Modern hotel, located on the 40th floor of the hotel orbit with sea view. You can not find the address of the corner house, but in fact it is behind it. The rooms correspond to pictures and description. Clean, beautiful, convenient. Nuance with elevators, you can stay 10 minutes. There is a place with breakfast but we haven't visited. 10 minutes from the sea. 20 minutes to the old city. Recommend.
The place is great as well as the environment.
Please note that in winter you will need special transportation to get to the hotel.
There was too much chlorine in the pool.
We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
Excellent experience! Everything is very good, in the room everything is, fast Internet, everything new and working, met, showed. Very satisfied with the choice, next shopping center, park, sea. I recommend
Не соответствует 5* звезда, максимум тянет на 3*. Дружелюбный персонал, который делает всё наполовину. Ужасное обслуживание у бассейна, плохое обслуживание в номерах. Не меняли белье и халаты , тапочки в течение 11 дней. Уборщица делает замечание и хамит постояльцам в СПА. Подушки гигантские, спать не аозиожно. Выбора подушек нет. В ресторане отеля получили сильное отравление, скорее всего мясом. По ночам музыка в бассейне не отключается. Орёт, спать не возможно. Во время пребывания возник пожар, персонал отеля очень старался, однако было видно, что он не обучен действовать в чрезвычайных ситуациях, а руководство отеля даже не потрудились принести извинения перед постояльцами. Каждый день этот отель преподносил неприятные сюрпризы. Никому не советую ехать в этот отель.
After watching heads and tails, we decided to stay at this hotel. The price is certainly too high. It is also unclear why it has 5 stars. We arrived in our own car, unloaded ourselves - no one helped. I went and parked myself (as it turned out, in the wrong place). When we asked the reception for help with our suitcases, only then did they come out to pick them up. And then they made a remark to me that I parked in the wrong place, and asked me to repark the car. There is an unpleasant musty smell in the corridor on the floor. There is mold on the ceilings. We go into the room and see blankets on the closet, like a grandmother's in the village. It turns out that the coffee machine in the room is paid!!! At breakfast, the bread was dried out, they did not add juices - we did not have time to make them, margarine instead of butter, they did not have time to clear the tables - everything was covered with plates, as a result, we sat at a dirty table. When cleaning the room, they did not add a tea and coffee set. The beach towels are all washed out, old. At the pool I accidentally stepped on an ashtray full of cigarette butts - most likely from the previous day, because we came in the morning. The toilet is old near the pool, there is a stench, and there is also a queue. I am attaching a photo. This hotel should be given 3 stars. They do not know what service is.
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9.1/10
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8.2/10
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GGuest UserThe people in the reception were very welcoming. The room is wide and clean. Every request dealt immediately. The morning breakfast was tasty and varied. I will love to come back and stay there again. Thank you
CChessmasterI have spent there 4 days. Check-in 15:00, rather late. Check-out until 11:00, its early, be ready for that as well. The apartments are on the 4th floor of the Steps building. I have arrived by plane. The time to get from the airport to the apartments building is about 40 minutes by foot. Or you may take a bus, though its unclear to me how you may pay it the bus without Batumi card that I had. The weather was rainy about 75% of time. Its a typical winter in Batumi. The wifi was working in apartments well. The cleaning done was every day or at least you are asked whether you need that or not. You need to wait quite some time until hot water at the shower starts. Due to bad weather my plane was postponed. The host did not help me with dealing with it, he just wanted to take 30$ whilst we agreed previously on 13$ by 1 more night by phone. So I had to figure out my new plane ticket and leave in a hurry.
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
BbellavaThe hotel is located in the old town. The location is excellent!!
The rooms are relatively large and clean, the breakfast is normal, but monotonous, nothing has changed for 3 days, and cappuccino coffee is available for an additional fee...
The SPA and pool are terrible (I took the hotel only because of the SPA) VERY DISAPPOINTED!!
The pool is small and the water is cold, stuffy and unpleasant!!!
When we checked in, there were no towels, and when we asked they said only an hour later🤔
There were three of us and they brought everything for two!!! (towels, water, shampoo, slippers, etc.)
In general, the impression was not pleasant, for that kind of money you could have rented something more decent... I will never recommend it to my friends!!!
AAnonymous UserLe Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
GGuest UserWide sea view, just as pictured. Floor 26, lift was always prompt. Parked at back of Orbit residence in a car park. Used Bolt taxis and scooters to get around Batumi. Scooters fun but taxis actually cheaper. Lots to see and do or you can relax by the sea front, lots of food places, shops, Grand Mall across the road from apartment. Brilliant price when comparing to UK prices. Apartment fully kitted out had everything you would need.
JJakhongirThe hotel is located next to a shopping center. There is a boulevard opposite the hotel, the sea 🌊 is across the road. In general the hotel is not bad.
XXiaohanyujianchunfenThe room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
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